Lead Service Designer - Digital CX
Seven Sisters, West Glamorgan, United Kingdom
Hybrid/Remote Options
Hybrid/Remote Options
Sky
journey maps, empathy maps, and insight repositories to embed customer needs throughout delivery Mastery in accessibility, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Portfolio: Interested? While applying, please include portfolio/content showing evidence of More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: