2 of 2 Actionable Insight Jobs in Cambridgeshire

tickets and recurring fault patterns before they become partner-impacting issues. • Coordinate with carrier and supplier partners where third-party escalation is required. Reporting, Insight & Commercial Enablement • Produce and present partner performance packs: ticket volumes and SLA attainment, provisioning and porting performance, MRR and margin trends, product mix, churn … indicators and end-customer base growth. • Provide partners with actionable insight — not just data — including base analysis, upsell and cross-sell opportunities (e.g. ISDN switch-off migrations, connectivity upgrades) and commercial recommendations. • Support partners in identifying growth opportunities within their own base, working alongside ...

impact. Data Strategy & Ownership Lead the development of the data strategy across products and platforms Act as the senior data lead, supporting leadership with insight-driven decision making Identify opportunities to improve player acquisition, retention, and lifetime value through data Data Management & Governance Own data architecture across CRM systems … Stakeholder Reporting Support client-facing reporting, demonstrating ROI and impact of solutions Work closely with account management and marketing teams to optimise campaigns Provide insight into trends such as acquisition cost, attrition, and engagement Tools & Systems Manage and optimise CRM and database systems (e.g., supporter databases, platforms) Lead ...