1stLineSupportEngineer/FirstLineSupportEngineer/IT SupportEngineer Office based in Havant Salary up to £25,000 This 1stLineSupportEngineer/FirstLineSupportEngineer/IT SupportEngineer is an opportunity for a customer-driven IT professional to join a growing MSP supporting their clients to deliver a transformative, modern workplace environment. Package Salary up to … days paid holiday + Bank Holidays Pension Scheme Healthcare Scheme 1stLineSupportEngineer/FirstLineSupportEngineer/IT SupportEngineer Responsibilities: 365 Administration setting up users, changing passwords, security groups more »
Lincoln, Lincolnshire, East Midlands, United Kingdom
Corriculo Ltd
1stLine Application SupportEngineer, COR5740 Are you early in your IT Support career, looking for the next big step? Are you wanting to work in application support? If this sounds like you, then please read on! The Role … This is an excellent 1stLine Application SupportEngineer role, working for a company with a growing reputation in their field. The 1stLineSupportEngineer will have excellent all-round IT support skills … a great communicator and be a problem solver. They will provide end user support for the company's application. The Company The 1stLineSupportEngineer will join a leader in the healthcare software industry. The 1stLinemore »
A fantastic opportunity for a 1stLineSupportEngineer to work for a Health-Tech software company, that … is making technological advances and solutions that help the NHS. Having grown to almost 100 people, they are looking to bring on a FirstLine Technical Support professional to support on inbound customer technical issues. Location: Ipswich – a village just outside (ideally you will … address has been removed by the job-board, full contact details are readily available on our website). Keywords – First-Line/1stline/Technical SupportEngineer/Customer Support Specialist/Help Desk Technician/IT Supportmore »
1stLine IT SupportEngineer - Windows, Microsoft Remote/Macclesfield - £20,000 - £25,000 + Benefits 1stLine IT SupportEngineer with a passion for Windows/Microsoft technology environments as well as strong communication skills … is sought by a high quality, managed services provider to provide excellent customer service to external clients, providing 1stline reactive support. They have an excellent reputation for providing the highest levels of service, consulting with their clients regularly and helping them to ensure their company's … systems and I.T Infrastructure are up to date and continue to match requirements. The successful 1stLine IT SupportEngineer should have the following knowledge: Confident communication skills by phone, email and in person Organisation skills that allow for efficient planning and prioritisation more »
1stLineSupportEngineer My client, an award-winning Managed Service Provider based in Cambridgeshire, is looking for a 1stLineSupportEngineer to join their team! This role offers an exciting opportunity to work in … hours: Between 10am-6pm Responsibilities: Providing excellent customer experience, through issue resolution, and friendly customer service Answering and logging incoming call and chat support requests Maintaining detailed, accurate notes and time records Troubleshooting and resolving technical issues until resolution or escalation Referencing and updating client documentation and user … to-date copy of your CV! Key skills: IT Support, IT Technician, IT Engineer, 1stLine, FirstLine, SupportEngineer, IT Analyst Location: Cambridgeshire, Cambridge, Huntingdon, St Ives, March, Corby, Ounde, Peterborough, Stanford, Wellingborough, Sawtry, St Neots more »
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Polar Recruitment Services
Are you looking for your next step in your security cleared career? This is a fantastic opportunity for you to work as a 1stLineSupportEngineer within one of the most well known IT companies in the world with full access to … a highly secure site near Reading, hybrid working of 1 week in 4 is supported after onsite training is completed. Job summary: As the 1stlinesupportengineer you will be logging calls via HP Service Manager, providing first time fixes if possible … to 2nd line support. Essential skills/qualifications: Strong communication skills and customer service Active SC clearance Active Directory experience Prior firstlinesupport experience Benefits: Group personal pension - company will invest 3-6% of your salary Opportunity to gain DV clearance Life cover more »
1stLine Network SupportEngineer (Renewable Energy) Blackburn/Hybrid £25,000 - £30,000 + Training + Progression +Hybrid + Pension + 33 Days Holiday + Company Benefits Are you a Network SupportEngineer looking to work with the … with the latest security products and Cyber projects. This role would suit a Network SupportEngineer that has experience in 1st/2nd line troubleshooting, and looking to progress through full training in Cyber Security. The Role Laptop/Desktop Builds First/… one week from home The Person First/Second line troubleshooting experience Local to Blackburn Keywords : IT Support, IT Technician, 1stline, 2nd line, Security, Crowdstrike, Rapid 7, Training, Progression, Renewable Energy, Blackburn Reference Number : BBBH 12617 If you're interested more »
City of London, London, United Kingdom Hybrid / WFH Options
Circle Group
1stLine IT SupportEngineer North London Up to £28,000 per annum + Benefits My client, a rapidly growing MSP is looking for a 1stLine IT SupportEngineer to join the team. The ideal … candidate will possess at least 1 year of experience in an IT support environment, with expertise in Windows Desktop OS, hardware, and the MS Office suite. A basic understanding of IT networking and strong problem-solving skills are essential. Experience in an MSP environment, support for … opportunity to develop your career in a growing company - they value promoting internally and fund courses to help better your IT knowledge. As a 1stLine IT SupportEngineer, you'll play a pivotal role in delivering exceptional customer service and technical support. more »
1st/FirstLineSupportEngineer Hybrid - Kettering £23,000 - £27,000 Digitech are partnered exclusively with a fast-growing and innovative MSP. They have employed over 60 people within the technical team in the past 3 years and have no signs of … slowing down. After a successful 2023 and with plans to onboard multiple new clients in the coming months, they are seeking multiple 1stLineSupport Engineers to join the team. Responsibilities: Provide assistance to users through phone, in-person interactions, email, or by utilising a … of problems. Collaborate with external vendors and third parties to support incident and TPM resolution. Requirements: 3+ years of experience in a 1stLineSupport position. Excellent communication skills. Experience with 365, AD, Group Policy, Windows, ITIL, DHCP, DNS. Ideally from an MSP more »
Job Role - 1stLineEngineer Location - Liverpool Salary - £25,000 plus excellent benefits Work Pattern - Hybrid The Company They are rapidly expanding MSP who are just 8 years old, based in the heart of Liverpool, close to central transport links. They are a young but … over a couple of years!). The Role You'll be part of the wider Service Desk team, consisting of Engineers with experience from 1st to 3rd line. You'll be working in a fast paced inclusive environment where progression and personal development are at the heart of what … meaning that the right cultural fit is just as important as the technical skills you bring to the table. Requirements: 1-3 years of 1stLine experience Previous MSP experience is a bonus! Azure AD O365 SharePoint Active Directory Hyper-V Windows Servers Networking Benefits 25 days more »
st LineSupportEngineer Chorley £21K-£26K Our Client is looking for aLevel 1 SupportEngineer to join their friendly and dynamic … support team providing remote support to Businesses across the UK. This is a great opportunity for a proactive and enthusiastic 1stLineSupport Engineer. As the first point of contact for IT-related issues, you will play a crucial role in … providing technical support to the client base, ensuring their IT systems run smoothly and efficiently. Key Responsibilities: Respond to incoming service desk calls, emails, and tickets in a timely and professional manner. Provide first-line technical support for hardware and software issues Diagnose and more »
Bournemouth, Dorset, United Kingdom Hybrid / WFH Options
Rubicon People Partnership
st Line Technical SupportEngineer, Bournemouth, £28,000 As a Technical SupportEngineer within this software solutions company, you will play a crucial role in supporting with technical issues for customers. With opportunities to progress your career, the team fosters … which began as a small family business and evolved into a global force. They understand the need for flexibility and as a Technical SupportEngineer you will receive hybrid working, as well as private medical insurance, company sick pay, enhanced pension scheme and free onsite parking. … Technical SupportEngineer Responsibilities Incoming support queries from customers. Ownership of support issues. Troubleshoot, resolve, and document support queries. Onboarding of customers. Liaising with departments to resolve outstanding issues. Skills & Experience Required Network troubleshooting skills. Windows and Linux server experience. more »
