Implementation Service Lead
Chester Le Street, County Durham, North East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Voyage Care Ltd
Responsibilities of the role: Customer Engagement: Be the primary contact for Operational teams, Implementation Managers, and Service Managers, ensuring a seamless implementation process. Data Management: Manage and prepare data for successful implementations. Training & Support: Train and coach staff on new processes and systems. Project Management: Work according … to implementation and project plans, ensuring tasks and deadlines are met. Technical Support: Collaborate with IT and Implementation Managers to resolve technical issues. Collaboration & Communication: Participate in weekly implementation meetings, identify training needs, and address local challenges. Travel & Adaptability: Travel across the UK with some overnight stays and adapt … Proficient in MS Office applications (Excel, Word, etc.) Self-directed with excellent communication and relationship-building skills Flexible with travel and working hours Desirable: Agile Project Management Foundation Certification Relevant degree or equivalent work experience Knowledge of the social care sector and project management best more »
Employment Type: Permanent, Part Time, Work From Home
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