1 to 1 of 1 1st Line Technical Support Jobs in the South East

negotiable, depending on experience Horsham, West Sussex The IT Service Technician is a highly customer facing role that delivers outstanding customer service and technical support and training services … to both our internal and external customers. Working as an integral part of the Technical Team, you will provide high quality first line technical support to end users and IT teams enabling us to meet our contractual managed support services … and programmes (typically one to one) to end users. Receiving, logging and managing calls from customers via telephone, online portal, email and instant messaging. 1st line end user support - troubleshooting of IT related problems. Troubleshoot networking and infrastructure issues and escalating when appropriate. If appropriate more »