Hybrid/Remote Journey Map Contract Job Trends

Journey Mapping
UK > Work from Home

The table below provides summary statistics and contractor rates for remote or hybrid contract work requiring Journey Map skills. It covers contract job vacancies from the 6 months leading up to 2 September 2026, with comparisons to the same periods in the previous two years.

6 months to
2 Sep 2026
Same period 2025 Same period 2024
Rank 306 275 308
Rank change year-on-year -31 +33 +81
Contract jobs citing Journey Map 68 39 31
As % of all contract jobs with remote/hybrid work options 0.51% 0.40% 0.24%
As % of the Processes & Methodologies category 0.56% 0.43% 0.28%
Number of daily rates quoted 49 22 20
10th Percentile £404 £355 £400
25th Percentile £425 £387 £444
Median daily rate (50th Percentile) £525 £461 £488
Median % change year-on-year +14.00% -5.53% -12.16%
75th Percentile £588 £538 £528
90th Percentile £628 £599 £557
UK median daily rate £525 £475 £500
% change year-on-year +10.53% -5.00% -9.09%
Number of hourly rates quoted 1 0 0
10th Percentile - - -
25th Percentile £97.25 - -
Median hourly rate £99.50 - -
75th Percentile £101.75 - -
90th Percentile - - -
UK median hourly rate £62.50 £31.49 -
% change year-on-year +98.48% - -

All Process & Methodology Skills
Work from Home

Journey Map falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies with remote or hybrid options requiring process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 12,089 8,967 11,199
As % of all contract jobs with a WFH option 90.18% 92.10% 87.40%
Number of daily rates quoted 7,565 5,981 7,352
10th Percentile £356 £325 £325
25th Percentile £425 £413 £420
Median daily rate (50th Percentile) £525 £505 £525
Median % change year-on-year +3.96% -3.81% -2.33%
75th Percentile £623 £625 £638
90th Percentile £713 £750 £750
UK median daily rate £525 £500 £525
% change year-on-year +5.00% -4.76% -3.54%
Number of hourly rates quoted 721 275 330
10th Percentile £16.33 £12.62 £17.46
25th Percentile £30.00 £19.07 £30.03
Median hourly rate £48.00 £35.00 £43.00
Median % change year-on-year +37.14% -18.60% -14.00%
75th Percentile £70.00 £65.00 £66.61
90th Percentile £85.00 £68.30 £75.00
UK median hourly rate £41.00 £25.15 £42.50
% change year-on-year +63.02% -40.82% +2.41%

Journey Map
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of contract IT job postings citing Journey Map and offering remote or hybrid work options relative to all contract IT jobs advertised.

Journey Map job vacancy trend for remote/hybrid jobs

Journey Map
Daily Rate Trend for Remote/Hybrid Jobs

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Journey Map.

Contractor daily rate distribution trend for jobs with remote/hybrid work options citing Journey Map

Journey Map
Daily Rate Histogram for Remote/Hybrid Jobs

Daily rate distribution for jobs with remote/hybrid work options citing Journey Map over the 6 months to 2 September 2026.

Journey Map daily rate histogram for jobs with remote/hybrid work options

Journey Map
Hourly Rate Trend for Remote/Hybrid Jobs

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Journey Map.

Contractor hourly rate distribution trend for jobs with remote/hybrid work options citing Journey Map

