1 to 2 of 2 1st Line Support Jobs in the North East

Support and are looking for an exciting opportunity? Our client is a rapidly growing healthcare organisation and they are seeking an experienced 1st Line Support Engineer with a passion for customer service. This role offers the chance to be part of a company … that's transforming healthcare through state-of-the-art IT solutions. The Role As 1st Line Support Engineer, you will be the frontline of IT support, providing first-level assistance to ensure the smooth operation of both the solution and the wider business. … You will be addressing technical issues and contributing to the overall success of their IT team. Responsibilities: Offer frontline support for IT-related queries, ensuring quick and effective resolution. Diagnose and troubleshoot technical problems, aiming for minimal disruption. Maintain high levels of customer service, ensuring client satisfaction. Collaborate more »

Are you an experienced Technical Support Team Lead with a passion for customer service? Our client is a rapidly growing healthcare organisation committed to … improving the patient journey through innovative technology solutions. Their vision is to revolutionise healthcare delivery by leveraging cutting-edge IT Technology and processes. As 1st Line Support Team Lead, you will play a pivotal role in ensuring exceptional customer service and efficient problem resolution. You … ll lead and manage a team of talented 1st Line IT engineers and resolve technical issues related to the internally developed software. Responsibilities Leadership: Lead, mentor and coach a team of 1st Line engineers and foster a collaborative team environment. Technical Guidance: Utilise your more »