Hybrid/Remote Journey Map Contract Job Trends

Journey Mapping
UK > Work from Home

The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Journey Map skills. It covers vacancies from the 6 months leading up to 21 September 2025, with comparisons to the same periods in the previous two years.

6 months to
21 Sep 2025
Same period 2024 Same period 2023
Rank 260 301 380
Rank change year-on-year +41 +79 +85
Contract jobs citing Journey Map 46 30 42
As % of all contract jobs with a WFH option 0.47% 0.24% 0.21%
As % of the Processes & Methodologies category 0.51% 0.27% 0.23%
Number of daily rates quoted 32 19 26
10th Percentile £355 £400 £404
25th Percentile £422 £438 £450
Median daily rate (50th Percentile) £525 £475 £542
Median % change year-on-year +10.53% -12.28% -5.83%
75th Percentile £591 £535 £598
90th Percentile £618 £563 £775
UK median daily rate £500 £506 £550
% change year-on-year -1.23% -7.95% -3.93%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £70.07
UK median hourly rate £31.49 - £70.07
% change year-on-year - - +41.56%

All Process and Methodology Skills
Work from Home

Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 8,952 11,138 18,164
As % of all contract jobs with a WFH option 92.25% 87.95% 89.42%
Number of daily rates quoted 5,951 7,115 12,806
10th Percentile £325 £325 £350
25th Percentile £413 £425 £432
Median daily rate (50th Percentile) £508 £525 £535
Median % change year-on-year -3.33% -1.87% -2.73%
75th Percentile £625 £638 £650
90th Percentile £738 £750 £748
UK median daily rate £500 £525 £540
% change year-on-year -4.76% -2.78% -1.82%
Number of hourly rates quoted 274 289 437
10th Percentile £12.62 £18.50 £17.75
25th Percentile £20.50 £30.44 £26.00
Median hourly rate £36.00 £43.00 £52.50
Median % change year-on-year -16.28% -18.10% +5.00%
75th Percentile £65.00 £67.50 £70.00
90th Percentile £68.00 £75.00 £81.90
UK median hourly rate £25.15 £43.00 £42.50
% change year-on-year -41.51% +1.18% +47.06%

Journey Map
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing Journey Map as a proportion of all IT jobs advertised.

Journey Map trend for jobs with Hybrid/Remote/WFH options

Journey Map
Daily Rate Trend for Jobs with Hybrid Work Options

Contractor daily rate distribution trend for jobs with remote work options citing Journey Map.

Contractor daily rate distribution trend for jobs with remote work options citing Journey Map

Journey Map
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with remote working options citing Journey Map over the 6 months to 21 September 2025.

Journey Map daily rate histogram for jobs with a WFH option

Journey Map
Hourly Rate Trend for Jobs with Hybrid Work Options

Contractor hourly rate distribution trend for jobs with remote work options citing Journey Map.

Contractor hourly rate distribution trend for jobs with remote work options citing Journey Map