Journey Map
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 7 (10.29%) Confluence
2 3 (4.41%) SharePoint
3 1 (1.47%) WordPress
Applications
1 1 (1.47%) Adobe XD
1 1 (1.47%) Sketch
1 1 (1.47%) Trello
Business Applications
1 1 (1.47%) Remedy ITSM
1 1 (1.47%) Shopify
Cloud Services
1 15 (22.06%) Figma
2 7 (10.29%) Miro
3 6 (8.82%) Pendo
4 3 (4.41%) Adobe Analytics
4 3 (4.41%) Azure
4 3 (4.41%) Azure DevOps
4 3 (4.41%) Lucidchart
5 2 (2.94%) GitHub
5 2 (2.94%) Microsoft 365
5 2 (2.94%) Power Platform
6 1 (1.47%) AWS
6 1 (1.47%) Google Ads
6 1 (1.47%) Google Tag Manager
6 1 (1.47%) SaaS
6 1 (1.47%) Salesforce Sales Cloud
6 1 (1.47%) Salesforce Service Cloud
6 1 (1.47%) Twilio
6 1 (1.47%) WhatsApp
Communications & Networking
1 2 (2.94%) Broadband
Database & Business Intelligence
1 1 (1.47%) Power BI
Development Applications
1 12 (17.65%) JIRA
2 2 (2.94%) Balsamiq
General
1 37 (54.41%) Public Sector
2 34 (50.00%) Social Skills
3 8 (11.76%) Analytical Skills
4 7 (10.29%) Finance
5 5 (7.35%) Local Government
6 4 (5.88%) Influencing Skills
6 4 (5.88%) Military
7 3 (4.41%) Documentation Skills
8 2 (2.94%) Banking
8 2 (2.94%) Games
8 2 (2.94%) Inclusion and Diversity
8 2 (2.94%) Marketing
8 2 (2.94%) Retail Banking
9 1 (1.47%) Aerospace
9 1 (1.47%) Financial Institution
9 1 (1.47%) Presentation Skills
9 1 (1.47%) Publishing
9 1 (1.47%) Telecoms
Job Titles
1 33 (48.53%) Designer
2 29 (42.65%) Service Designer
3 17 (25.00%) User Researcher
4 9 (13.24%) Analyst
4 9 (13.24%) Senior
5 8 (11.76%) Business Analyst
6 5 (7.35%) Lead
7 4 (5.88%) Senior Designer
7 4 (5.88%) Technical Analyst
7 4 (5.88%) Technical Business Analyst
8 3 (4.41%) Digital User Researcher
8 3 (4.41%) Senior Analyst
8 3 (4.41%) Senior Business Analyst
9 2 (2.94%) Customer Analyst
9 2 (2.94%) Product Designer
9 2 (2.94%) Senior Product Designer
9 2 (2.94%) Senior Service Designer
9 2 (2.94%) Senior Technical Analyst
9 2 (2.94%) Senior Technical Business Analyst
9 2 (2.94%) Senior User Researcher
Libraries, Frameworks & Software Standards
1 2 (2.94%) OpenAPI
1 2 (2.94%) Swagger
2 1 (1.47%) AngularJS
2 1 (1.47%) Django
2 1 (1.47%) Lightning Web Components
2 1 (1.47%) Middleware
2 1 (1.47%) OAuth
2 1 (1.47%) React
2 1 (1.47%) REST
2 1 (1.47%) SOAP
Miscellaneous
1 10 (14.71%) Product Ownership
2 7 (10.29%) Onboarding
3 3 (4.41%) Mobile App
4 2 (2.94%) AI Agents
4 2 (2.94%) NHS
4 2 (2.94%) Operational Technology
4 2 (2.94%) Social Media
5 1 (1.47%) Analytical Mindset
5 1 (1.47%) CMDB
5 1 (1.47%) Greenfield Project
Processes & Methodologies
1 45 (66.18%) Agile
1 45 (66.18%) Service Design
2 41 (60.29%) Stakeholder Management
2 41 (60.29%) User Research
2 41 (60.29%) Workshop Facilitation
3 32 (47.06%) User-Centered Design (UCD)
4 21 (30.88%) User Experience
5 20 (29.41%) Digital Transformation Programme
6 19 (27.94%) Qualitative Research
7 14 (20.59%) Stakeholder Engagement
7 14 (20.59%) Wireframes
8 13 (19.12%) AI
8 13 (19.12%) Continuous Improvement
8 13 (19.12%) Inclusive Design
8 13 (19.12%) Usability Testing
9 12 (17.65%) Actionable Insight
9 12 (17.65%) User Stories
10 11 (16.18%) Analytics
10 11 (16.18%) Customer Journey Map
10 11 (16.18%) Interaction Design
Programming Languages
1 1 (1.47%) Apex Code
1 1 (1.47%) JavaScript
1 1 (1.47%) Python
1 1 (1.47%) SQL
1 1 (1.47%) TypeScript
Qualifications
1 16 (23.53%) Security Cleared
2 10 (14.71%) SC Cleared
3 7 (10.29%) BPSS Clearance
4 5 (7.35%) DV Cleared
5 1 (1.47%) Degree
Quality Assurance & Compliance
1 20 (29.41%) Accessibility
2 10 (14.71%) WCAG
3 2 (2.94%) PMO
3 2 (2.94%) QA
4 1 (1.47%) Data Quality
4 1 (1.47%) GDPR
4 1 (1.47%) SLA
Systems Management
1 1 (1.47%) Single Sign-On
Vendors
1 4 (5.88%) Adobe
2 3 (4.41%) Microsoft
3 2 (2.94%) Salesforce
3 2 (2.94%) ServiceNow
4 1 (1.47%) BMC
4 1 (1.47%) Glassbox
4 1 (1.47%) Google
4 1 (1.47%) HubSpot
4 1 (1.47%) OpenAI
4 1 (1.47%) PTC
4 1 (1.47%) Remedy
4 1 (1.47%) SAP
4 1 (1.47%) WooCommerce
4 1 (1.47%) Zoho