1 to 2 of 2 CMDB Jobs in the Thames Valley

you will have the opportunity to:Manage Cytiva Learning and Development portfolio including Cornerstone, Udemy, maintaining accuracy of application data in Configuration Management Database (CMDB).Responsible for the Application roadmap, vendor and budget management (expenditure, licensing costs etc.), demand management process (capture funnel, groom & prioritise) aligned with Cytiva Learning and … through release and sustainment. Define metrics to measure success and enable continuous improvements to support learning and development. Support Operations including ServiceNow Change process, CMDB updates & application support process and managing incidents & achieving SLA standards.Partnering with cross-functional stakeholders to drive prioritization, On-time delivery, progress tracking, flag risks and more »

involved between process and sub-systems (Northbound & Southbound) based on Analyse & document the Configuration Item (CI) data mapping between business processes, inventory system and CMDB (CI & relationship models) for service management integration Collaborating with and supporting CMDB/ITSM product vendor to create & manage CI and relationship in CMDB. Preparing … processes and systems (to operate network service & resource domains) Experience of resource/service inventory migration, data migration Experience in Configuration management data modelling, CMDB data architecture. Understanding and exposure of cloud services. Knowledge of OSS/BSS sub-domains - Ordering, workflows, orchestration, fulfilment, Fault, Performance management, ETL etc. Extensive more »