more important. Responsibilities include: To manage incoming reactive maintenance helpdesk jobs on various contracts, raising, allocating, reviewing, reworking, and signing off. Daily monitoring of CAFM system to ensure that helpdesk faults and work orders have been accurately created, assigned, prioritised, and categorised in line with contractual KPI's and SLA more »
Stevenage, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Myfm Ltd
Job Title : CAFM Administrator, Stevenage, Hybrid Working, Interim Reference: 372 Summary of the CAFM Administrator role: Our client is seeking an experienced Technical Project Manager to support their FM Commercial Systems Manager with the support, maintenance and development of their Planon CAFM system. CAFM Administrator Deliverables/Outcomes (include but … are not limited to): Leading a project to implement a mobile version of CAFM across the business portfolio for PPM and reactive job management. Working with all stakeholders to gather necessary requirements for technical implementations. Working with Planon to configure workflows, layouts, homepage gadgets and permissions structures. Responsible for the … software packages (Planon, SHE, Microsoft). Good understanding of Facilities Management activities. Excellent experience and knowledge of a range of IT systems and tools CAFM preferred. Strong organisation & project management skills. Ability to manage multiple stakeholder requirements & communications. Self-starter with excellent initiative and problem-solving skills to proactively analyse more »
reporting to the help desk manager. Receive and process work requests from clients, received via e mail, telephone and portal. Log Calls onto company CAFM system, assign correct trade and supplier, book appointments, send PO's, process permits. Manage planned maintenance schedules including compliance, and reactive requests associated with the … PPM being managed ensuring that the account coordinator is updated. Process updates from suppliers obtaining information for quotes where required, upload all updates onto CAFM system and portals. Estimate further works. Close down completed job Send client reports. Be part of the weekend rota where required paid overtime. Attend client more »
