ServiceNow Contracts with Work from Home Options

ServiceNow
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 17 May 2024 with a comparison to the same period in the previous 2 years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 74 104 153
Rank change year-on-year +30 +49 -2
Contract jobs citing ServiceNow 406 563 780
As % of all contract jobs with a WFH option 2.75% 2.29% 1.77%
As % of the Vendors category 6.47% 5.30% 4.50%
Number of daily rates quoted 240 408 534
10th Percentile £280 £240 £289
25th Percentile £450 £413 £413
Median daily rate (50th Percentile) £525 £525 £525
Median % change year-on-year - - +10.53%
75th Percentile £600 £623 £618
90th Percentile £670 £731 £688
UK median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 11 5 10
10th Percentile - £15.77 £14.25
25th Percentile £15.50 £16.19 £16.56
Median hourly rate £16.00 £25.00 £28.75
Median % change year-on-year -36.00% -13.04% -31.14%
75th Percentile £23.48 £39.60 £51.38
90th Percentile £30.25 - £75.25
UK median hourly rate £16.30 £18.42 £15.50
% change year-on-year -11.51% +18.84% +3.33%

All Vendors
Work from Home

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for knowledge or experience of vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 6,276 10,627 17,335
As % of all contract jobs with a WFH option 42.43% 43.17% 39.37%
Number of daily rates quoted 3,941 7,161 11,807
10th Percentile £325 £330 £344
25th Percentile £425 £425 £425
Median daily rate (50th Percentile) £525 £525 £525
Median % change year-on-year - - +10.53%
75th Percentile £625 £650 £625
90th Percentile £725 £745 £715
UK median daily rate £515 £525 £525
% change year-on-year -1.90% - +10.53%
Number of hourly rates quoted 204 241 256
10th Percentile £13.31 £17.50 £14.43
25th Percentile £16.50 £25.71 £19.73
Median hourly rate £28.50 £52.50 £40.00
Median % change year-on-year -45.71% +31.25% +48.15%
75th Percentile £53.19 £67.50 £56.53
90th Percentile £70.00 £80.25 £73.13
UK median hourly rate £21.50 £40.59 £21.50
% change year-on-year -47.03% +88.79% -2.27%

ServiceNow
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ServiceNow as a proportion of all IT jobs advertised.

ServiceNow trend for jobs with a WFH option

ServiceNow
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow daily rate for jobs with a WFH option

ServiceNow
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing ServiceNow over the 6 months to 17 May 2024.

ServiceNow daily rate histogram for jobs with a WFH option

ServiceNow
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow hourly rate for jobs with a WFH option

ServiceNow
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (5.17%) Confluence
2 4 (0.99%) Oracle Self-Service HR
3 3 (0.74%) Appian
3 3 (0.74%) CMS
4 2 (0.49%) Microsoft Exchange
4 2 (0.49%) Oracle Workflow
Applications
1 21 (5.17%) MS Visio
2 12 (2.96%) Microsoft Excel
3 10 (2.46%) Microsoft Office
4 2 (0.49%) Microsoft PowerPoint
4 2 (0.49%) Microsoft Project
4 2 (0.49%) Spreadsheet
5 1 (0.25%) Chatbot
Business Applications
1 7 (1.72%) SAP S/4HANA
2 4 (0.99%) Remedy ITSM
3 3 (0.74%) NetSuite
4 1 (0.25%) NEC Housing
Cloud Services
1 47 (11.58%) Azure
2 37 (9.11%) AWS
3 25 (6.16%) Microsoft 365
4 24 (5.91%) GCP
5 17 (4.19%) GitHub
6 13 (3.20%) SaaS
7 9 (2.22%) Cloud Computing
7 9 (2.22%) Power Platform
7 9 (2.22%) SuccessFactors
8 8 (1.97%) Azure DevOps
9 7 (1.72%) IaaS
9 7 (1.72%) PaaS
10 6 (1.48%) Entra ID
10 6 (1.48%) Nutanix
10 6 (1.48%) Rubrik
11 5 (1.23%) WhatsApp
12 3 (0.74%) Dynamics 365
13 2 (0.49%) Azure Sentinel
13 2 (0.49%) Contentful
13 2 (0.49%) Oracle Service Cloud
Communications & Networking
1 11 (2.71%) DNS
2 10 (2.46%) DHCP
3 8 (1.97%) Firewall
4 7 (1.72%) TCP/IP
5 6 (1.48%) Kerberos
5 6 (1.48%) NAS
5 6 (1.48%) SAN
5 6 (1.48%) VLAN
6 4 (0.99%) SSH
7 3 (0.74%) LAN
8 2 (0.49%) Cisco IOS
8 2 (0.49%) SSL
9 1 (0.25%) Broadband
9 1 (0.25%) HTTP
9 1 (0.25%) Internet
9 1 (0.25%) VoIP
Database & Business Intelligence
1 28 (6.90%) SQL Server
2 22 (5.42%) MySQL
3 16 (3.94%) Oracle Reports
4 9 (2.22%) Power BI
5 4 (0.99%) PostgreSQL
6 3 (0.74%) Relational Database
7 2 (0.49%) Amazon RDS
7 2 (0.49%) Data Mining
7 2 (0.49%) Oracle Database
7 2 (0.49%) Power Query
7 2 (0.49%) PowerPivot
8 1 (0.25%) Data Lake
Development Applications
1 34 (8.37%) JIRA
2 8 (1.97%) Git
2 8 (1.97%) Jenkins
3 6 (1.48%) TeamCity
4 2 (0.49%) GitLab
5 1 (0.25%) Bitbucket
5 1 (0.25%) Cucumber
5 1 (0.25%) Postman
5 1 (0.25%) Selenium
5 1 (0.25%) SoapUI
General
1 117 (28.82%) Finance
2 92 (22.66%) Social Skills
3 47 (11.58%) Banking
4 45 (11.08%) Public Sector
5 20 (4.93%) Analytical Skills
6 12 (2.96%) Organisational Skills
7 10 (2.46%) Telecoms
8 9 (2.22%) Financial Institution
8 9 (2.22%) Presentation Skills
9 8 (1.97%) Documentation Skills
10 6 (1.48%) Inclusion and Diversity
10 6 (1.48%) Pharmaceutical
11 5 (1.23%) Influencing Skills
12 3 (0.74%) French Language
12 3 (0.74%) German Language
12 3 (0.74%) Marketing
12 3 (0.74%) Retail
12 3 (0.74%) Spanish Language
13 2 (0.49%) Front Office
13 2 (0.49%) Law
Job Titles
1 72 (17.73%) Developer
2 58 (14.29%) Analyst
2 58 (14.29%) Consultant
3 56 (13.79%) ServiceNow Developer
4 51 (12.56%) Architect
5 36 (8.87%) ServiceNow Manager
6 29 (7.14%) ServiceNow Architect
7 28 (6.90%) Project Manager
7 28 (6.90%) ServiceNow Consultant
8 22 (5.42%) Service Analyst
9 21 (5.17%) ServiceNow Project Manager
10 20 (4.93%) Senior
11 19 (4.68%) Service Desk Analyst
12 18 (4.43%) Business Analyst
13 17 (4.19%) Solutions Architect
14 14 (3.45%) Lead
15 13 (3.20%) Management Consultant
15 13 (3.20%) Platform Engineer
16 11 (2.71%) Senior Developer
17 10 (2.46%) ITSM Developer
Libraries, Frameworks & Software Standards
1 49 (12.07%) Web Services
2 42 (10.34%) SailPoint
3 31 (7.64%) LDAP
4 29 (7.14%) HTML
5 24 (5.91%) SOAP
5 24 (5.91%) XML
6 17 (4.19%) JSP
6 17 (4.19%) Servlets
6 17 (4.19%) SPML
7 15 (3.69%) JDBC
8 14 (3.45%) REST
9 10 (2.46%) CSS
10 7 (1.72%) AngularJS
11 4 (0.99%) Ajax
11 4 (0.99%) JSON
11 4 (0.99%) OpenID
11 4 (0.99%) SAML
12 2 (0.49%) ActiveMQ
12 2 (0.49%) Kafka
13 1 (0.25%) Node.js
Miscellaneous
1 29 (7.14%) Onboarding
2 22 (5.42%) CMDB