1stLine IT SupportEngineer - Tonbridge - £26,000 - Great Training! Role: 1stLine IT SupportEngineer Areas: Tonbridge Salary: £24,000 - £26,000 - Great Training! I am working on an exciting new opportunity with my client. … We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Tonbridge. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged more »
1stLine Helpdesk Engineer Ideal for someone with 1-3 years experience in 1stlinesupport looking to progress £25,000 - £30,000 depending on experience Southampton, primarily office based Excellent opportunities to learn, grow and upskill in your career … successful trading and steady growth they are re-investing into the technology teams and growing steadily in 2024. As such, they now require a 1stline helpdesk engineer with a focus on networking principles to join the team. Key skills: Excellent communication skills and comfortable … Tools/technologies they use: Networking, firewalls and practical TCP/IP VOIP telephony Working knowledge of Windows servers Linux or DOS command line VLANs Cisco equipment If you are interested in this opportunity and want to hear more, please contact (url removed) or call (phone number removed more »
Hertfordshire, England, United Kingdom Hybrid / WFH Options
Hamilton Barnes 🌳
Are you a tech enthusiast with a knack for problem-solving and a passion for helping others? We are seeking a 1stLineSupportEngineer to join our … dynamic team. In this role, soft skills are paramount, as we value communication and collaboration as much as technical prowess. Key Responsibilities: Providing first-linesupport to users, resolving IT issues promptly and efficiently. Writing detailed reports on incidents, solutions, and recommendations. Embracing a methodical approach … a supportive environment. If you thrive on providing excellent customer service and enjoy working with technology, apply now to join our team as a 1stLineSupport Engineer. more »
1stLineSupportEngineer Up to £25k Farnham The Client: middle is partnered with a family run IT business in Farnham to find their new 1stLineEngineer! After the client has won a few next clients, this … is a brand-new hire for the business to support their continuous improvement plans and client offerings. The Role: You will be joining a close-knit team of Engineers acting as the first point of contact for their clients. This role will sit someone ambitious who would like more »
Kent, Weavering, United Kingdom Hybrid / WFH Options
Pearson Whiffin Recruitment Ltd
IT SupportEngineer … Kent - Onsite - £30,000 per annum + excellent benefits Overview: An excellent opportunity has arisen with a large MSP based in Kent for a 1stLineSupportEngineer to be responsible for ensuring all IT Systems are up and running and providing users … projects as instructed by the IT Manager and Management Team. Maintaining and updating technical documentation regularly Essential Skills & Experience: 2+ years’ experience in a 1st/2nd linesupport role Good knowledge and experience of ITIL Best Practice Knowledge and experience of working with supportmore »
Location: Oxfordshire (office based) My client are seeking a passionate, proactive, enthusiastic, customer focused 1stLine IT SupportEngineer to join their expanding team. The successful candidate will join a busy, friendly team and be responsible for providing a first-class, customer-centric … service to their Managed Service clients, working on BAU support calls. The ideal candidate will already have experience of working in a Managed Service Provider (although this is not essential), be proactive and have impeccable communication … skills, with a proven track record of problem solving, and providing first-class customer service. Responsibilities: Deliver an exceptional standard of customer service Provide 1stLineSupport via remote tools and telephone to customers Logging tickets, liaising with 2nd and 3rd lineSupportmore »
Reigate, Surrey, United Kingdom Hybrid / WFH Options
In Technology Group
1stLine IT SupportEngineer - Reigate - £25,000 - Hybrid Working! Role : 1stLine IT SupportEngineer Areas : Reigate Salary : £20,000 - £26,000 - Hybrid Working! I am working on an exciting new opportunity with my client. … We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Reigate. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged more »
1stLine IT SupportEngineer - Lincoln - £25,000 - Unbelievable Benefits! Role: 1stLine IT SupportEngineer Areas: Lincoln Salary: £20,000 - £26,000 - Unbelievable Benefits! I am working on an exciting new opportunity with my client. … We are looking for a keen and driven engineer to join the rapidly growing and dynamic team based in Lincoln. This is a brilliant chance to progress your career to the next step, 2nd/3rd Line or even further! Progression, development, and training is encouraged more »
Employment Type: Permanent
