ServiceNow Contracts with Work from Home Options

ServiceNow
UK > Work from Home

The table below provides summary statistics for contract job vacancies with an option to work from home (WFH) and a requirement for knowledge and experience of ServiceNow products and/or services. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ServiceNow over the 6 months to 12 May 2024 with a comparison to the same period in the previous 2 years.

The figures below represent the IT contractor job market in general and are not representative of contractor rates within ServiceNow.

6 months to
12 May 2024
Same period 2023 Same period 2022
Rank 80 108 158
Rank change year-on-year +28 +50 -3
Contract jobs citing ServiceNow 402 564 767
As % of all contract jobs with a WFH option 2.67% 2.24% 1.74%
As % of the Vendors category 6.28% 5.19% 4.44%
Number of daily rates quoted 245 411 525
10th Percentile £281 £228 £289
25th Percentile £450 £413 £413
Median daily rate (50th Percentile) £538 £525 £525
Median % change year-on-year +2.48% - +10.53%
75th Percentile £600 £623 £606
90th Percentile £681 £734 £675
UK median daily rate £500 £500 £500
% change year-on-year - - +5.26%
Number of hourly rates quoted 11 5 10
10th Percentile - £15.77 £14.25
25th Percentile £15.50 £16.19 £16.56
Median hourly rate £16.00 £25.00 £28.75
Median % change year-on-year -36.00% -13.04% -31.14%
75th Percentile £23.48 £39.60 £51.38
90th Percentile £30.25 - £75.25
UK median hourly rate £16.30 £17.72 £15.50
% change year-on-year -8.01% +14.32% +3.33%

All Vendors
Work from Home

ServiceNow is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies with a WFH option and a requirement for knowledge or experience of vendor products and services.

Contract vacancies with a requirement for knowledge or experience of vendor products and services 6,406 10,873 17,270
As % of all contract jobs with a WFH option 42.59% 43.16% 39.24%
Number of daily rates quoted 4,004 7,318 11,750
10th Percentile £325 £325 £345
25th Percentile £425 £425 £425
Median daily rate (50th Percentile) £525 £525 £525
Median % change year-on-year - - +10.53%
75th Percentile £625 £650 £625
90th Percentile £725 £746 £714
UK median daily rate £515 £525 £525
% change year-on-year -1.90% - +10.53%
Number of hourly rates quoted 216 255 257
10th Percentile £13.65 £17.50 £14.44
25th Percentile £16.68 £27.88 £19.81
Median hourly rate £32.12 £53.35 £40.00
Median % change year-on-year -39.80% +33.38% +37.93%
75th Percentile £58.13 £67.50 £56.25
90th Percentile £70.00 £80.25 £71.45
UK median hourly rate £22.00 £42.50 £21.50
% change year-on-year -48.24% +97.67% -4.10%

ServiceNow
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing ServiceNow as a proportion of all IT jobs advertised.

ServiceNow trend for jobs with a WFH option

ServiceNow
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow daily rate for jobs with a WFH option

ServiceNow
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing ServiceNow over the 6 months to 12 May 2024.

ServiceNow daily rate histogram for jobs with a WFH option

ServiceNow
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing ServiceNow.

