1st Line Support Analyst Contracts in the West Midlands

First Line Support Analyst
England > West Midlands

The median First Line Support Analyst daily rate in the West Midlands is £180, according to job vacancies posted in the 6 months leading up to 31 October 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 109 109 174
Rank change year-on-year 0 +65 -22
Contract jobs requiring a 1st Line Support Analyst 3 6 13
As % of all contract jobs advertised in the West Midlands 0.16% 0.31% 0.37%
As % of the Job Titles category 0.17% 0.33% 0.39%
Number of daily rates quoted 1 6 13
10th Percentile - - £163
25th Percentile £178 - £188
Median daily rate (50th Percentile) £180 £150 £200
Median % change year-on-year +20.00% -25.00% +48.15%
75th Percentile £183 £203 £203
90th Percentile - £220 -
England median daily rate £170 £150 £188
% change year-on-year +13.33% -20.00% +25.00%

All Contract IT Job Vacancies
West Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the West Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the West Midlands with a recognized job title 1,757 1,818 3,370
% of contract IT jobs with a recognized job title 92.82% 94.25% 95.55%
Number of daily rates quoted 1,114 1,246 2,360
10th Percentile £213 £220 £210
25th Percentile £376 £375 £375
Median daily rate (50th Percentile) £500 £475 £495
Median % change year-on-year +5.26% -4.04% +10.00%
75th Percentile £612 £594 £575
90th Percentile £700 £700 £650
England median daily rate £525 £538 £550
% change year-on-year -2.33% -2.27% +7.32%
Number of hourly rates quoted 58 66 57
10th Percentile £12.58 £15.38 £12.41
25th Percentile £14.03 £17.31 £14.50
Median hourly rate £23.05 £22.20 £17.72
Median % change year-on-year +3.85% +25.25% +14.32%
75th Percentile £33.23 £33.64 £24.50
90th Percentile £45.63 £67.50 £42.55
England median hourly rate £41.50 £45.94 £30.00
% change year-on-year -9.66% +53.13% +50.00%

1st Line Support Analyst
Job Vacancy Trend in the West Midlands

Job postings that featured 1st Line Support Analyst in the job title as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for 1st Line Support Analyst in the West Midlands

1st Line Support Analyst
Contractor Daily Rate Trend in the West Midlands

3-month moving average daily rate quoted in jobs citing 1st Line Support Analyst in the West Midlands.

Daily rate trend for 1st Line Support Analyst in the West Midlands

1st Line Support Analyst
Contractor Hourly Rate Trend in the West Midlands

3-month moving average hourly rates quoted in jobs citing 1st Line Support Analyst in the West Midlands.

Hourly rate trend for 1st Line Support Analyst in the West Midlands

1st Line Support Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st Line Support Analyst within the West Midlands region over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Walsall - 2 - -
Coventry - 1 £180 - 1
1st Line Support Analyst
England

1st Line Support Analyst Skill Set
Top 13 Co-occurring Skills and Capabilities in the West Midlands

For the 6 months to 31 October 2024, 1st Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the West Midlands region featuring 1st Line Support Analyst in the job title.

1 3 (100.00%) Windows
1 3 (100.00%) Microsoft 365
2 2 (66.67%) Microsoft
2 2 (66.67%) Problem-Solving
2 2 (66.67%) Social Skills
2 2 (66.67%) Customer Service
2 2 (66.67%) Apple
3 1 (33.33%) Active Directory
3 1 (33.33%) Mac OS X
3 1 (33.33%) VPN
3 1 (33.33%) Azure
3 1 (33.33%) Windows 10
3 1 (33.33%) Entra ID

1st Line Support Analyst Skill Set
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 3 (100.00%) Microsoft 365
2 1 (33.33%) Azure
2 1 (33.33%) Entra ID
Communications & Networking
1 1 (33.33%) VPN
General
1 2 (66.67%) Social Skills
Operating Systems
1 3 (100.00%) Windows
2 1 (33.33%) Mac OS X
2 1 (33.33%) Windows 10
Processes & Methodologies
1 2 (66.67%) Customer Service
1 2 (66.67%) Problem-Solving
System Software
1 1 (33.33%) Active Directory
Vendors
1 2 (66.67%) Apple
1 2 (66.67%) Microsoft