Senior Desktop Support
Ipswich, Suffolk, East Anglia, United Kingdom
Ntrinsic Consulting Europe Limited
15pm - Onsite . Day to day: Able to deal directly with clients in a friendly and highly confident manner Troubleshooting known and unknown hardware / software issues related to desktop, laptops, workstations, peripherals, and associated accessories Experienced with VIP support and engagement Troubleshooting known and unknown software issues related … PowerPoint, Outlook, OneDrive, Intune etc) Experience in Windows imaging techniques (Network & Local) Microsoft Active Directory & Azure Active Directory knowledge Remote desktop support tools Desktop / printer configurations Excellent interpersonal & communication skills Must be able to work independently and part of a team. Experience and technical knowledge of IT, PCs … / peripherals, and their architecture Break fix, IMACs, Incidents, Projects Experience with Ticket Management Comfortable with liaising and working alongside 3rd Parties Display flexibility and the ability to manage your day effectively Desirable Skills: ITIL Foundation 3 4 years experience supporting Windows environment more »
Employment Type: Permanent
Salary: £30,000
Posted: