Hybrid/Remote Journey Map Contract Job Trends

Journey Mapping
UK > Work from Home

The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Journey Map skills. It covers contract job vacancies from the 6 months leading up to 30 September 2026, with comparisons to the same periods in the previous two years.

6 months to
30 Sep 2026
Same period 2025 Same period 2024
Rank 302 260 297
Rank change year-on-year -42 +37 +61
Contract jobs citing Journey Map 75 45 30
As % of all contract jobs with remote/hybrid work options 0.55% 0.47% 0.24%
As % of the Processes & Methodologies category 0.61% 0.50% 0.28%
Number of daily rates quoted 56 32 19
10th Percentile £369 £355 £400
25th Percentile £413 £422 £438
Median daily rate (50th Percentile) £525 £525 £475
Median % change year-on-year - +10.53% -12.28%
75th Percentile £575 £591 £535
90th Percentile £613 £618 £563
UK median daily rate £506 £500 £500
% change year-on-year +1.25% - -9.09%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £97.25 - -
Median hourly rate £99.50 - -
75th Percentile £101.75 - -
90th Percentile - - -
UK median hourly rate £62.50 £31.49 -
% change year-on-year +98.48% - -

All Process & Methodology Skills
Work from Home

Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 12,279 8,939 10,905
As % of all contract jobs with a WFH option 90.35% 92.42% 88.02%
Number of daily rates quoted 7,690 5,936 6,876
10th Percentile £355 £325 £325
25th Percentile £428 £413 £425
Median daily rate (50th Percentile) £525 £510 £525
Median % change year-on-year +2.94% -2.86% -1.69%
75th Percentile £625 £625 £638
90th Percentile £719 £738 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -2.78%
Number of hourly rates quoted 765 280 272
10th Percentile £15.82 £12.98 £19.63
25th Percentile £30.00 £20.50 £31.13
Median hourly rate £48.84 £35.70 £43.00
Median % change year-on-year +36.83% -16.99% -18.10%
75th Percentile £70.00 £65.00 £67.50
90th Percentile £82.40 £68.00 £75.00
UK median hourly rate £38.86 £25.15 £42.50
% change year-on-year +54.51% -40.82% -

Journey Map
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of contract IT job postings citing Journey Map and offering remote or hybrid work options relative to all contract IT jobs advertised.

Journey Map job vacancy trend for remote/hybrid jobs

Journey Map
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Journey Map.

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Journey Map

Journey Map
Daily Rate Histogram for Remote/Hybrid Jobs

Daily rate distribution for jobs with remote/hybrid work options citing Journey Map over the 6 months to 30 September 2026.

Journey Map daily rate histogram for jobs with remote/hybrid work options

Journey Map
Hourly Rate Trend for Remote/Hybrid Jobs

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Journey Map.