Salary: £20000 - £26000/annum Pension, Hybrid, Bank Hols, Free Par
City of London, London, United Kingdom Hybrid / WFH Options
Randstad Technologies Recruitment
FirstLineSupport 12 Months Contract - London based £20 per hour to £32.50 per hour A well established high end innovative global IT networking firm is looking to expand the UK office and are therefore seeking a firstlinesupportengineer … where you will be responsible for end user support. The role will be centred around:- Computer, Apps and audio visual equipment. As a SupportEngineer you will be responsible for Service desk support Responding to tickets The Successful candidate should have experience in the … Two factor authentication Hybrid working (2 or 3 days in the office) £20 per hour/£32.50 per hour If you are a firstlinesupport looking for a role then please apply today or send your CV to (url removed)` Randstad Technologies is acting as more »
Nottingham, Beeston, Nottinghamshire, United Kingdom
Metropolitan Thames Valley
Job Title: 1stLineSupportEngineer Location: Nottingham Job Type: Full-Time Permanent The Role: To provide end-user 1stline Technical support in accordance with the achievement of all applicable Service Levels and Customer Satisfaction scores. Duties … Provide technical support to the MTVH business customers via telephone and instant chat, logging all tickets within ServiceNow. Provide high levels of customer service and manage expectations on each and every contact, ensuring that our users are satisfied with their experience. Take ownership of user Incidents and/… to third-party providers, retaining ownership of these tickets and escalating where necessary. Provide technical administration in Active Directory and other applications, to support New Starters, Leavers and staff moves. Act as the first point of escalation for complaints or chase calls and deal with them in an more »
Burton-On-Trent, Staffordshire, West Midlands, United Kingdom
Experis
1stLine IT Engineer - Burton, Staffordshire Service Desk/Helpdesk Support, Call Logging & Service Desk Ticketing Systems (Heat, Remedy, ServiceNow etc), Password Resets, Win 10/11, 0365, D365 Troubleshooting Active Directory, SCCM, Intune, S upporting end user devices (Desktop, Laptops, Printers, Tablets … 000pa + Benefits - Permanent Role | Full Time This Experis IT client are an award-winning company with offices in Staffordshire are seeking a 1stLine IT Service SupportEngineer to deliver 1st class IT Service Desk Support Service to a … with the ticket resolved where possible or assigned to next resolving group in a timely manner Provide a professional and high-quality customer support service adhering to service management principles Remote and in person support using windows administration and mobile device management tools. Administration and supportmore »
IT SupportEngineer (1stLine) Salary: £21,000 to £25,000 Location: Bristol Responsibilities: * Deliver initial customer support for incidents and service requests, encompassing technical assistance for computer systems, software, and hardware pertaining to company-supported and military-grade computer applications … via in-person communication, phone calls, email correspondence, or formal ticketing systems. * Appropriately categorize and redirect customer issues beyond the scope of first-linesupport to the relevant second-line resolver team, whether internal or contracted from a third-party provider. * Employ troubleshooting skills … providers. * Demonstrate effective time management skills, capable of prioritizing tasks with minimal supervision and responding to work demands at short notice. * Continuously monitor support workload to ensure timely and effective support for application and hosted environments, aligning with business priorities. If Interested, Apply today more »
to join a company that values teamwork 👥, communication 🗣️, and customer satisfaction? Look no further than this IT and Communications company! 🤝 Currently seeking an enthusiastic 1stLineSupport Technician to join a growing team. This role requires a self-motivated engineer with excellent communication … operating systems, Microsoft Office, and PC building within a corporate environment. 💻 As a member of the team, you'll be responsible for: Providing onsite 1stlinesupport 🏢 Working at customer sites as required 🚚 Proactive desktop monitoring 🖥️ Daily checks 📋 Hardware installation and maintenance 💾 Providing out-of … hours support where required 🕰️ At this company, they believe in investing in the staff, who all receive training opportunities, regular reviews, and incentives for certification. They choose our new recruits carefully to get the right people, and keeping staff happy and motivated means a lot to the – it more »
