ITSM Contracts in Wiltshire

IT Service Management (ITSM)
South West > Wiltshire

The following table provides summary statistics for contract job vacancies advertised in Wiltshire with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 31 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
31 May 2024
Same period 2023 Same period 2022
Rank 42 73 54
Rank change year-on-year +31 -19 +2
Contract jobs citing ITSM 52 20 26
As % of all contract jobs advertised in Wiltshire 5.36% 1.87% 2.97%
As % of the Processes & Methodologies category 6.43% 2.04% 3.23%
Number of daily rates quoted 52 19 24
10th Percentile £425 £350 £303
25th Percentile £460 £494 £482
Median daily rate (50th Percentile) £490 £600 £568
Median % change year-on-year -18.33% +5.63% +17.95%
75th Percentile £525 £650 £600
90th Percentile £538 £684 £625
South West median daily rate £489 £594 £475
% change year-on-year -17.68% +25.00% +11.76%

All Process and Methodology Skills
Wiltshire

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 809 980 804
As % of all contract IT jobs advertised in Wiltshire 83.32% 91.50% 91.89%
Number of daily rates quoted 595 814 600
10th Percentile £319 £400 £358
25th Percentile £463 £470 £450
Median daily rate (50th Percentile) £545 £575 £530
Median % change year-on-year -5.22% +8.49% +6.00%
75th Percentile £675 £675 £638
90th Percentile £708 £725 £688
South West median daily rate £525 £549 £500
% change year-on-year -4.37% +9.80% +5.37%
Number of hourly rates quoted 19 9 22
10th Percentile £12.00 £60.00 £16.81
25th Percentile £12.79 £61.50 £26.75
Median hourly rate £14.54 £75.00 £54.50
Median % change year-on-year -80.61% +37.61% +14.74%
75th Percentile £23.75 £77.50 £68.30
90th Percentile £39.00 £92.50 £69.95
South West median hourly rate £55.00 £60.00 £47.64
% change year-on-year -8.33% +25.96% +5.86%

ITSM
Job Vacancy Trend in Wiltshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for ITSM in Wiltshire

ITSM
Contractor Daily Rate Trend in Wiltshire

3-month moving average daily rate quoted in jobs citing ITSM in Wiltshire.

Daily rate trend for ITSM in Wiltshire

ITSM
Daily Rate Histogram in Wiltshire

Daily rate distribution for jobs citing ITSM in Wiltshire over the 6 months to 31 May 2024.

Daily rate histogram for ITSM in Wiltshire

ITSM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Wiltshire region over the 6 months to 31 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Corsham +17 38 £475 -20.83% 1
Salisbury +9 3 £525 -12.50% 3
Swindon +11 2 £500 -23.08% 3
Chippenham - 1 £488 - 4
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 27 (51.92%) SharePoint
2 25 (48.08%) Confluence
2 25 (48.08%) SharePoint Server
3 2 (3.85%) Microsoft Exchange
Applications
1 2 (3.85%) Microsoft Excel
1 2 (3.85%) Microsoft PowerPoint
Business Applications
1 11 (21.15%) Remedy ITSM
Cloud Services
1 26 (50.00%) Azure
2 24 (46.15%) Azure Stack
3 9 (17.31%) Power Platform
4 2 (3.85%) Microsoft 365
5 1 (1.92%) AWS
5 1 (1.92%) Entra ID
Communications & Networking
1 27 (51.92%) Firewall
2 25 (48.08%) BGP
3 2 (3.85%) DHCP
3 2 (3.85%) DNS
3 2 (3.85%) LAN
3 2 (3.85%) Skype
3 2 (3.85%) SMTP
3 2 (3.85%) TCP/IP
3 2 (3.85%) WAN
Database & Business Intelligence
1 9 (17.31%) Power BI
Development Applications
1 26 (50.00%) JIRA
General
1 35 (67.31%) Social Skills
2 11 (21.15%) Organisational Skills
3 4 (7.69%) Public Sector
4 3 (5.77%) Analytical Skills
5 2 (3.85%) Manufacturing
5 2 (3.85%) Military
6 1 (1.92%) Electronics
6 1 (1.92%) Finance
6 1 (1.92%) Marketing
6 1 (1.92%) Presentation Skills
6 1 (1.92%) Telecoms
Job Titles
1 14 (26.92%) Microsoft Engineer
2 10 (19.23%) Analyst
3 5 (9.62%) Service Analyst
3 5 (9.62%) Service Management Analyst
3 5 (9.62%) Service Manager
4 4 (7.69%) Applications Manager
5 3 (5.77%) Architect
5 3 (5.77%) Service Architect
5 3 (5.77%) Software Asset Manager
5 3 (5.77%) Software Manager
6 2 (3.85%) Availability Manager
6 2 (3.85%) Capacity Manager
6 2 (3.85%) Problem Manager
6 2 (3.85%) Programme Manager
6 2 (3.85%) Service Desk Engineer
6 2 (3.85%) Wintel Engineer
7 1 (1.92%) Infrastructure Engineer
7 1 (1.92%) ITIL Manager
7 1 (1.92%) Knowledge Manager
7 1 (1.92%) Security Architect
Miscellaneous
1 25 (48.08%) Private Cloud
2 3 (5.77%) CMDB
2 3 (5.77%) Management Information System
3 2 (3.85%) PKI
3 2 (3.85%) Product Ownership
3 2 (3.85%) Virtual Team
4 1 (1.92%) Onboarding
4 1 (1.92%) Self-Motivation
Operating Systems
1 27 (51.92%) Windows
2 2 (3.85%) Windows 10
2 2 (3.85%) Windows Server
Processes & Methodologies
1 47 (90.38%) Service Management
2 42 (80.77%) ITIL
3 28 (53.85%) Capacity Management
4 26 (50.00%) Network Management
5 25 (48.08%) Security Monitoring
6 13 (25.00%) Agile
6 13 (25.00%) Continuous Improvement
7 11 (21.15%) Backlog Management
7 11 (21.15%) Knowledge Transfer
8 7 (13.46%) Business Intelligence
9 6 (11.54%) Project Management
10 5 (9.62%) Configuration Management
10 5 (9.62%) Performance Monitoring
11 4 (7.69%) Change Management
11 4 (7.69%) Disaster Recovery
11 4 (7.69%) Proactive Monitoring
11 4 (7.69%) Problem-Solving
11 4 (7.69%) Project Delivery
11 4 (7.69%) Stakeholder Management
12 3 (5.77%) Service Asset and Configuration Management
Programming Languages
1 2 (3.85%) PowerShell
1 2 (3.85%) SQL
Qualifications
1 51 (98.08%) Security Cleared
2 31 (59.62%) DV Cleared
3 24 (46.15%) SC Cleared
4 4 (7.69%) BPSS Clearance
5 2 (3.85%) Degree
6 1 (1.92%) CISA
6 1 (1.92%) CISM
6 1 (1.92%) CISSP
Quality Assurance & Compliance
1 25 (48.08%) Government Security Classifications
2 2 (3.85%) SLA
3 1 (1.92%) Accessibility
System Software
1 3 (5.77%) Active Directory
2 2 (3.85%) Microsoft Virtual Server
2 2 (3.85%) Virtual Desktop
2 2 (3.85%) Virtual Servers
2 2 (3.85%) VMware Infrastructure
Systems Management
1 16 (30.77%) SCOM
2 2 (3.85%) Active Directory Federation Services
2 2 (3.85%) OPNET
2 2 (3.85%) SCCM
3 1 (1.92%) Autotask
Vendors
1 27 (51.92%) Microsoft
2 25 (48.08%) Atlassian
3 11 (21.15%) Remedy
4 5 (9.62%) ServiceNow
4 5 (9.62%) VMware
5 2 (3.85%) SolarWinds
6 1 (1.92%) SAP