Problem Management Contracts with Work from Home Options

Problem Management
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 206 270 325
Rank change year-on-year +64 +55 -33
Contract jobs citing Problem Management 145 202 337
As % of all contract jobs with a WFH option 0.98% 0.82% 0.77%
As % of the Processes & Methodologies category 1.12% 0.92% 0.84%
Number of daily rates quoted 94 127 255
10th Percentile £340 £350 £313
25th Percentile £425 £400 £400
Median daily rate (50th Percentile) £465 £475 £475
Median % change year-on-year -2.11% - +15.15%
75th Percentile £500 £575 £575
90th Percentile £546 £725 £688
UK median daily rate £465 £500 £495
% change year-on-year -7.01% +1.01% +22.22%
Number of hourly rates quoted 4 2 8
10th Percentile £25.95 £25.88 £18.70
25th Percentile £26.63 £30.94 £24.44
Median hourly rate £49.00 £41.25 £29.75
Median % change year-on-year +18.79% +38.66% +54.55%
75th Percentile £74.00 £50.94 £33.63
90th Percentile - £55.63 £39.40
UK median hourly rate £22.50 £13.66 £14.50
% change year-on-year +64.71% -5.79% -31.12%

All Process and Methodology Skills
Work from Home

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 13,003 22,075 40,116
As % of all contract jobs with a WFH option 87.92% 89.68% 91.10%
Number of daily rates quoted 8,720 15,632 29,130
10th Percentile £325 £363 £361
25th Percentile £425 £450 £432
Median daily rate (50th Percentile) £525 £543 £525
Median % change year-on-year -3.31% +3.43% +7.69%
75th Percentile £638 £650 £631
90th Percentile £750 £750 £725
UK median daily rate £525 £550 £530
% change year-on-year -4.55% +3.77% +8.16%
Number of hourly rates quoted 566 503 534
10th Percentile £14.94 £18.63 £14.08
25th Percentile £24.44 £26.68 £20.43
Median hourly rate £43.00 £52.50 £38.83
Median % change year-on-year -18.10% +35.21% +61.78%
75th Percentile £60.00 £68.75 £57.50
90th Percentile £75.00 £80.00 £71.75
UK median hourly rate £36.05 £35.65 £25.68
% change year-on-year +1.11% +38.82% +5.90%

Problem Management
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Problem Management as a proportion of all IT jobs advertised.

Problem Management trend for jobs with a WFH option

Problem Management
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Problem Management.

Problem Management daily rate for jobs with a WFH option

Problem Management
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Problem Management over the 6 months to 17 May 2024.

Problem Management daily rate histogram for jobs with a WFH option

Problem Management
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Problem Management.

Problem Management hourly rate for jobs with a WFH option

Problem Management
Hourly Rate Histogram for Jobs with a WFH Option

Hourly rate distribution for jobs with a work from home option citing Problem Management over the 6 months to 17 May 2024.

Problem Management hourly rate histogram for jobs with a WFH option

Problem Management
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (15.17%) Microsoft Exchange
2 19 (13.10%) Confluence
3 10 (6.90%) NetWeaver
4 5 (3.45%) SharePoint
5 4 (2.76%) IBM HTTP Server
5 4 (2.76%) WebSphere
5 4 (2.76%) WebSphere Application Server
5 4 (2.76%) WebSphere Portal
6 3 (2.07%) Appian
Applications
1 5 (3.45%) Microsoft Office
2 1 (0.69%) Chatbot
2 1 (0.69%) Microsoft Excel
2 1 (0.69%) Microsoft Project
Business Applications
1 10 (6.90%) SAP IBP
2 1 (0.69%) Remedy ITSM
Cloud Services
1 21 (14.48%) Azure
2 12 (8.28%) GitHub
3 9 (6.21%) Microsoft 365
4 6 (4.14%) Azure DevOps
4 6 (4.14%) Power Platform
5 5 (3.45%) OneDrive
6 3 (2.07%) AWS
7 2 (1.38%) Azure Data Factory
7 2 (1.38%) Azure Functions
7 2 (1.38%) Azure Logic Apps
7 2 (1.38%) Azure Service Bus
7 2 (1.38%) Entra ID
7 2 (1.38%) Oracle Service Cloud
7 2 (1.38%) PowerApps
7 2 (1.38%) Serverless
8 1 (0.69%) Azure Monitor
8 1 (0.69%) Azure Sentinel
8 1 (0.69%) GCP
8 1 (0.69%) IaaS
8 1 (0.69%) SaaS
Communications & Networking
1 7 (4.83%) Firewall
2 6 (4.14%) DHCP
2 6 (4.14%) DNS
3 5 (3.45%) HTTP
4 4 (2.76%) Wireless
5 3 (2.07%) LAN
6 2 (1.38%) Intrusion Detection
6 2 (1.38%) RTP
7 1 (0.69%) BGP
7 1 (0.69%) Cisco ASA
7 1 (0.69%) IPsec
7 1 (0.69%) MGCP
7 1 (0.69%) MPLS
7 1 (0.69%) NAS
7 1 (0.69%) Network Security
7 1 (0.69%) OSPF
7 1 (0.69%) SCCP
7 1 (0.69%) VoIP
7 1 (0.69%) WAN
7 1 (0.69%) Wi-Fi
Database & Business Intelligence
1 10 (6.90%) SAP BW
1 10 (6.90%) SAP HANA
1 10 (6.90%) SQL Server
2 4 (2.76%) MongoDB
2 4 (2.76%) PostgreSQL
2 4 (2.76%) Power BI
3 2 (1.38%) Azure SQL Database
3 2 (1.38%) Data Mining
4 1 (0.69%) Amazon RDS
Development Applications
1 26 (17.93%) JIRA
2 12 (8.28%) Jenkins
3 4 (2.76%) IBM UrbanCode
General
1 35 (24.14%) Social Skills
2 24 (16.55%) Public Sector
3 23 (15.86%) Analytical Skills
4 21 (14.48%) Finance
5 17 (11.72%) Banking
6 7 (4.83%) Telecoms
7 4 (2.76%) Influencing Skills
8 2 (1.38%) French Language
8 2 (1.38%) Inclusion and Diversity
8 2 (1.38%) Manufacturing
8 2 (1.38%) Marketing
9 1 (0.69%) Advertising
9 1 (0.69%) Arabic Language
9 1 (0.69%) Back Office
9 1 (0.69%) Electronics
9 1 (0.69%) German Language
9 1 (0.69%) Legal
9 1 (0.69%) Military
9 1 (0.69%) Organisational Skills
9 1 (0.69%) Spanish Language
Job Titles
1 26 (17.93%) Senior
2 16 (11.03%) Administrator
3 14 (9.66%) Analyst
3 14 (9.66%) Consultant
4 12 (8.28%) Problem Manager
5 10 (6.90%) SAP Basis Consultant
5 10 (6.90%) SAP Consultant
6 9 (6.21%) DBA
6 9 (6.21%) Senior Analyst
6 9 (6.21%) SQL DBA
6 9 (6.21%) Storage Manager
7 7 (4.83%) Exchange Engineer
8 6 (4.14%) Developer
8 6 (4.14%) Incident Manager
9 5 (3.45%) Capacity and Availability Manager
9 5 (3.45%) Capacity Manager
9 5 (3.45%) Infrastructure Engineer
9 5 (3.45%) Lead
9 5 (3.45%) Major Incident Manager
9 5 (3.45%) Microsoft 365 Engineer
Libraries, Frameworks & Software Standards
1 12 (8.28%) YAML
2 10 (6.90%) SAP Basis
2 10 (6.90%) SAP Fiori
3 4 (2.76%) J2EE
3 4 (2.76%) Middleware
3 4 (2.76%) REST
4 3 (2.07%) SOAP
5 2 (1.38%) .NET
5 2 (1.38%) Web Services
