Help Desk Support Contracts with Work from Home Options

Help Desk Support
UK > Work from Home

The median Help Desk Support daily rate in Work from Home is £150 according to job vacancies posted during the 6 months to 23 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

 6 months to
23 May 2024		 Same period 2023 Same period 2022
Rank 337 442 605
Rank change year-on-year +105 +163 -116
Contract jobs requiring a Help Desk Support 8 28 11
As % of all contract jobs with a WFH option 0.055% 0.11% 0.025%
As % of the Job Titles category 0.058% 0.12% 0.026%
Number of daily rates quoted 5 25 10
10th Percentile £101 £510 £125
25th Percentile £125 £638 £133
Median daily rate (50th Percentile) £150 £765 £160
Median % change year-on-year -80.39% +378.13% +14.29%
75th Percentile £193 £823 £188
90th Percentile - - £222
UK median daily rate £163 £413 £153
% change year-on-year -60.61% +170.49% +22.00%
Number of hourly rates quoted 3 1 0
10th Percentile - - -
25th Percentile - £17.50 -
Median hourly rate £13.60 £17.99 -
Median % change year-on-year -24.40% - -
75th Percentile £13.80 £18.49 -
90th Percentile £13.92 - -
UK median hourly rate £13.55 £17.99 £23.91
% change year-on-year -24.68% -24.76% +77.11%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 13,707 23,282 42,199
% of contract IT jobs with a recognized job title 93.52% 95.29% 95.69%
Number of daily rates quoted 9,257 16,477 30,548
10th Percentile £325 £363 £356
25th Percentile £425 £448 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +8.81%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £725
UK median daily rate £525 £543 £525
% change year-on-year -3.31% +3.43% +8.25%
Number of hourly rates quoted 561 537 589
10th Percentile £14.25 £17.17 £13.50
25th Percentile £22.61 £25.71 £19.35
Median hourly rate £44.74 £52.50 £35.00
Median % change year-on-year -14.78% +50.00% +48.94%
75th Percentile £64.53 £67.50 £57.50
90th Percentile £75.25 £77.50 £68.17
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.44%

Help Desk Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Help Desk Support in the job title as a proportion of all IT jobs advertised.

Help Desk Support trend for jobs with a WFH option

Help Desk Support
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Help Desk Support.

Help Desk Support daily rate for jobs with a WFH option

Help Desk Support
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Help Desk Support.

Help Desk Support hourly rate for jobs with a WFH option

Help Desk Support Skill Set
Top 15 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 23 May 2024, Help Desk Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Help Desk Support in the job title.

1 5 (62.50%) Customer Service
2 4 (50.00%) Microsoft
2 4 (50.00%) Active Directory
3 3 (37.50%) Microsoft Office
3 3 (37.50%) Windows
3 3 (37.50%) Windows 10
3 3 (37.50%) TCP/IP
3 3 (37.50%) VPN
4 2 (25.00%) Social Skills
4 2 (25.00%) Customer Experience
5 1 (12.50%) VLAN
5 1 (12.50%) DNS
5 1 (12.50%) Virtual Team
5 1 (12.50%) CRM
5 1 (12.50%) DHCP

Help Desk Support Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 3 (37.50%) Microsoft Office
Communications & Networking
1 3 (37.50%) TCP/IP
1 3 (37.50%) VPN
2 1 (12.50%) DHCP
2 1 (12.50%) DNS
2 1 (12.50%) VLAN
General
1 2 (25.00%) Social Skills
Miscellaneous
1 1 (12.50%) Virtual Team
Operating Systems
1 3 (37.50%) Windows
1 3 (37.50%) Windows 10
Processes & Methodologies
1 5 (62.50%) Customer Service
2 2 (25.00%) Customer Experience
3 1 (12.50%) CRM
System Software
1 4 (50.00%) Active Directory
Vendors
1 4 (50.00%) Microsoft
24 Help Desk Support jobs Nationwide