Service Manager Contracts with Work from Home Options

Services Manager
UK > Work from Home

The median Services Manager daily rate in Work from Home is £500 according to job vacancies posted during the 6 months to 18 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
18 May 2024
Same period 2023 Same period 2022
Rank 234 269 287
Rank change year-on-year +35 +18 +38
Contract jobs requiring a Service Manager 112 192 376
As % of all contract jobs with a WFH option 0.76% 0.78% 0.85%
As % of the Job Titles category 0.81% 0.82% 0.89%
Number of daily rates quoted 77 133 303
10th Percentile £375 £350 £375
25th Percentile £425 £400 £425
Median daily rate (50th Percentile) £500 £500 £500
Median % change year-on-year - - +5.26%
75th Percentile £575 £570 £588
90th Percentile £600 £670 £649
UK median daily rate £500 £500 £500
% change year-on-year - - +8.70%
Number of hourly rates quoted 2 1 3
10th Percentile - - £17.88
25th Percentile £70.97 £56.25 £18.45
Median hourly rate £71.93 £57.50 £20.82
Median % change year-on-year +25.10% +176.24% -34.55%
75th Percentile £72.90 £58.75 £26.24
90th Percentile - - £28.64
UK median hourly rate £30.00 £12.95 £29.50
% change year-on-year +131.66% -56.10% -4.84%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 13,806 23,471 42,177
% of contract IT jobs with a recognized job title 93.52% 95.27% 95.69%
Number of daily rates quoted 9,297 16,589 30,510
10th Percentile £325 £363 £356
25th Percentile £425 £448 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +9.38%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £725
UK median daily rate £525 £544 £525
% change year-on-year -3.40% +3.52% +9.38%
Number of hourly rates quoted 559 538 592
10th Percentile £14.27 £17.44 £13.50
25th Percentile £22.61 £25.71 £19.33
Median hourly rate £44.00 £52.50 £35.00
Median % change year-on-year -16.19% +50.00% +45.83%
75th Percentile £64.14 £67.50 £57.50
90th Percentile £75.25 £79.43 £68.70
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Service Manager
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Service Manager in the job title as a proportion of all IT jobs advertised.

Service Manager trend for jobs with a WFH option

Service Manager
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Service Manager.

Service Manager daily rate for jobs with a WFH option

Service Manager
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Service Manager over the 6 months to 18 May 2024.

Service Manager daily rate histogram for jobs with a WFH option

Service Manager
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Service Manager.

Service Manager hourly rate for jobs with a WFH option

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 18 May 2024, Service Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Service Manager in the job title.

1 59 (52.68%) Service Management
2 57 (50.89%) ITIL
3 37 (33.04%) Service Delivery
4 36 (32.14%) Security Cleared
5 33 (29.46%) SC Cleared
5 33 (29.46%) Service Design
6 29 (25.89%) Social Skills
7 24 (21.43%) Public Sector
8 19 (16.96%) ITSM
9 17 (15.18%) Finance
9 17 (15.18%) Agile
10 16 (14.29%) Continuous Improvement
11 15 (13.39%) Stakeholder Management
12 13 (11.61%) Problem-Solving
13 11 (9.82%) Project Management
14 10 (8.93%) Remedy
14 10 (8.93%) SLA
14 10 (8.93%) Incident Management
14 10 (8.93%) Remedy ITSM
14 10 (8.93%) Acceptance Criteria
14 10 (8.93%) Analytical Skills
15 9 (8.04%) ISO/IEC 20000
15 9 (8.04%) Microsoft
15 9 (8.04%) Business Intelligence
15 9 (8.04%) Salesforce
15 9 (8.04%) Change Management
16 8 (7.14%) Risk Management
16 8 (7.14%) ServiceNow
16 8 (7.14%) Power Platform
16 8 (7.14%) Power BI

