Stockport, Greater Manchester, North West, United Kingdom
VCG
VCG Technology Services Limited are looking for a 1stLineSupportTechnician with excellent customer service skills to join the team. The 1stLineSupportTechnician is responsible for managing incoming queries and help requests from … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st LineSupport … setting. Key Responsibilities The 1stLineSupportTechnician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
VCG Technology Services Limited are looking for a 1stLineSupportTechnician with excellent customer service skills to join the team. The 1stLineSupportTechnician is responsible for managing incoming queries and help requests from … phone calls. This role involves taking detailed notes of user-reported problems, determining appropriate steps for resolution, and managing the flow of incoming support requests. The technician will ask probing questions to fully understand the scope of each issue. The 1 st LineSupport … setting. Key Responsibilities The 1stLineSupportTechnician role includes: Providing a helpful and polite first level support service through taking calls and handling the resulting incidents or service requests Effective logging and fault analysis Service request ownership and prioritisation Allocation more »
at Elevation Recruitment Group we are pleased to be working with one of our key clients in Sheffield as they look to recruit a 1stlineSupport Technician. ** Site based role Monday to Friday – license & own vehicle require as some potential travel ** My client is … seeking a talented and motivated individual to join their team as a 1stLineSupport Technician. In this role, you will be the first point of contact for end users, providing technical support and troubleshooting assistance for a wide range of IT issues. … hardware and software as needed We are keen to speak with Tech savvy professionals who possess the following skills & experience: Proven experience as a 1stLineSupportTechnician or similar customer focussed role Strong technical knowledge of hardware, software, operating systems, and peripherals more »