3 17 (4.19%) Management Information System
4 12 (2.96%) Clustering
5 6 (1.48%) Data Centre
5 6 (1.48%) Replication
6 5 (1.23%) Video Conferencing
7 4 (0.99%) Cloud Native
7 4 (0.99%) Foreign Exchange (FX)
7 4 (0.99%) Greenfield Project
7 4 (0.99%) Operational Technology
7 4 (0.99%) Self-Motivation
8 3 (0.74%) Analytical Mindset
8 3 (0.74%) Legacy Applications
8 3 (0.74%) Product Ownership
9 2 (0.49%) Cyber Threat
9 2 (0.49%) Data Protection Act
9 2 (0.49%) Marketing Technology
10 1 (0.25%) iPhone
10 1 (0.25%) Life Science
Operating Systems
1 52 (12.81%) Windows
2 21 (5.17%) Windows Server
3 17 (4.19%) Windows 10
4 16 (3.94%) Linux
5 8 (1.97%) Red Hat Enterprise Linux
6 6 (1.48%) Oracle Linux
6 6 (1.48%) Solaris
7 5 (1.23%) Mac OS
8 2 (0.49%) Windows Server 2016
9 1 (0.25%) Android
9 1 (0.25%) Apple iOS
9 1 (0.25%) CentOS
Processes & Methodologies
1 112 (27.59%) ITIL
2 103 (25.37%) ITSM
3 77 (18.97%) Change Management
4 75 (18.47%) Service Management
5 59 (14.53%) Agile
6 50 (12.32%) Customer Service
6 50 (12.32%) Migration
7 44 (10.84%) Service Delivery
8 38 (9.36%) Problem-Solving
9 32 (7.88%) Asset Management
10 30 (7.39%) DevOps
11 29 (7.14%) Operations Management
12 27 (6.65%) IT Asset Management
12 27 (6.65%) Problem Management
13 26 (6.40%) Stakeholder Management
14 23 (5.67%) High Availability
15 22 (5.42%) Continuous Improvement
15 22 (5.42%) Visualisation
16 19 (4.68%) Deployment Automation
16 19 (4.68%) Translating Business Requirements
Programming Languages
1 32 (7.88%) SQL
2 31 (7.64%) JavaScript
3 23 (5.67%) Java
4 20 (4.93%) PowerShell
5 10 (2.46%) Python
6 7 (1.72%) Bash
7 3 (0.74%) ABAP
8 1 (0.25%) Apex Code
8 1 (0.25%) Bicep
Qualifications
1 45 (11.08%) Security Cleared
2 39 (9.61%) SC Cleared
3 17 (4.19%) Degree
4 6 (1.48%) ITIL Certification
4 6 (1.48%) MCSE
4 6 (1.48%) Microsoft Certification
5 5 (1.23%) Computer Science Degree
6 4 (0.99%) AWS Certification
7 3 (0.74%) DV Cleared
8 2 (0.49%) BPSS Clearance
9 1 (0.25%) A+ Certification
9 1 (0.25%) AWS Certified Solutions Architect
9 1 (0.25%) ISO 27001 Lead Implementer
9 1 (0.25%) ITIL Foundation Certificate
9 1 (0.25%) Network+ Certification
9 1 (0.25%) NVQ Level 3
Quality Assurance & Compliance
1 32 (7.88%) SLA
2 18 (4.43%) QA
3 6 (1.48%) GDPR
3 6 (1.48%) GRC
3 6 (1.48%) Sarbanes-Oxley
4 2 (0.49%) Disclosure Scotland
5 1 (0.25%) COBIT
5 1 (0.25%) Data Quality
5 1 (0.25%) ISO/IEC 20000
5 1 (0.25%) ISO/IEC 27001
5 1 (0.25%) NIST 800
System Software
1 58 (14.29%) Active Directory
2 18 (4.43%) IAG
3 16 (3.94%) ACF2
3 16 (3.94%) RACF
4 15 (3.69%) VMware Infrastructure
5 7 (1.72%) Docker
6 3 (0.74%) Virtual Desktop
6 3 (0.74%) XenApp
6 3 (0.74%) XenDesktop
Systems Management
1 11 (2.71%) Ansible
2 9 (2.22%) Microsoft Intune
2 9 (2.22%) SCCM
3 8 (1.97%) Kubernetes
3 8 (1.97%) Terraform
4 6 (1.48%) AirWatch
4 6 (1.48%) EMC NetWorker
4 6 (1.48%) Netcool
4 6 (1.48%) Single Sign-On
4 6 (1.48%) Tivoli
4 6 (1.48%) Tivoli Storage Manager
5 3 (0.74%) SolarWinds Orion
5 3 (0.74%) ZABBIX
6 2 (0.49%) Failover Clustering
6 2 (0.49%) Nagios
6 2 (0.49%) Puppet
7 1 (0.25%) Autotask
7 1 (0.25%) Opsview
7 1 (0.25%) Progress Chef
7 1 (0.25%) SCOM
Vendors
1 42 (10.34%) Microsoft
2 31 (7.64%) Oracle
3 24 (5.91%) CyberArk
4 23 (5.67%) SAP
5 18 (4.43%) VMware
6 17 (4.19%) Sybase
7 16 (3.94%) BeyondTrust
8 13 (3.20%) Cisco
9 11 (2.71%) Citrix
9 11 (2.71%) HP
10 8 (1.97%) IBM
10 8 (1.97%) Splunk
11 6 (1.48%) Dell
11 6 (1.48%) EMC
11 6 (1.48%) Isilon
11 6 (1.48%) Qualys
11 6 (1.48%) Serena
12 5 (1.23%) Ariba
12 5 (1.23%) Salesforce
13 4 (0.99%) Apple