First Line Service Desk Analyst
UK > Work from Home
The median First Line Service Desk Analyst daily rate in Work from Home is £150 according to job vacancies posted during the 6 months to 10 May 2024.
The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 10 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 340 | 451 | 584 |
| Rank change year-on-year | +111 | +133 | -125 |
| Contract jobs requiring a 1st Line Service Desk Analyst | 7 | 15 | 38 |
| As % of all contract jobs with a WFH option | 0.047% | 0.060% | 0.087% |
| As % of the Job Titles category | 0.050% | 0.063% | 0.090% |
| Number of daily rates quoted | 5 | 15 | 20 |
| 10th Percentile | £131 | - | £119 |
| 25th Percentile | - | £107 | £145 |
| Median daily rate (50th Percentile) | £150 | £119 | £150 |
| Median % change year-on-year | +26.58% | -21.00% | +7.14% |
| 75th Percentile | - | £145 | £153 |
| 90th Percentile | £152 | £211 | £173 |
| UK median daily rate | £150 | £145 | £150 |
| % change year-on-year | +3.75% | -3.61% | +8.11% |
| Number of hourly rates quoted | 1 | 0 | 6 |
| 10th Percentile | - | - | £16.88 |
| 25th Percentile | £15.50 | - | £18.75 |
| Median hourly rate | £16.00 | - | £19.50 |
| 75th Percentile | £16.50 | - | £20.25 |
| 90th Percentile | - | - | - |
| UK median hourly rate | £14.50 | £17.00 | £19.50 |
| % change year-on-year | -14.71% | -12.82% | +50.00% |
All Contract IT Job Vacancies
Work from Home
The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in Work from Home with a recognized job title | 14,071 | 23,886 | 42,024 |
| % of contract IT jobs with a recognized job title | 93.54% | 95.33% | 95.74% |
| Number of daily rates quoted | 9,442 | 16,861 | 30,355 |
| 10th Percentile | £325 | £361 | £356 |
| 25th Percentile | £425 | £445 | £425 |
| Median daily rate (50th Percentile) | £525 | £540 | £525 |
| Median % change year-on-year | -2.78% | +2.86% | +10.53% |
| 75th Percentile | £638 | £650 | £625 |
| 90th Percentile | £750 | £750 | £719 |
| UK median daily rate | £525 | £540 | £525 |
| % change year-on-year | -2.78% | +2.86% | +10.53% |
| Number of hourly rates quoted | 572 | 544 | 603 |
| 10th Percentile | £14.27 | £17.66 | £13.38 |
| 25th Percentile | £23.32 | £25.71 | £19.00 |
| Median hourly rate | £45.00 | £54.00 | £35.00 |
| Median % change year-on-year | -16.67% | +54.29% | +42.86% |
| 75th Percentile | £63.95 | £67.81 | £57.44 |
| 90th Percentile | £75.25 | £80.18 | £68.16 |
| UK median hourly rate | £37.34 | £45.00 | £23.91 |
| % change year-on-year | -17.02% | +88.21% | +6.27% |
1st Line Service Desk Analyst
Trend for Jobs with a WFH Option
Job vacancies with a work from home option which featured 1st Line Service Desk Analyst in the job title as a proportion of all IT jobs advertised.
1st Line Service Desk Analyst
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing 1st Line Service Desk Analyst.
1st Line Service Desk Analyst
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing 1st Line Service Desk Analyst.
1st Line Service Desk Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options
For the 6 months to 10 May 2024, 1st Line Service Desk Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring 1st Line Service Desk Analyst in the job title.
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1st Line Service Desk Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: