Senior Support Engineer
Coulsdon East, England, United Kingdom
Lumanai Recruitment LTD
to communicate effectively at a technical and non-technical levelTroubleshoot a variety of issues, either by applying knowledge you have gained or researching fixes.Use Autotask to log, monitor and pick up tickets. Manage ticket queues to ensure SLA’s are met.Proactively check monitoring alerts, diagnose faults, and raise awareness more »
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