ITSM Contracts in West London

IT Service Management (ITSM)
London > West London

The table below provides summary statistics for contract job vacancies advertised in West London requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 31 October 2024, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 30 26 52
Rank change year-on-year -4 +26 +8
Contract jobs citing ITSM 6 26 11
As % of all contract jobs advertised in West London 2.58% 5.19% 1.98%
As % of the Processes & Methodologies category 2.94% 5.73% 2.21%
Number of daily rates quoted 4 19 8
10th Percentile - £427 £187
25th Percentile £125 £498 £385
Median daily rate (50th Percentile) £345 £538 £508
Median % change year-on-year -35.81% +5.91% +174.32%
75th Percentile £573 £591 £631
90th Percentile - £625 £673
London median daily rate £495 £540 £545
% change year-on-year -8.33% -0.92% +12.95%
Number of hourly rates quoted 2 0 0
10th Percentile £71.20 - -
25th Percentile £76.00 - -
Median hourly rate £84.00 - -
75th Percentile £92.00 - -
90th Percentile £96.80 - -
London median hourly rate £26.50 £22.49 £18.50
% change year-on-year +17.83% +21.57% -31.48%

All Process and Methodology Skills
West London

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in West London.

Contract vacancies with a requirement for process or methodology skills 204 454 498
As % of all contract IT jobs advertised in West London 87.55% 90.62% 89.57%
Number of daily rates quoted 138 358 324
10th Percentile £296 £213 £225
25th Percentile £400 £413 £400
Median daily rate (50th Percentile) £475 £550 £515
Median % change year-on-year -13.64% +6.80% +3.00%
75th Percentile £574 £644 £604
90th Percentile £638 £713 £700
London median daily rate £550 £575 £588
% change year-on-year -4.35% -2.13% +6.82%
Number of hourly rates quoted 15 23 29
10th Percentile £21.89 £24.25 £14.70
25th Percentile £24.90 £42.40 £16.00
Median hourly rate £30.59 £65.00 £30.00
Median % change year-on-year -52.94% +116.67% -4.00%
75th Percentile £65.00 £86.25 £57.50
90th Percentile £72.20 £90.00 £70.00
London median hourly rate £38.75 £39.09 £37.50
% change year-on-year -0.86% +4.23% +8.70%

ITSM
Job Vacancy Trend in West London

Job postings citing ITSM as a proportion of all IT jobs advertised in West London.

Job vacancy trend for ITSM in West London

ITSM
Contractor Daily Rate Trend in West London

3-month moving average daily rate quoted in jobs citing ITSM in West London.

Daily rate trend for ITSM in West London

ITSM
Daily Rate Histogram in West London

Daily rate distribution for jobs citing ITSM in West London over the 6 months to 31 October 2024.

Daily rate histogram for ITSM in West London

ITSM
Contractor Hourly Rate Trend in West London

3-month moving average hourly rates quoted in jobs citing ITSM in West London.

Hourly rate trend for ITSM in West London

ITSM
Hourly Rate Histogram in West London

Hourly rate distribution of jobs citing ITSM in West London over the 6 months to 31 October 2024.

Hourly rate histogram for ITSM in West London

ITSM
Contract Job Locations in West London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the West London region over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Hounslow +4 3 £125 -57.59%
Richmond upon Thames -2 2 £565 -1.74%
Hillingdon +13 1 - -
ITSM
London

ITSM
Co-occurring Skills and Capabilities in West London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Oracle SOA Suite
Business Applications
1 2 (33.33%) Oracle Applications
2 1 (16.67%) Remedy ITSM
Cloud Services
1 2 (33.33%) OCI
1 2 (33.33%) SaaS
Database & Business Intelligence
1 2 (33.33%) Enterprise Data Warehouse
1 2 (33.33%) Oracle BI EE
2 1 (16.67%) SQL Server
General
1 4 (66.67%) Social Skills
2 1 (16.67%) Telecoms
Job Titles
1 2 (33.33%) Analyst
1 2 (33.33%) Business Analyst
1 2 (33.33%) Desktop Engineer
1 2 (33.33%) Desktop Support
1 2 (33.33%) Desktop Support Engineer
1 2 (33.33%) Hardware Engineer
1 2 (33.33%) Hardware Support Engineer
1 2 (33.33%) Service Owner
1 2 (33.33%) Software Support Engineer
1 2 (33.33%) Support Engineer
2 1 (16.67%) Telecoms Analyst
2 1 (16.67%) Telecoms Business Analyst
Miscellaneous
1 1 (16.67%) CMDB
Operating Systems
1 3 (50.00%) Windows
2 1 (16.67%) Windows Server
2 1 (16.67%) Windows Server 2012
Processes & Methodologies
1 3 (50.00%) Project Management
2 2 (33.33%) Asset Management
2 2 (33.33%) Customer Service
2 2 (33.33%) ITIL
2 2 (33.33%) Problem-Solving
2 2 (33.33%) Runbook
2 2 (33.33%) SOA
3 1 (16.67%) Business Strategy
3 1 (16.67%) Capacity Management
3 1 (16.67%) Computer Science
3 1 (16.67%) Configuration Management
3 1 (16.67%) High Availability
3 1 (16.67%) Incident Management
3 1 (16.67%) Performance Management
3 1 (16.67%) Problem Management
3 1 (16.67%) Project Delivery
3 1 (16.67%) Release Management
3 1 (16.67%) Risk Identification and Mitigation
3 1 (16.67%) Root Cause Analysis
3 1 (16.67%) Service Asset and Configuration Management
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 2 (33.33%) Degree
2 1 (16.67%) Master's Degree
2 1 (16.67%) MBA
Quality Assurance & Compliance
1 2 (33.33%) Accessibility
2 1 (16.67%) SLA
Systems Management
1 1 (16.67%) SCCM
Vendors
1 3 (50.00%) Microsoft
2 2 (33.33%) Dell
2 2 (33.33%) HP
2 2 (33.33%) Oracle
2 2 (33.33%) ServiceNow
3 1 (16.67%) BMC
3 1 (16.67%) Remedy