CRM Analyst Contracts with Work from Home Options

Customer Relationship Management Analyst
UK > Work from Home

The median Customer Relationship Management Analyst daily rate for remote or hybrid work is £425, according to job vacancies posted in the 6 months leading up to 31 October 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
31 Oct 2024
Same period 2023 Same period 2022
Rank 307 384 559
Rank change year-on-year +77 +175 +12
Contract jobs requiring a CRM Analyst 15 15 29
As % of all contract jobs with a WFH option 0.12% 0.080% 0.075%
As % of the Job Titles category 0.13% 0.084% 0.079%
Number of daily rates quoted 14 8 22
10th Percentile £291 £350 £278
25th Percentile £346 £381 £357
Median daily rate (50th Percentile) £425 £406 £438
Median % change year-on-year +4.62% -7.14% +2.94%
75th Percentile £516 £500 £492
90th Percentile £538 £549 £538
UK median daily rate £415 £500 £480
% change year-on-year -17.00% +4.17% +12.94%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 11,313 17,773 36,914
% of contract IT jobs with a recognized job title 93.20% 94.50% 95.54%
Number of daily rates quoted 7,133 12,477 26,633
10th Percentile £325 £325 £363
25th Percentile £413 £425 £450
Median daily rate (50th Percentile) £525 £525 £550
Median % change year-on-year - -4.55% +10.00%
75th Percentile £631 £645 £650
90th Percentile £738 £743 £750
UK median daily rate £525 £525 £550
% change year-on-year - -4.55% +10.00%
Number of hourly rates quoted 194 389 527
10th Percentile £19.39 £16.93 £15.15
25th Percentile £25.52 £24.97 £25.00
Median hourly rate £41.53 £50.00 £50.00
Median % change year-on-year -16.94% - +101.61%
75th Percentile £66.00 £70.00 £67.50
90th Percentile £72.50 £85.00 £77.50
UK median hourly rate £38.00 £45.00 £27.73
% change year-on-year -15.56% +62.28% +38.65%

CRM Analyst
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured CRM Analyst in the job title as a proportion of all IT jobs advertised.

CRM Analyst trend for jobs with a WFH option

CRM Analyst
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing CRM Analyst.

CRM Analyst daily rate for jobs with a WFH option

CRM Analyst
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing CRM Analyst over the 6 months to 31 October 2024.

CRM Analyst daily rate histogram for jobs with a WFH option

CRM Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 31 October 2024, CRM Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring CRM Analyst in the job title.

1 15 (100.00%) CRM
2 9 (60.00%) Dynamics CRM
2 9 (60.00%) Dynamics 365
2 9 (60.00%) Social Skills
3 6 (40.00%) Agile
4 5 (33.33%) Power Automate
4 5 (33.33%) Stakeholder Management
4 5 (33.33%) Microsoft
5 4 (26.67%) Salesforce
5 4 (26.67%) Power Platform
5 4 (26.67%) PowerApps
6 3 (20.00%) Customer Experience
6 3 (20.00%) Contact Management
6 3 (20.00%) Microsoft Office
6 3 (20.00%) Microsoft Excel
6 3 (20.00%) DevOps
6 3 (20.00%) Analytical Skills
6 3 (20.00%) User Acceptance Testing
6 3 (20.00%) System Testing
7 2 (13.33%) Power BI
7 2 (13.33%) OCR
7 2 (13.33%) Swim Lanes
7 2 (13.33%) PMO
7 2 (13.33%) Decision-Making
7 2 (13.33%) Data Mapping
7 2 (13.33%) Supplier Management
7 2 (13.33%) Local Government
7 2 (13.33%) Azure
7 2 (13.33%) Waterfall
7 2 (13.33%) Oracle

CRM Analyst Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.67%) SharePoint
Applications
1 3 (20.00%) Microsoft Excel
1 3 (20.00%) Microsoft Office
2 2 (13.33%) Microsoft Project
Business Applications
1 9 (60.00%) Dynamics CRM
Cloud Services
1 9 (60.00%) Dynamics 365
2 5 (33.33%) Power Automate
3 4 (26.67%) Power Platform
3 4 (26.67%) PowerApps
4 2 (13.33%) Azure
4 2 (13.33%) Miro
5 1 (6.67%) Azure DevOps
5 1 (6.67%) Microsoft 365
5 1 (6.67%) OneDrive
5 1 (6.67%) Oracle CX
Database & Business Intelligence
1 2 (13.33%) Power BI
2 1 (6.67%) Oracle Reports
General
1 9 (60.00%) Social Skills
2 3 (20.00%) Analytical Skills
3 2 (13.33%) Finance
3 2 (13.33%) Inclusion and Diversity
3 2 (13.33%) Local Government
3 2 (13.33%) Manufacturing
3 2 (13.33%) Retail
4 1 (6.67%) Documentation Skills
Miscellaneous
1 1 (6.67%) Self-Motivation
Operating Systems
1 1 (6.67%) Windows
Processes & Methodologies
1 15 (100.00%) CRM
2 6 (40.00%) Agile
3 5 (33.33%) Stakeholder Management
4 3 (20.00%) Contact Management
4 3 (20.00%) Customer Experience
4 3 (20.00%) DevOps
4 3 (20.00%) System Testing
4 3 (20.00%) User Acceptance Testing
5 2 (13.33%) Business Intelligence
5 2 (13.33%) Business Process Mapping
5 2 (13.33%) Data Mapping
5 2 (13.33%) Decision-Making
5 2 (13.33%) Digital Customer Experience
5 2 (13.33%) Logistics
5 2 (13.33%) OCR
5 2 (13.33%) Programme Management
5 2 (13.33%) Supplier Management
5 2 (13.33%) Swim Lanes
5 2 (13.33%) Waterfall
5 2 (13.33%) Workshop Facilitation
Programming Languages
1 1 (6.67%) SQL
Qualifications
1 1 (6.67%) Degree
Quality Assurance & Compliance
1 2 (13.33%) PMO
System Software
1 1 (6.67%) Virtual Desktop
Vendors
1 5 (33.33%) Microsoft
2 4 (26.67%) Salesforce
3 2 (13.33%) Oracle
4 1 (6.67%) Genesys
4 1 (6.67%) SAP