Journey Map
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (4.35%) SharePoint
2 1 (2.17%) Confluence
Applications
1 2 (4.35%) Chatbot
2 1 (2.17%) Microsoft Excel
2 1 (2.17%) Microsoft PowerPoint
Business Applications
1 6 (13.04%) Oracle ERP
Cloud Services
1 9 (19.57%) Figma
2 8 (17.39%) Miro
3 4 (8.70%) Lucidchart
4 3 (6.52%) Azure
5 2 (4.35%) SaaS
6 1 (2.17%) Dialogflow
6 1 (2.17%) Microsoft 365
6 1 (2.17%) Twilio
6 1 (2.17%) WhatsApp
Communications & Networking
1 1 (2.17%) Network Security
1 1 (2.17%) SMS
Development Applications
1 1 (2.17%) JIRA
General
1 14 (30.43%) Public Sector
2 13 (28.26%) Social Skills
3 5 (10.87%) Finance
4 3 (6.52%) Banking
5 2 (4.35%) Analytical Skills
5 2 (4.35%) Games
6 1 (2.17%) Corporate Banking
6 1 (2.17%) Digital Health
6 1 (2.17%) Documentation Skills
6 1 (2.17%) Inclusion and Diversity
6 1 (2.17%) Influencing Skills
6 1 (2.17%) Investment Banking
6 1 (2.17%) Legal
6 1 (2.17%) Local Government
6 1 (2.17%) Marketing
6 1 (2.17%) Presentation Skills
6 1 (2.17%) Publishing
6 1 (2.17%) Retail
6 1 (2.17%) Retail Banking
Job Titles
1 25 (54.35%) Designer
2 17 (36.96%) Service Designer
3 10 (21.74%) Lead
4 7 (15.22%) Analyst
5 6 (13.04%) Business Analyst
6 4 (8.70%) Senior
7 3 (6.52%) Senior Designer
8 2 (4.35%) Banking Analyst
8 2 (4.35%) Interaction Designer
8 2 (4.35%) Product Designer
8 2 (4.35%) Product Manager
8 2 (4.35%) Senior Service Designer
8 2 (4.35%) Web Designer
9 1 (2.17%) Change Analyst
9 1 (2.17%) Data Analyst
9 1 (2.17%) Integration Manager
9 1 (2.17%) Lead Designer
9 1 (2.17%) Lead Service Designer
9 1 (2.17%) Security Analyst
9 1 (2.17%) Service Analyst
Libraries, Frameworks & Software Standards
1 3 (6.52%) CSS
1 3 (6.52%) HTML
2 2 (4.35%) Framer.js
3 1 (2.17%) JSON
3 1 (2.17%) React
3 1 (2.17%) Svelte
Miscellaneous
1 5 (10.87%) Product Ownership
2 4 (8.70%) Onboarding
3 2 (4.35%) Mobile App
4 1 (2.17%) AI Agents
4 1 (2.17%) IVR
4 1 (2.17%) Management Information System
4 1 (2.17%) NHS
4 1 (2.17%) Virtual Reality
Processes & Methodologies
1 25 (54.35%) Service Design
2 18 (39.13%) Agile
3 16 (34.78%) User Experience
4 14 (30.43%) Customer Journey Map
5 12 (26.09%) Workshop Facilitation
6 11 (23.91%) Roadmaps
6 11 (23.91%) Stakeholder Engagement
6 11 (23.91%) User-Centered Design (UCD)
7 10 (21.74%) Co-Creation
7 10 (21.74%) Continuous Improvement
7 10 (21.74%) UX Design
8 9 (19.57%) ERP
9 8 (17.39%) Business Analysis
9 8 (17.39%) Design Thinking
9 8 (17.39%) User Research
10 7 (15.22%) Service Management
10 7 (15.22%) Strategic Roadmap
11 6 (13.04%) Information Security
11 6 (13.04%) Performance Management
11 6 (13.04%) Stakeholder Management
Programming Languages
1 1 (2.17%) JavaScript
1 1 (2.17%) TypeScript
Qualifications
1 14 (30.43%) Security Cleared
2 13 (28.26%) SC Cleared
3 4 (8.70%) Degree
4 3 (6.52%) BPSS Clearance
5 1 (2.17%) CBAP
Quality Assurance & Compliance
1 14 (30.43%) Accessibility
2 2 (4.35%) Data Quality
2 2 (4.35%) GDPR
3 1 (2.17%) Actionable Recommendations
3 1 (2.17%) GRC
3 1 (2.17%) WCAG
Systems Management
1 1 (2.17%) Single Sign-On
Vendors
1 6 (13.04%) Oracle
2 5 (10.87%) Salesforce
3 2 (4.35%) Adobe
3 2 (4.35%) Mercator
4 1 (2.17%) Genesys
4 1 (2.17%) Google
4 1 (2.17%) HubSpot
4 1 (2.17%) Microsoft
4 1 (2.17%) Virgin Media
4 1 (2.17%) Zoho