ITSM Contracts in Wiltshire

IT Service Management (ITSM)
South West > Wiltshire

The table below provides summary statistics for contract job vacancies advertised in Wiltshire requiring ITSM skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited ITSM over the 6 months leading up to 31 October 2024, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 29 54 52
Rank change year-on-year +25 -2 +16
Contract jobs citing ITSM 33 20 40
As % of all contract jobs advertised in Wiltshire 5.70% 2.43% 3.96%
As % of the Processes & Methodologies category 6.55% 2.75% 4.31%
Number of daily rates quoted 24 17 31
10th Percentile £433 £370 £456
25th Percentile £464 £425 £499
Median daily rate (50th Percentile) £500 £575 £540
Median % change year-on-year -13.04% +6.48% +12.21%
75th Percentile £590 £675 £575
90th Percentile £609 £719 £600
South West median daily rate £500 £525 £475
% change year-on-year -4.76% +10.53% +13.35%

All Process and Methodology Skills
Wiltshire

ITSM falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Wiltshire.

Contract vacancies with a requirement for process or methodology skills 504 728 929
As % of all contract IT jobs advertised in Wiltshire 87.05% 88.46% 92.07%
Number of daily rates quoted 347 547 736
10th Percentile £356 £340 £397
25th Percentile £458 £450 £455
Median daily rate (50th Percentile) £550 £550 £550
Median % change year-on-year - - +12.82%
75th Percentile £650 £638 £638
90th Percentile £730 £725 £713
South West median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 9 15 16
10th Percentile - £16.62 £46.00
25th Percentile - £40.85 £52.00
Median hourly rate £12.79 £50.00 £61.50
Median % change year-on-year -74.42% -18.70% -
75th Percentile - £67.00 £73.47
90th Percentile £22.23 £74.00 £77.17
South West median hourly rate £65.00 £60.00 £65.00
% change year-on-year +8.33% -7.69% +36.84%

ITSM
Job Vacancy Trend in Wiltshire

Job postings citing ITSM as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for ITSM in Wiltshire

ITSM
Contractor Daily Rate Trend in Wiltshire

3-month moving average daily rate quoted in jobs citing ITSM in Wiltshire.

Daily rate trend for ITSM in Wiltshire

ITSM
Daily Rate Histogram in Wiltshire

Daily rate distribution for jobs citing ITSM in Wiltshire over the 6 months to 31 October 2024.

Daily rate histogram for ITSM in Wiltshire

ITSM
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITSM within the Wiltshire region over the 6 months to 31 October 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Corsham +9 15 £550 -15.38%
Swindon +16 9 £500 +101.01% 2
Salisbury +12 6 £472 +14.30% 4
Chippenham - 1 £488 -
ITSM
South West

ITSM
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (18.18%) SharePoint
Applications
1 3 (9.09%) Microsoft Office
2 2 (6.06%) Microsoft Excel
2 2 (6.06%) Microsoft PowerPoint
Business Applications
1 1 (3.03%) Remedy ITSM
Cloud Services
1 1 (3.03%) AWS
1 1 (3.03%) Azure
1 1 (3.03%) Entra ID
1 1 (3.03%) Microsoft 365
1 1 (3.03%) Power Platform
Database & Business Intelligence
1 1 (3.03%) Power BI
Development Applications
1 8 (24.24%) JIRA
General
1 4 (12.12%) Public Sector
1 4 (12.12%) Social Skills
2 3 (9.09%) Finance
3 2 (6.06%) Manufacturing
4 1 (3.03%) Electronics
4 1 (3.03%) Marketing
4 1 (3.03%) Military
4 1 (3.03%) Presentation Skills
4 1 (3.03%) Telecoms
Job Titles
1 11 (33.33%) Service Manager
2 8 (24.24%) Delivery Manager
2 8 (24.24%) Service Delivery Manager
3 6 (18.18%) Analyst
4 4 (12.12%) ITIL Manager
4 4 (12.12%) ITIL Service Delivery Manager
4 4 (12.12%) ITIL Service Manager
5 3 (9.09%) Architect
5 3 (9.09%) Developer
5 3 (9.09%) Service Architect
6 2 (6.06%) Senior
6 2 (6.06%) Senior Manager
6 2 (6.06%) Senior Service Manager
7 1 (3.03%) Cloud Architect
7 1 (3.03%) IT Services Manager
7 1 (3.03%) Senior Service Delivery Manager
7 1 (3.03%) ServiceNow Consultant
7 1 (3.03%) Software Asset Manager
7 1 (3.03%) Software Manager
7 1 (3.03%) Test Leader
Libraries, Frameworks & Software Standards
1 6 (18.18%) .NET
Miscellaneous
1 7 (21.21%) CMDB
2 3 (9.09%) Onboarding
2 3 (9.09%) PKI
3 1 (3.03%) Legacy Systems
3 1 (3.03%) Management Information System
3 1 (3.03%) Product Ownership
3 1 (3.03%) Virtual Team
Processes & Methodologies
1 20 (60.61%) Service Management
2 16 (48.48%) ITIL
3 13 (39.39%) Change Management
3 13 (39.39%) Incident Management
4 12 (36.36%) Stakeholder Management
5 10 (30.30%) Service Delivery
6 9 (27.27%) Agile
7 7 (21.21%) Business Analysis
7 7 (21.21%) Change Control
7 7 (21.21%) Continuous Improvement
7 7 (21.21%) CRM
7 7 (21.21%) DevOps
7 7 (21.21%) Service Catalogue
8 6 (18.18%) Capacity Management
8 6 (18.18%) Configuration Management
8 6 (18.18%) Customer Engagement
8 6 (18.18%) Dashboard Development
8 6 (18.18%) FinOps
8 6 (18.18%) Roadmaps
8 6 (18.18%) Technology Roadmap
Qualifications
1 23 (69.70%) Security Cleared
2 20 (60.61%) SC Cleared
3 7 (21.21%) DV Cleared
4 5 (15.15%) BPSS Clearance
5 3 (9.09%) PMI Certification
5 3 (9.09%) PMP
6 1 (3.03%) CISA
6 1 (3.03%) CISM
6 1 (3.03%) CISSP
Quality Assurance & Compliance
1 1 (3.03%) JSP 440
System Software
1 1 (3.03%) Active Directory
Systems Management
1 1 (3.03%) Autotask
Vendors
1 12 (36.36%) ServiceNow
2 3 (9.09%) Microsoft
3 1 (3.03%) Remedy
3 1 (3.03%) SAP
3 1 (3.03%) VMware