Support Specialist Contracts with Work from Home Options

Support Specialist
UK > Work from Home

The median Support Specialist daily rate in Work from Home is £513 according to job vacancies posted during the 6 months to 17 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
17 May 2024
Same period 2023 Same period 2022
Rank 279 448 595
Rank change year-on-year +169 +147 -122
Contract jobs requiring a Support Specialist 64 18 34
As % of all contract jobs with a WFH option 0.43% 0.073% 0.077%
As % of the Job Titles category 0.46% 0.077% 0.081%
Number of daily rates quoted 58 12 25
10th Percentile £174 £204 £159
25th Percentile £290 £372 £213
Median daily rate (50th Percentile) £513 £500 £545
Median % change year-on-year +2.50% -8.26% +60.29%
75th Percentile £575 £519 £650
90th Percentile £608 £710 £725
UK median daily rate £488 £400 £450
% change year-on-year +21.88% -11.11% +32.35%
Number of hourly rates quoted 1 2 1
10th Percentile - £15.73 -
25th Percentile - £16.81 £16.25
Median hourly rate £16.63 £20.75 £17.50
Median % change year-on-year -19.86% +18.57% -32.04%
75th Percentile - £26.81 £18.75
90th Percentile - £29.18 -
UK median hourly rate £25.00 £24.51 £16.82
% change year-on-year +2.01% +45.70% -14.84%

All Contract IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 13,835 23,454 42,149
% of contract IT jobs with a recognized job title 93.54% 95.29% 95.71%
Number of daily rates quoted 9,295 16,589 30,493
10th Percentile £325 £363 £356
25th Percentile £425 £445 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +9.38%
75th Percentile £638 £650 £625
90th Percentile £750 £750 £725
UK median daily rate £525 £540 £525
% change year-on-year -2.82% +2.90% +9.38%
Number of hourly rates quoted 559 534 593
10th Percentile £14.27 £17.50 £13.50
25th Percentile £22.61 £25.71 £19.00
Median hourly rate £44.00 £52.50 £35.00
Median % change year-on-year -16.19% +50.00% +45.83%
75th Percentile £64.14 £67.50 £57.50
90th Percentile £75.25 £79.76 £68.65
UK median hourly rate £36.50 £45.00 £23.91
% change year-on-year -18.89% +88.21% +6.27%

Support Specialist
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Specialist in the job title as a proportion of all IT jobs advertised.

Support Specialist trend for jobs with a WFH option

Support Specialist
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Support Specialist.

Support Specialist daily rate for jobs with a WFH option

Support Specialist
Daily Rate Histogram for Jobs with a WFH Option

Daily rate distribution for jobs with a work from home option citing Support Specialist over the 6 months to 17 May 2024.

Support Specialist daily rate histogram for jobs with a WFH option

Support Specialist
Hourly Rate Trend for Jobs with a WFH Option

3-month moving average hourly rate quoted in job vacancies with a work from home option citing Support Specialist.

Support Specialist hourly rate for jobs with a WFH option

Support Specialist Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 17 May 2024, Support Specialist contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Support Specialist in the job title.

1 37 (57.81%) Microsoft
2 33 (51.56%) SC Cleared
2 33 (51.56%) Security Cleared
3 29 (45.31%) Social Skills
4 27 (42.19%) ITIL
5 25 (39.06%) Active Directory
6 23 (35.94%) Windows
7 22 (34.38%) Microsoft 365
8 21 (32.81%) Windows Server
9 19 (29.69%) SCCM
10 17 (26.56%) Azure
10 17 (26.56%) Linux
11 16 (25.00%) Analytics
11 16 (25.00%) Virtual Desktop
12 15 (23.44%) DevOps
12 15 (23.44%) PowerShell
12 15 (23.44%) VBScript
12 15 (23.44%) C#
13 14 (21.88%) Microsoft Exchange
13 14 (21.88%) DHCP
13 14 (21.88%) DNS
13 14 (21.88%) VB
13 14 (21.88%) Service Management
13 14 (21.88%) Firewall
13 14 (21.88%) Identity Management
13 14 (21.88%) Finance
13 14 (21.88%) Agile
13 14 (21.88%) PKI
13 14 (21.88%) Degree
13 14 (21.88%) WSUS

Support Specialist Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 14 (21.88%) Microsoft Exchange
2 11 (17.19%) SharePoint
3 6 (9.38%) SharePoint 2013
Business Applications
1 13 (20.31%) Dynamics GP
2 1 (1.56%) ResourceLink
Cloud Services
1 22 (34.38%) Microsoft 365
2 17 (26.56%) Azure
3 14 (21.88%) Azure Monitor
3 14 (21.88%) Azure Storage
3 14 (21.88%) Entra ID
4 6 (9.38%) AWS
5 2 (3.13%) Dynamics 365
6 1 (1.56%) Azure DevOps
6 1 (1.56%) Azure Functions
6 1 (1.56%) Serverless
6 1 (1.56%) SuccessFactors
Communications & Networking
1 14 (21.88%) DHCP
1 14 (21.88%) DNS
1 14 (21.88%) Firewall
2 1 (1.56%) LAN
2 1 (1.56%) SSL
2 1 (1.56%) Wireless
Database & Business Intelligence
1 1 (1.56%) SQL Server
Development Applications
1 1 (1.56%) JIRA
General
1 29 (45.31%) Social Skills
2 14 (21.88%) Finance
3 7 (10.94%) Telecoms
4 6 (9.38%) Police
5 5 (7.81%) Organisational Skills
6 1 (1.56%) Financial Institution
Libraries, Frameworks & Software Standards
1 14 (21.88%) ARM Templates
2 1 (1.56%) .NET
2 1 (1.56%) LDAP
2 1 (1.56%) SAML
Miscellaneous
1 14 (21.88%) PKI
1 14 (21.88%) Self-Motivation
2 10 (15.63%) Taxonomies
3 4 (6.25%) Data Centre
4 3 (4.69%) Security Operations Centre
5 2 (3.13%) Onboarding
6 1 (1.56%) Hedge funds
6 1 (1.56%) Management Information System
6 1 (1.56%) Smartphone
Operating Systems
1 23 (35.94%) Windows
2 21 (32.81%) Windows Server
3 17 (26.56%) Linux
4 14 (21.88%) Windows Server 2016
4 14 (21.88%) Windows Server 2019
5 5 (7.81%) Windows 10
6 2 (3.13%) Rocky
6 2 (3.13%) Ubuntu
Processes & Methodologies
1 27 (42.19%) ITIL
2 16 (25.00%) Analytics
3 15 (23.44%) DevOps
4 14 (21.88%) Agile
4 14 (21.88%) CI/CD
4 14 (21.88%) Identity Management
4 14 (21.88%) Infrastructure as Code
4 14 (21.88%) Log Analytics
4 14 (21.88%) Multi-Factor Authentication
4 14 (21.88%) Privileged Identity Management
4 14 (21.88%) RBAC
4 14 (21.88%) Release Management
4 14 (21.88%) Service Management
5 13 (20.31%) ERP
6 11 (17.19%) Migration
7 9 (14.06%) Problem-Solving
8 7 (10.94%) Coaching
8 7 (10.94%) Time Management
9 6 (9.38%) Continuous Improvement
9 6 (9.38%) Line Management
Programming Languages
1 15 (23.44%) C#
1 15 (23.44%) PowerShell
1 15 (23.44%) VBScript
2 14 (21.88%) Bicep
2 14 (21.88%) VB
3 11 (17.19%) SQL
4 3 (4.69%) Bash
5 1 (1.56%) F#
5 1 (1.56%) JavaScript
5 1 (1.56%) Python
Qualifications
1 33 (51.56%) SC Cleared
1 33 (51.56%) Security Cleared
2 14 (21.88%) Degree
2 14 (21.88%) DV Cleared
2 14 (21.88%) ITIL Foundation Certificate
3 6 (9.38%) BPSS Clearance
Quality Assurance & Compliance
1 13 (20.31%) SLA
2 1 (1.56%) QA
System Software
1 25 (39.06%) Active Directory
2 16 (25.00%) Virtual Desktop
3 14 (21.88%) Virtual Machines
4 5 (7.81%) VMware Infrastructure
Systems Management
1 19 (29.69%) SCCM
2 14 (21.88%) Active Directory Federation Services
2 14 (21.88%) Kubernetes
2 14 (21.88%) Microsoft Intune
2 14 (21.88%) SCOM
2 14 (21.88%) WSUS
3 3 (4.69%) Single Sign-On
Vendors
1 37 (57.81%) Microsoft
2 7 (10.94%) ServiceNow
3 6 (9.38%) BT
4 5 (7.81%) Citrix
4 5 (7.81%) VMware
5 2 (3.13%) Red Hat
6 1 (1.56%) Atlassian
6 1 (1.56%) Cisco
6 1 (1.56%) Dynatrace