Stoke-on-Trent, England, United Kingdom Hybrid / WFH Options
Vodafone
As a Complex Complaint Specialist you will be responsible for taking ownership of our very complex customer complaints and use your natural curiosity, tenacity, activelistening, and relationship building skills and your ability to connect to investigate, review and resolve. This is not just any complaints handling role … the ideal candidate will have: Inert ability to quickly understand and translate complex information with a view to formulate potential resolutions for the customer. Activelistening skills and excellent problem-solving capabilities. A continuous improvement mindset – you will listen to our customers and capture feedback in a way more »
of Customer Relation Management Skills, Ability & Knowledge Essential Ability to work as part of a multi-disciplinary team High level of interpersonal skills, including activelistening and understanding. Excellent written and verbal communication skills Broad knowledge of operational technology (OT) products, services and terminology Ability to handle confidential more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
quality, maintainable code. Well-versed in working within Continuous Integration and Continuous Deployment pipelines and capable of performing Unit Testing using MSTest or NUnit. Active participant in Agile Scrum Teams, contributing to Scrum events for refining, planning, and reviewing, showcasing your adaptability and collaboration skills. Desirable Hands-on experience … or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
Warwickshire, England, United Kingdom Hybrid / WFH Options
Mercury
or flexible hours, we trust our employees to find the balance that suits them best. Open Communication: Transparency is key. We encourage open dialogue, activelistening, and constructive feedback. Your voice matters. Gratitude and Autonomy: We appreciate hard work and celebrate achievements. You’ll have the autonomy to more »
Wizardry: From inception to decommissioning, you know how to manage product lifecycles effectively. Communication Ninja: Whether its customers or colleagues, your communication skills shine. Activelistening is your superpower.Team Player: Collaboration fuels your success. You thrive in cross-functional teams. Product Evangelist: You can eulogize our products and … a maximum of five days Annual pay review Holiday Buy Scheme All-company bonus scheme Death in service cover Employee assistance programme Company pension Active social calendar Strong focus on developing our people About The Company Intercity Technology provides reliable and secure technologies in communications, cloud and managed services more »