Hybrid/Remote Journey Map Contract Job Trends

Journey Mapping
UK > Work from Home

The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Journey Map skills. It covers contract job vacancies from the 6 months leading up to 11 April 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Apr 2026
Same period 2025 Same period 2024
Rank 258 279 323
Rank change year-on-year +21 +44 +108
Contract jobs citing Journey Map 78 24 32
As % of all contract jobs with remote/hybrid work options 0.65% 0.24% 0.20%
As % of the Processes & Methodologies category 0.74% 0.26% 0.23%
Number of daily rates quoted 56 20 20
10th Percentile £393 £356 £400
25th Percentile £413 £460 £453
Median daily rate (50th Percentile) £478 £506 £525
Median % change year-on-year -5.68% -3.57% +23.53%
75th Percentile £550 £550 £575
90th Percentile £592 £583 £590
UK median daily rate £500 £525 £500
% change year-on-year -4.76% +5.00% +11.11%

All Process & Methodology Skills
Work from Home

Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 10,579 9,190 13,827
As % of all contract jobs with a WFH option 88.68% 90.74% 87.67%
Number of daily rates quoted 6,859 6,306 9,221
10th Percentile £350 £332 £325
25th Percentile £415 £413 £425
Median daily rate (50th Percentile) £505 £525 £525
Median % change year-on-year -3.81% - -2.78%
75th Percentile £614 £638 £638
90th Percentile £725 £756 £745
UK median daily rate £500 £525 £525
% change year-on-year -4.76% - -4.55%
Number of hourly rates quoted 496 222 542
10th Percentile £17.00 £14.20 £14.41
25th Percentile £27.02 £20.46 £23.63
Median hourly rate £57.50 £39.02 £38.12
Median % change year-on-year +47.36% +2.36% -30.69%
75th Percentile £70.00 £66.00 £59.69
90th Percentile £82.25 £75.00 £75.25
UK median hourly rate £36.71 £31.04 £33.07
% change year-on-year +18.27% -6.12% -8.15%

Journey Map
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of contract IT job postings citing Journey Map and offering remote or hybrid work options relative to all contract IT jobs advertised.

Journey Map job vacancy trend for remote/hybrid jobs

Journey Map
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Journey Map.

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Journey Map

Journey Map
Daily Rate Histogram for Remote/Hybrid Jobs

Daily rate distribution for jobs with remote/hybrid work options citing Journey Map over the 6 months to 11 April 2026.

Journey Map daily rate histogram for jobs with remote/hybrid work options

Journey Map
Hourly Rate Trend for Remote/Hybrid Jobs

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Journey Map.