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Journey Map

Journey Map
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (9.33%) Confluence
2 3 (4.00%) SharePoint
3 1 (1.33%) WordPress
Applications
1 1 (1.33%) Adobe XD
1 1 (1.33%) MS Visio
1 1 (1.33%) Sketch
1 1 (1.33%) Trello
Business Applications
1 1 (1.33%) Remedy ITSM
1 1 (1.33%) Shopify
Cloud Services
1 19 (25.33%) Figma
2 13 (17.33%) Miro
3 6 (8.00%) Pendo
4 4 (5.33%) Adobe Analytics
5 3 (4.00%) Azure
5 3 (4.00%) Azure DevOps
5 3 (4.00%) Lucidchart
6 2 (2.67%) GitHub
6 2 (2.67%) Microsoft 365
6 2 (2.67%) Power Platform
7 1 (1.33%) AWS
7 1 (1.33%) Contentsquare
7 1 (1.33%) Google Ads
7 1 (1.33%) Google Analytics
7 1 (1.33%) Google Tag Manager
7 1 (1.33%) SaaS
7 1 (1.33%) Salesforce Sales Cloud
7 1 (1.33%) Salesforce Service Cloud
7 1 (1.33%) Twilio
7 1 (1.33%) WhatsApp
Communications & Networking
1 2 (2.67%) Broadband
Database & Business Intelligence
1 1 (1.33%) Mixpanel
1 1 (1.33%) Power BI
Development Applications
1 12 (16.00%) JIRA
2 2 (2.67%) Balsamiq
General
1 41 (54.67%) Public Sector
2 38 (50.67%) Social Skills
3 10 (13.33%) Local Government
4 7 (9.33%) Analytical Skills
4 7 (9.33%) Finance
4 7 (9.33%) Inclusion and Diversity
5 5 (6.67%) Military
6 4 (5.33%) Influencing Skills
7 3 (4.00%) Documentation Skills
8 2 (2.67%) Banking
8 2 (2.67%) Games
8 2 (2.67%) Marketing
8 2 (2.67%) Retail Banking
9 1 (1.33%) Aerospace
9 1 (1.33%) Financial Institution
9 1 (1.33%) Presentation Skills
9 1 (1.33%) Publishing
Job Titles
1 35 (46.67%) Designer
2 30 (40.00%) Service Designer
3 21 (28.00%) User Researcher
4 15 (20.00%) Senior
5 10 (13.33%) Analyst
6 9 (12.00%) Business Analyst
7 7 (9.33%) Senior Designer
8 6 (8.00%) Lead
9 5 (6.67%) Senior Service Designer
9 5 (6.67%) Senior User Researcher
10 4 (5.33%) Technical Analyst
10 4 (5.33%) Technical Business Analyst
11 3 (4.00%) Digital User Researcher
11 3 (4.00%) Senior Analyst
11 3 (4.00%) Senior Business Analyst
12 2 (2.67%) Architect
12 2 (2.67%) Customer Analyst
12 2 (2.67%) Digital Designer
12 2 (2.67%) Senior Technical Analyst
12 2 (2.67%) Senior Technical Business Analyst
Libraries, Frameworks & Software Standards
1 2 (2.67%) OpenAPI
1 2 (2.67%) Swagger
2 1 (1.33%) AngularJS
2 1 (1.33%) Django
2 1 (1.33%) Lightning Web Components
2 1 (1.33%) Middleware
2 1 (1.33%) OAuth
2 1 (1.33%) React
2 1 (1.33%) REST
2 1 (1.33%) SOAP
Miscellaneous
1 10 (13.33%) Product Ownership
2 6 (8.00%) Onboarding
3 3 (4.00%) Mobile App
4 2 (2.67%) AI Agents
4 2 (2.67%) NHS
4 2 (2.67%) Operational Technology
4 2 (2.67%) Social Media
5 1 (1.33%) Analytical Mindset
5 1 (1.33%) Greenfield Project
5 1 (1.33%) Life Science
Processes & Methodologies
1 52 (69.33%) Service Design
2 49 (65.33%) Agile
2 49 (65.33%) User Research
3 42 (56.00%) Workshop Facilitation
4 40 (53.33%) Stakeholder Management
5 38 (50.67%) User-Centered Design (UCD)
6 24 (32.00%) User Experience
7 23 (30.67%) Qualitative Research
8 22 (29.33%) Digital Transformation Programme
9 17 (22.67%) Stakeholder Engagement
10 16 (21.33%) Inclusive Design
11 15 (20.00%) Actionable Insight
11 15 (20.00%) Usability Testing
11 15 (20.00%) Wireframes
12 13 (17.33%) AI
12 13 (17.33%) Contextual Inquiry
12 13 (17.33%) Continuous Improvement
12 13 (17.33%) Customer Journey Map
12 13 (17.33%) Quantitative Research
13 12 (16.00%) Interaction Design
Programming Languages
1 1 (1.33%) Apex Code
1 1 (1.33%) JavaScript
1 1 (1.33%) Python
1 1 (1.33%) SQL
1 1 (1.33%) TypeScript
Qualifications
1 22 (29.33%) Security Cleared
2 13 (17.33%) SC Cleared
3 7 (9.33%) BPSS Clearance
4 5 (6.67%) DV Cleared
5 4 (5.33%) Degree
Quality Assurance & Compliance
1 24 (32.00%) Accessibility
2 12 (16.00%) WCAG
3 4 (5.33%) GDPR
4 2 (2.67%) Data Quality
4 2 (2.67%) PMO
4 2 (2.67%) QA
5 1 (1.33%) Actionable Recommendations
5 1 (1.33%) GxP
Systems Management
1 1 (1.33%) Single Sign-On
Vendors
1 5 (6.67%) Adobe
2 3 (4.00%) Microsoft
3 2 (2.67%) Google
3 2 (2.67%) Salesforce
4 1 (1.33%) Amplitude
4 1 (1.33%) BMC
4 1 (1.33%) Glassbox
4 1 (1.33%) HubSpot
4 1 (1.33%) OpenAI
4 1 (1.33%) Remedy
4 1 (1.33%) SAP
4 1 (1.33%) ServiceNow
4 1 (1.33%) WooCommerce
4 1 (1.33%) Zoho