ServiceNow hourly rate for jobs with a WFH option

ServiceNow
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 22 (5.47%) Confluence
2 3 (0.75%) Appian
2 3 (0.75%) CMS
2 3 (0.75%) Microsoft Exchange
2 3 (0.75%) Oracle Self-Service HR
3 2 (0.50%) Oracle Workflow
Applications
1 21 (5.22%) MS Visio
2 12 (2.99%) Microsoft Excel
3 10 (2.49%) Microsoft Office
4 2 (0.50%) Microsoft PowerPoint
4 2 (0.50%) Microsoft Project
4 2 (0.50%) Spreadsheet
5 1 (0.25%) Chatbot
Business Applications
1 7 (1.74%) SAP S/4HANA
2 4 (1.00%) Remedy ITSM
3 3 (0.75%) NetSuite
4 1 (0.25%) NEC Housing
Cloud Services
1 49 (12.19%) Azure
2 39 (9.70%) AWS
3 26 (6.47%) Microsoft 365
4 24 (5.97%) GCP
5 18 (4.48%) GitHub
6 13 (3.23%) SaaS
7 10 (2.49%) Cloud Computing
8 9 (2.24%) Power Platform
8 9 (2.24%) SuccessFactors
9 8 (1.99%) Azure DevOps
9 8 (1.99%) IaaS
9 8 (1.99%) PaaS
10 7 (1.74%) Nutanix
10 7 (1.74%) Rubrik
11 5 (1.24%) Entra ID
11 5 (1.24%) WhatsApp
12 3 (0.75%) Dynamics 365
12 3 (0.75%) Oracle Service Cloud
13 2 (0.50%) Azure Sentinel
13 2 (0.50%) Contentful
Communications & Networking
1 12 (2.99%) DNS
2 11 (2.74%) DHCP
3 10 (2.49%) Firewall
4 8 (1.99%) TCP/IP
5 7 (1.74%) Kerberos
5 7 (1.74%) NAS
5 7 (1.74%) SAN
5 7 (1.74%) VLAN
6 3 (0.75%) LAN
6 3 (0.75%) SSH
7 2 (0.50%) Cisco IOS
7 2 (0.50%) SSL
8 1 (0.25%) Broadband
8 1 (0.25%) HTTP
8 1 (0.25%) Internet
8 1 (0.25%) SNA
8 1 (0.25%) VoIP
8 1 (0.25%) VSAN
Database & Business Intelligence
1 27 (6.72%) SQL Server
2 21 (5.22%) MySQL
3 16 (3.98%) Oracle Reports
4 9 (2.24%) Power BI
5 3 (0.75%) PostgreSQL
5 3 (0.75%) Relational Database
6 2 (0.50%) Data Mining
6 2 (0.50%) Oracle Database
6 2 (0.50%) Power Query
6 2 (0.50%) PowerPivot
7 1 (0.25%) Amazon RDS
7 1 (0.25%) Data Lake
7 1 (0.25%) MariaDB
Development Applications
1 37 (9.20%) JIRA
2 10 (2.49%) Git
2 10 (2.49%) Jenkins
3 7 (1.74%) TeamCity
4 2 (0.50%) GitLab
5 1 (0.25%) Bitbucket
5 1 (0.25%) Cucumber
5 1 (0.25%) Postman
5 1 (0.25%) Selenium
5 1 (0.25%) SoapUI
General
1 113 (28.11%) Finance
2 86 (21.39%) Social Skills
3 46 (11.44%) Public Sector
4 43 (10.70%) Banking
5 21 (5.22%) Analytical Skills
6 12 (2.99%) Organisational Skills
7 10 (2.49%) Telecoms
8 9 (2.24%) Financial Institution
9 8 (1.99%) Documentation Skills
9 8 (1.99%) Presentation Skills
10 7 (1.74%) Inclusion and Diversity
10 7 (1.74%) Pharmaceutical
11 5 (1.24%) Influencing Skills
12 3 (0.75%) French Language
12 3 (0.75%) German Language
12 3 (0.75%) Marketing
12 3 (0.75%) Retail
12 3 (0.75%) Spanish Language
13 2 (0.50%) Front Office
13 2 (0.50%) Law
Job Titles
1 69 (17.16%) Developer
2 60 (14.93%) Analyst
3 55 (13.68%) Consultant
4 54 (13.43%) ServiceNow Developer
5 51 (12.69%) Architect
6 34 (8.46%) ServiceNow Manager
7 28 (6.97%) Project Manager
7 28 (6.97%) ServiceNow Architect
8 26 (6.47%) ServiceNow Consultant
9 22 (5.47%) Service Analyst
10 21 (5.22%) ServiceNow Project Manager
11 20 (4.98%) Senior
12 19 (4.73%) Service Desk Analyst
13 18 (4.48%) Business Analyst
14 17 (4.23%) Solutions Architect
15 16 (3.98%) Lead
16 14 (3.48%) Platform Engineer
17 13 (3.23%) Management Consultant
18 11 (2.74%) Senior Developer
19 10 (2.49%) ITSM Developer
Libraries, Frameworks & Software Standards
1 49 (12.19%) Web Services
2 41 (10.20%) SailPoint
3 31 (7.71%) LDAP
4 29 (7.21%) HTML
5 24 (5.97%) SOAP
6 23 (5.72%) XML
7 17 (4.23%) JSP
7 17 (4.23%) Servlets
7 17 (4.23%) SPML
8 15 (3.73%) JDBC
9 14 (3.48%) REST
10 10 (2.49%) CSS
11 7 (1.74%) AngularJS
12 4 (1.00%) Ajax
12 4 (1.00%) JSON
13 3 (0.75%) OpenID
13 3 (0.75%) SAML
14 2 (0.50%) ActiveMQ
14 2 (0.50%) Kafka
14 2 (0.50%) YAML
Miscellaneous
1 29 (7.21%) Onboarding
2 22 (5.47%) CMDB
3 16 (3.98%) Management Information System
4 12 (2.99%) Clustering
5 7 (1.74%) Replication
6 5 (1.24%) Data Centre
6 5 (1.24%) Operational Technology
6 5 (1.24%) Video Conferencing
7 4 (1.00%) Cloud Native
7 4 (1.00%) Foreign Exchange (FX)
7 4 (1.00%) Greenfield Project
7 4 (1.00%) Self-Motivation
8 3 (0.75%) Analytical Mindset
8 3 (0.75%) Legacy Applications
8 3 (0.75%) Product Ownership
9 2 (0.50%) Cyber Threat
9 2 (0.50%) Data Protection Act
9 2 (0.50%) Marketing Technology
10 1 (0.25%) Driving Licence
10 1 (0.25%) iPhone
Operating Systems
1 53 (13.18%) Windows
2 22 (5.47%) Windows Server
3 18 (4.48%) Windows 10
4 16 (3.98%) Linux
5 9 (2.24%) Red Hat Enterprise Linux
6 7 (1.74%) Oracle Linux
6 7 (1.74%) Solaris
7 5 (1.24%) Mac OS
8 2 (0.50%) Windows Server 2016
9 1 (0.25%) Android
9 1 (0.25%) Apple iOS
9 1 (0.25%) CentOS
Processes & Methodologies
1 115 (28.61%) ITIL
2 101 (25.12%) ITSM
3 77 (19.15%) Service Management
4 71 (17.66%) Change Management
5 55 (13.68%) Agile
6 52 (12.94%) Migration
7 50 (12.44%) Customer Service
8 44 (10.95%) Service Delivery
9 38 (9.45%) Problem-Solving
10 32 (7.96%) Asset Management
11 31 (7.71%) DevOps
12 28 (6.97%) IT Asset Management
12 28 (6.97%) Problem Management
13 27 (6.72%) Operations Management
14 24 (5.97%) High Availability
15 23 (5.72%) Continuous Improvement
15 23 (5.72%) Stakeholder Management
16 22 (5.47%) Visualisation
17 20 (4.98%) Deployment Automation
17 20 (4.98%) Incident Management
Programming Languages
1 32 (7.96%) SQL
2 31 (7.71%) JavaScript
3 23 (5.72%) Java
4 21 (5.22%) PowerShell
5 12 (2.99%) Python
6 8 (1.99%) Bash
7 3 (0.75%) ABAP
8 1 (0.25%) Apex Code
8 1 (0.25%) Bicep
Qualifications
1 45 (11.19%) Security Cleared
2 40 (9.95%) SC Cleared
3 15 (3.73%) Degree
4 7 (1.74%) Microsoft Certification
5 6 (1.49%) ITIL Certification
5 6 (1.49%) MCSE
6 4 (1.00%) Computer Science Degree
7 3 (0.75%) AWS Certification
7 3 (0.75%) DV Cleared
8 2 (0.50%) BPSS Clearance
9 1 (0.25%) A+ Certification
9 1 (0.25%) AWS Certified Solutions Architect
9 1 (0.25%) ISO 27001 Lead Implementer
9 1 (0.25%) ITIL Foundation Certificate
9 1 (0.25%) Network+ Certification
9 1 (0.25%) NVQ Level 3
Quality Assurance & Compliance
1 29 (7.21%) SLA
2 18 (4.48%) QA
3 7 (1.74%) GDPR
3 7 (1.74%) Sarbanes-Oxley
4 6 (1.49%) GRC
5 2 (0.50%) Disclosure Scotland
6 1 (0.25%) COBIT
6 1 (0.25%) Data Quality
6 1 (0.25%) ISO/IEC 20000
6 1 (0.25%) ISO/IEC 27001
6 1 (0.25%) NIST 800
6 1 (0.25%) PMO
System Software
1 59 (14.68%) Active Directory
2 18 (4.48%) IAG
3 16 (3.98%) ACF2
3 16 (3.98%) RACF
3 16 (3.98%) VMware Infrastructure
4 8 (1.99%) Docker
5 3 (0.75%) Virtual Desktop
5 3 (0.75%) XenApp
5 3 (0.75%) XenDesktop
6 1 (0.25%) VMware ESXi
6 1 (0.25%) VMware NSX
Systems Management
1 13 (3.23%) Ansible
2 10 (2.49%) SCCM
2 10 (2.49%) Terraform
3 9 (2.24%) Kubernetes
3 9 (2.24%) Microsoft Intune
4 7 (1.74%) EMC NetWorker
4 7 (1.74%) Netcool
4 7 (1.74%) Tivoli
4 7 (1.74%) Tivoli Storage Manager
5 6 (1.49%) AirWatch
5 6 (1.49%) Single Sign-On
6 3 (0.75%) Puppet
6 3 (0.75%) SolarWinds Orion
6 3 (0.75%) ZABBIX
7 2 (0.50%) Progress Chef
8 1 (0.25%) Failover Clustering
8 1 (0.25%) Nagios
8 1 (0.25%) Opsview
8 1 (0.25%) vCenter Server
8 1 (0.25%) vRealize
Vendors
1 44 (10.95%) Microsoft
2 31 (7.71%) Oracle
3 24 (5.97%) CyberArk
4 23 (5.72%) SAP
5 20 (4.98%) VMware
6 17 (4.23%) Sybase
7 16 (3.98%) BeyondTrust
8 14 (3.48%) Cisco
9 12 (2.99%) HP
10 11 (2.74%) Citrix
11 9 (2.24%) IBM
11 9 (2.24%) Splunk
12 8 (1.99%) Dell
13 7 (1.74%) EMC
13 7 (1.74%) Isilon
13 7 (1.74%) Qualys
13 7 (1.74%) Serena
14 6 (1.49%) Snow
15 5 (1.24%) Ariba
15 5 (1.24%) Salesforce