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Journey Map

Journey Map
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (5.13%) Confluence
2 1 (1.28%) CMS
2 1 (1.28%) Umbraco
Applications
1 7 (8.97%) Chatbot
2 5 (6.41%) Sketch
3 4 (5.13%) Adobe XD
3 4 (5.13%) InVision
4 3 (3.85%) MS Visio
4 3 (3.85%) Zeplin
5 1 (1.28%) Microsoft Office
5 1 (1.28%) UserZoom
Cloud Services
1 13 (16.67%) Figma
2 9 (11.54%) Miro
3 7 (8.97%) Google Workspace
3 7 (8.97%) WhatsApp
4 1 (1.28%) AWS
4 1 (1.28%) Google Analytics
4 1 (1.28%) Heroku
4 1 (1.28%) Power Platform
4 1 (1.28%) SaaS
Database & Business Intelligence
1 1 (1.28%) Power BI
Development Applications
1 8 (10.26%) JIRA
2 4 (5.13%) Axure RP
3 1 (1.28%) GitLab
General
1 34 (43.59%) Public Sector
2 28 (35.90%) Social Skills
3 15 (19.23%) Finance
4 9 (11.54%) Retail
5 8 (10.26%) Analytical Skills
6 5 (6.41%) Pharmaceutical
7 4 (5.13%) Banking
7 4 (5.13%) Influencing Skills
7 4 (5.13%) Presentation Skills
8 2 (2.56%) Marketing
8 2 (2.56%) Military
8 2 (2.56%) Retail Banking
8 2 (2.56%) Telecoms
9 1 (1.28%) Corporate Banking
9 1 (1.28%) Digital Healthcare
9 1 (1.28%) Inclusion and Diversity
9 1 (1.28%) Investment Banking
9 1 (1.28%) Legal
9 1 (1.28%) Manufacturing
Job Titles
1 52 (66.67%) Designer
2 39 (50.00%) Service Designer
3 9 (11.54%) Lead
4 8 (10.26%) Senior
4 8 (10.26%) UX Designer
5 7 (8.97%) Analyst
6 6 (7.69%) User Researcher
7 5 (6.41%) Product Designer
7 5 (6.41%) Senior Designer
7 5 (6.41%) Senior Service Designer
8 4 (5.13%) Business Analyst
8 4 (5.13%) Digital Designer
8 4 (5.13%) Digital Service Designer
9 3 (3.85%) Consultant
9 3 (3.85%) Senior User Researcher
10 2 (2.56%) Content Designer
10 2 (2.56%) IT Analyst
10 2 (2.56%) Lead Designer
10 2 (2.56%) Product Owner
10 2 (2.56%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (1.28%) AngularJS
1 1 (1.28%) CSS
1 1 (1.28%) Framer.js
1 1 (1.28%) HTML
1 1 (1.28%) Swagger
Miscellaneous
1 8 (10.26%) Product Ownership
2 7 (8.97%) Virtual Team
3 5 (6.41%) NHS
4 3 (3.85%) Onboarding
5 2 (2.56%) AI Agents
5 2 (2.56%) Taxonomies
6 1 (1.28%) CMDB
6 1 (1.28%) Data Structures
6 1 (1.28%) Legacy Systems
6 1 (1.28%) Management Information System
6 1 (1.28%) Mobile App
Processes & Methodologies
1 52 (66.67%) Service Design
2 46 (58.97%) Workshop Facilitation
3 41 (52.56%) Agile
4 38 (48.72%) User Research
5 30 (38.46%) User-Centered Design (UCD)
6 25 (32.05%) Problem-Solving
7 22 (28.21%) Continuous Improvement
7 22 (28.21%) Decision-Making
8 19 (24.36%) Design Thinking
9 18 (23.08%) Co-Creation
9 18 (23.08%) Storytelling
9 18 (23.08%) User Experience
10 15 (19.23%) User Journey Map
11 14 (17.95%) UX Design
12 13 (16.67%) Prototyping
12 13 (16.67%) Stakeholder Engagement
12 13 (16.67%) Usability Testing
13 12 (15.38%) Inclusive Design
14 11 (14.10%) Customer Experience
14 11 (14.10%) Roadmaps
Programming Languages
1 1 (1.28%) JavaScript
Qualifications
1 19 (24.36%) Security Cleared
2 14 (17.95%) SC Cleared
3 3 (3.85%) BPSS Clearance
3 3 (3.85%) Degree
4 1 (1.28%) DV Cleared
4 1 (1.28%) Master's Degree
Quality Assurance & Compliance
1 26 (33.33%) Accessibility
2 14 (17.95%) WCAG
3 2 (2.56%) Actionable Recommendations
4 1 (1.28%) GDPR
4 1 (1.28%) GMP
4 1 (1.28%) GxP
4 1 (1.28%) SLA
Systems Management
1 7 (8.97%) Systems Management Server (SMS)
Vendors
1 8 (10.26%) Google
2 4 (5.13%) Adobe
3 1 (1.28%) Hotjar
3 1 (1.28%) Microsoft
3 1 (1.28%) OneTrust
3 1 (1.28%) PTC
3 1 (1.28%) Salesforce
3 1 (1.28%) ServiceNow