Oxford, Oxfordshire, United Kingdom Hybrid/Remote Options
TripAdvisor LLC
a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer … pain points, diagnose root causes, and deliver actionablerecommendations that directly improve customer service outcomes. End-to-end reporting: Own the design, build, automation, and maintenance of performance dashboards and critical reports for Operations and Product, ensuring accuracy and clarity at every level. Operational monitoring & improvement: Identify trends and anomalies in large datasets, working closely with cross-functional … a Senior Customer Operations Analyst, you'll apply rigorous analytics to uncover insights, drive measurable improvements, and shape customer service strategy. You'll partner with stakeholders to deliver clear recommendations, support data-driven change, and ensure every operational decision is grounded in robust analysis, directly enhancing customer outcomes. Key Responsibilities Drive measurable impact: Use advanced analytics to uncover customer More ❯
analytical solutions that improve customer experience, optimise operations, and support financial and strategic planning.This role combines technical expertise with leadership responsibilities, including mentoring analysts and engineers, translating insights into actionablerecommendations, and ensuring data science practices align with organisational goals. Key Responsibilities Customer Insights: Build churn prediction models, apply clustering and segmentation, and use NLP for sentiment analysis More ❯
security frameworks and ensure compliance with global standards. Key Responsibilities Deliver end-to-end Cyber GRC consulting projects for enterprise clients. Conduct risk assessments, develop compliance frameworks, and provide actionable recommendations. Apply industry standards such as ISO27001, NIST CSF, CIS Top 18, and COBIT. Support clients with Cloud Security, Business Continuity, Disaster Recovery, and emerging technology risk management. Collaborate More ❯
privileges). Evaluate connector performance, lag, and error handling mechanisms. Identify bottlenecks, misconfigurations, or anti-patterns in the current implementation. Provide a detailed report with findings, best practices, and actionable recommendations. Optionally, support implementation of recommended changes and performance tuning. What we require from you 4+ years of experience as a MongoDB DBA in production environments Deep expertise in More ❯
key business questions. As a Liquid AI Brainwave Designer, you will play a pivotal role in designing the blueprints for the future Brainwaves that will transform raw data into actionable insights and compelling narratives that drive better business decisions in the most efficient way possible for our clients. Job description: Responsibilities: Job Responsibilities Design Future Circana Brainwaves: Accountable for … a critical component for the success of Circana Brainwaves. The Brainwave Designer is responsible for the development of these prompts that in the future will also look to drive actionable recommendations. Stakeholder Interaction: Engage with key internal and client stakeholders to ensure all developed designs are built in the best way to meet the business needs of our clients More ❯