1 to 2 of 2 Back Office Jobs in Bedfordshire

with cross-functional teams to understand business requirements and design robust integration solutions Develop strategies for integrating voice calls from Amazon Connect with various back-office systems Configure Amazon Connect contact flows, queues, and routing profiles to optimise call handling Customise Amazon Connect using AWS Lambda functions, ensuring … and escalation mechanisms Integrate Amazon Connect with telephony services, ensuring high call quality and reliability Establish real-time data synchronisation between Amazon Connect and back-office databases. Ensure accurate and timely updates to customer records, case details, and other relevant information Implement error handling mechanisms to address call more »

support, including: * CRM System (client and candidate databases, email templates, reports, records, terms of business, contracts, etc) * Remote Desktop Access, M/S Pro Office Suite (you provide your PC/laptop * VOIP Mobile Software * Job Board and Website advertising platforms * Digital direct and social media marketing campaigns to … generate sales leads * On boarding programme and ongoing management support * Full back office service – advice and system support, billing, credit control, etc “It’s all about the right people!" ....and that starts with you more »