Service Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (3.57%) Confluence
2 2 (1.79%) Adobe Experience Manager
2 2 (1.79%) ArcGIS
2 2 (1.79%) SharePoint
Applications
1 6 (5.36%) Microsoft PowerPoint
2 4 (3.57%) Microsoft Excel
3 2 (1.79%) Spreadsheet
Business Applications
1 10 (8.93%) Remedy ITSM
2 2 (1.79%) Shopify
3 1 (0.89%) SAP S/4HANA
Cloud Services
1 8 (7.14%) Power Platform
2 7 (6.25%) Salesforce Service Cloud
3 4 (3.57%) SaaS
4 3 (2.68%) Azure
5 2 (1.79%) AWS
5 2 (1.79%) BigCommerce
5 2 (1.79%) Google Workspace
5 2 (1.79%) WhatsApp
6 1 (0.89%) IaaS
6 1 (0.89%) Microsoft 365
6 1 (0.89%) PaaS
Communications & Networking
1 3 (2.68%) Firewall
1 3 (2.68%) VPN
2 1 (0.89%) Intrusion Detection
Database & Business Intelligence
1 8 (7.14%) Power BI
2 3 (2.68%) Geospatial Data
3 2 (1.79%) GIS
3 2 (1.79%) MySQL
Development Applications
1 4 (3.57%) JIRA
2 2 (1.79%) Maven
3 1 (0.89%) Git
General
1 29 (25.89%) Social Skills
2 24 (21.43%) Public Sector
3 17 (15.18%) Finance
4 10 (8.93%) Analytical Skills
5 5 (4.46%) Influencing Skills
5 5 (4.46%) Local Government
5 5 (4.46%) Presentation Skills
6 4 (3.57%) Police
7 3 (2.68%) Publishing
7 3 (2.68%) Retail
8 2 (1.79%) German Language
8 2 (1.79%) Marketing
8 2 (1.79%) Organisational Skills
9 1 (0.89%) Automotive
9 1 (0.89%) Dutch Language
9 1 (0.89%) French Language
9 1 (0.89%) Pharmaceutical
9 1 (0.89%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (4.46%) CSS
2 3 (2.68%) AngularJS
2 3 (2.68%) HTML
3 2 (1.79%) J2EE
3 2 (1.79%) jQuery
3 2 (1.79%) REST
3 2 (1.79%) Sass
3 2 (1.79%) Spring
3 2 (1.79%) Spring MVC
3 2 (1.79%) Twitter Bootstrap
3 2 (1.79%) VML
3 2 (1.79%) Web Services
3 2 (1.79%) XML
4 1 (0.89%) CSS3
4 1 (0.89%) HTML5
4 1 (0.89%) React
4 1 (0.89%) Vue
Miscellaneous
1 7 (6.25%) CMDB
1 7 (6.25%) Management Information System
1 7 (6.25%) Onboarding
2 3 (2.68%) Virtual Team
3 2 (1.79%) Algorithms
3 2 (1.79%) Greenfield Project
3 2 (1.79%) PMI
3 2 (1.79%) Self-Motivation
4 1 (0.89%) Data Centre
4 1 (0.89%) Data Protection Act
Operating Systems
1 4 (3.57%) Unix
1 4 (3.57%) Windows
2 2 (1.79%) Linux
Processes & Methodologies
1 59 (52.68%) Service Management
2 57 (50.89%) ITIL
3 37 (33.04%) Service Delivery
4 33 (29.46%) Service Design
5 19 (16.96%) ITSM
6 17 (15.18%) Agile
7 16 (14.29%) Continuous Improvement
8 15 (13.39%) Stakeholder Management
9 13 (11.61%) Problem-Solving
10 11 (9.82%) Project Management
11 10 (8.93%) Acceptance Criteria
11 10 (8.93%) Incident Management
12 9 (8.04%) Business Intelligence
12 9 (8.04%) Change Management
13 8 (7.14%) Risk Management
14 7 (6.25%) Business Continuity
15 6 (5.36%) Configuration Management
15 6 (5.36%) Decision-Making
15 6 (5.36%) Migration
15 6 (5.36%) Process Improvement
Programming Languages
1 5 (4.46%) JavaScript
2 2 (1.79%) Java
2 2 (1.79%) SQL
Qualifications
1 36 (32.14%) Security Cleared
2 33 (29.46%) SC Cleared
3 7 (6.25%) BPSS Clearance
4 4 (3.57%) DV Cleared
5 3 (2.68%) ITIL Certification
6 2 (1.79%) ISEB
6 2 (1.79%) PMI Certification
6 2 (1.79%) PMP
6 2 (1.79%) PRINCE2 Practitioner
7 1 (0.89%) Computer Science Degree
7 1 (0.89%) Degree
Quality Assurance & Compliance
1 10 (8.93%) SLA
2 9 (8.04%) ISO/IEC 20000
3 3 (2.68%) Accessibility
4 2 (1.79%) COBIT
4 2 (1.79%) Data Quality
4 2 (1.79%) QA
5 1 (0.89%) ISO/IEC 27001
5 1 (0.89%) NIST
5 1 (0.89%) PMO
Vendors
1 10 (8.93%) Remedy
2 9 (8.04%) Microsoft
2 9 (8.04%) Salesforce
3 8 (7.14%) ServiceNow
4 6 (5.36%) SAP
5 4 (3.57%) Google
6 3 (2.68%) Darktrace
7 2 (1.79%) Adobe
7 2 (1.79%) Cloudera
7 2 (1.79%) Dell
7 2 (1.79%) Intel
7 2 (1.79%) Sitecore
8 1 (0.89%) Cadence
8 1 (0.89%) Snow