5 2 (1.38%) XML
6 1 (0.69%) Ajax
6 1 (0.69%) CSS
6 1 (0.69%) HTML
6 1 (0.69%) JSON
6 1 (0.69%) React Native
6 1 (0.69%) XMPP
Miscellaneous
1 12 (8.28%) Data Centre
2 11 (7.59%) Management Information System
3 8 (5.52%) Onboarding
4 7 (4.83%) PKI
5 5 (3.45%) Clustering
6 4 (2.76%) CMDB
6 4 (2.76%) Virtual Team
7 3 (2.07%) Analytical Mindset
7 3 (2.07%) Security Operations Centre
8 2 (1.38%) Product Ownership
8 2 (1.38%) Self-Motivation
8 2 (1.38%) Video Conferencing
9 1 (0.69%) Operational Technology
9 1 (0.69%) Renewable Energy
Operating Systems
1 33 (22.76%) Linux
2 21 (14.48%) Windows
3 14 (9.66%) Unix
3 14 (9.66%) zOS
4 11 (7.59%) Windows Server
5 3 (2.07%) Windows 10
6 2 (1.38%) Windows Server 2016
7 1 (0.69%) Android
7 1 (0.69%) Apple iOS
7 1 (0.69%) CentOS
7 1 (0.69%) Windows Server 2012
7 1 (0.69%) Windows Server 2019
Processes & Methodologies
1 67 (46.21%) ITIL
2 39 (26.90%) Service Management
3 38 (26.21%) Incident Management
4 36 (24.83%) Agile
5 33 (22.76%) Change Management
6 30 (20.69%) Problem-Solving
7 18 (12.41%) ITSM
7 18 (12.41%) Mentoring
8 15 (10.34%) Disaster Recovery
8 15 (10.34%) Stakeholder Management
9 14 (9.66%) Project Management
9 14 (9.66%) Storage Management
10 13 (8.97%) High Availability
10 13 (8.97%) Incident Response
11 12 (8.28%) Root Cause Analysis
12 11 (7.59%) Continuous Improvement
12 11 (7.59%) DevOps
13 10 (6.90%) Data Analysis
13 10 (6.90%) SAP Security
13 10 (6.90%) Time Management
Programming Languages
1 26 (17.93%) PowerShell
2 14 (9.66%) JCL
3 12 (8.28%) Python
3 12 (8.28%) REXX
4 10 (6.90%) SQL
5 5 (3.45%) T-SQL
6 3 (2.07%) JavaScript
7 2 (1.38%) C#
7 2 (1.38%) Java
Qualifications
1 44 (30.34%) Security Cleared
2 41 (28.28%) SC Cleared
3 20 (13.79%) Degree
4 8 (5.52%) SAP Certification
5 7 (4.83%) DV Cleared
6 6 (4.14%) ITIL Certification
7 5 (3.45%) ITIL Foundation Certificate
7 5 (3.45%) MCSE
7 5 (3.45%) Microsoft Certification
8 2 (1.38%) BPSS Clearance
8 2 (1.38%) Cisco Certification
8 2 (1.38%) Computer Science Degree
8 2 (1.38%) HNC
8 2 (1.38%) HND
9 1 (0.69%) APMP
9 1 (0.69%) CCNA
9 1 (0.69%) CCNP
9 1 (0.69%) CISSP
9 1 (0.69%) ISEB
9 1 (0.69%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 10 (6.90%) SLA
2 2 (1.38%) QA
3 1 (0.69%) Cyber Essentials
3 1 (0.69%) Disclosure Scotland
3 1 (0.69%) IASME
3 1 (0.69%) ISO/IEC 27001
System Software
1 18 (12.41%) Active Directory
2 14 (9.66%) NFS
2 14 (9.66%) Time Sharing Option
3 1 (0.69%) Firmware
3 1 (0.69%) Hyper-V
Systems Management
1 13 (8.97%) Ansible
1 13 (8.97%) Tivoli Storage Manager
2 8 (5.52%) Control-M
3 5 (3.45%) Active Directory Federation Services
4 4 (2.76%) SCCM
5 2 (1.38%) Microsoft Intune
5 2 (1.38%) Terraform
6 1 (0.69%) QRadar
6 1 (0.69%) WSUS
Vendors
1 27 (18.62%) ServiceNow
2 25 (17.24%) Microsoft
3 18 (12.41%) IBM
4 14 (9.66%) Broadcom
4 14 (9.66%) Brocade
4 14 (9.66%) CA
4 14 (9.66%) Dell
5 11 (7.59%) SAP
6 9 (6.21%) Atlassian
7 6 (4.14%) Cisco
8 4 (2.76%) BT
8 4 (2.76%) Qualys
8 4 (2.76%) VMware
9 3 (2.07%) Salesforce
10 2 (1.38%) Citrix
10 2 (1.38%) HP
10 2 (1.38%) Ivanti
10 2 (1.38%) Snow
11 1 (0.69%) CyberArk
11 1 (0.69%) Meraki