Customer-Centric Approach
UK > Work from Home
The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for Customer-Centric Approach skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centric Approach over the 6 months to 20 May 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 20 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 323 | 443 | 598 |
| Rank change year-on-year | +120 | +155 | -114 |
| Contract jobs citing Customer-Centric Approach | 18 | 12 | 21 |
| As % of all contract jobs with a WFH option | 0.12% | 0.048% | 0.047% |
| As % of the Processes & Methodologies category | 0.14% | 0.054% | 0.052% |
| Number of daily rates quoted | 13 | 9 | 20 |
| 10th Percentile | £230 | - | £208 |
| 25th Percentile | £330 | £180 | £437 |
| Median daily rate (50th Percentile) | £475 | £475 | £513 |
| Median % change year-on-year | - | -7.32% | -36.92% |
| 75th Percentile | - | £550 | £519 |
| 90th Percentile | £575 | £610 | £638 |
| UK median daily rate | £423 | £475 | £475 |
| % change year-on-year | -11.05% | - | -36.67% |
| Number of hourly rates quoted | 1 | 0 | 0 |
| 10th Percentile | - | - | - |
| 25th Percentile | £15.50 | - | - |
| Median hourly rate | £16.00 | - | - |
| 75th Percentile | £16.50 | - | - |
| 90th Percentile | - | - | - |
| UK median hourly rate | £7.85 | - | - |
All Process and Methodology Skills
Work from Home
Customer-Centric Approach is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 12,942 | 22,217 | 40,480 |
| As % of all contract jobs with a WFH option | 87.90% | 89.66% | 91.06% |
| Number of daily rates quoted | 8,728 | 15,724 | 29,400 |
| 10th Percentile | £325 | £363 | £363 |
| 25th Percentile | £425 | £450 | £433 |
| Median daily rate (50th Percentile) | £525 | £544 | £525 |
| Median % change year-on-year | -3.49% | +3.62% | +7.14% |
| 75th Percentile | £638 | £650 | £633 |
| 90th Percentile | £750 | £750 | £725 |
| UK median daily rate | £525 | £550 | £530 |
| % change year-on-year | -4.55% | +3.77% | +7.07% |
| Number of hourly rates quoted | 567 | 510 | 538 |
| 10th Percentile | £14.70 | £18.63 | £14.50 |
| 25th Percentile | £24.13 | £26.46 | £20.75 |
| Median hourly rate | £43.00 | £52.50 | £39.50 |
| Median % change year-on-year | -18.10% | +32.91% | +64.58% |
| 75th Percentile | £60.00 | £68.75 | £57.50 |
| 90th Percentile | £75.00 | £80.00 | £72.50 |
| UK median hourly rate | £36.50 | £36.00 | £25.68 |
| % change year-on-year | +1.39% | +40.19% | +7.00% |
Customer-Centric Approach
Trend for Jobs with a WFH Option
Job vacancies with a work from home option citing Customer-Centric Approach as a proportion of all IT jobs advertised.
Customer-Centric Approach
Daily Rate Trend for Jobs with a WFH Option
3-month moving average daily rate quoted in job vacancies with a work from home option citing Customer-Centric Approach.
Customer-Centric Approach
Daily Rate Histogram for Jobs with a WFH Option
Daily rate distribution for jobs with a work from home option citing Customer-Centric Approach over the 6 months to 20 May 2024.
Customer-Centric Approach
Hourly Rate Trend for Jobs with a WFH Option
3-month moving average hourly rate quoted in job vacancies with a work from home option citing Customer-Centric Approach.
Customer-Centric Approach
Co-occurring Skills and Capabilities with WFH Options by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: