1 to 2 of 2 First Line Help Desk Support Jobs

Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a … 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead , you will provide customer support to improve and maintain the technology performance for all of Air Partner’s Helpdesk activities across the Group. Primarily working alongside … targets defined with Annual Performance Reviews and KPI’s. Use technical knowledge to interpret customer requirements, troubleshoot calls, provide advice, and fault resolution on first contact as per the Service Desk SLAs. Provide technical advice to customers and Team members communicating technical system matters to non-technical staff more »

1st Line Helpdesk Support, Newcastle Salary £24,000 Our national facilities client has an immediate opening for an enthusiastic team player to join their thriving service desk. Supporting almost 4,000 users, this is a fabulous opportunity for someone who is keen to start their career … all issues and queries are managed and handled professionally, accurately and in a timely manner. Working within agreed SLAs you will ensure correct support and procedures are followed, portraying a confident approach to users and colleagues. Requirements: - Ideally some relevant experience gained within a helpdesk role - Solid experience … team player with excellent customer service skills looking to commence their career in IT support b) An IT graduate looking for their first opportunity, or c) An experienced helpdesk analyst looking for another opportunity Id love to hear from you. more »