1 to 25 of 33 CMDB Jobs in the UK excluding London

Infrastructure groups in region. Follow and promote change control processes to ensure compliance and protect service. Follow asset management processes in region and improve CMDB accuracy. Document and control Standard Operating Procedure (SOP's) for IT processes. Promote and demonstrate an Automation First thinking. Deliver best fit use cases for more »

that MyIT provides a cohesive platform for use across UKPN's service management processes (such as Incident, Problem, Change, Configuration Management) Accountable for the CMDB as the escalation point for any issues related to the Configuration Management process, Discovery and the CMDB. DUTIES AND RESPONSIBILITIES OF THE WIDER SERVICE ASSURANCE more »

ITSM/ITOM initiatives. Key Responsibilities: Administering the ServiceNow platform Managing business services and configuration item relationships within ServiceNow Supporting ServiceNow discovery tool for CMDB Installing and testing updates and new releases Collaborating with business users to refine business requirements and workflows, and translating them into technical specifications Configuring and more »

that support requirements have been met. Ensured that services being handed over into operations have the necessary artefacts (KB articles, CI entries in the CMDB) produced to enable them to be supported and developed post transition to live/production environment. Worked with the IT Services operational teams to understand more »

implementation of solutions. This role will allow extensive ServiceNow training and upskilling. Our client is looking for someone who possesses experience in ITOM/CMDB/Discovery work. Essential skills for this role include ITIL processes, Developing solutions with ServiceNow. Core Responsibilities: * Developing complex solutions, carry out impact assessments to more »

request at a scheduled CAB meeting. Report back on successful, deferred, or failed changes to CAB. Ensuring that ICT infrastructure Configuration Management Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »

similar role. Familiarity with helpdesk ticketing systems (ITSM tools). ITIL Foundation qualified. Good all-round knowledge of IT Applications/Infrastructure. Experience of CMDB Data modelling and reporting. Strong customer service orientation, good communication, teamwork, and interpersonal skills. Attention to detail and the ability to manage multiple priorities and more »

tools are important - experience of ServiceNow or HALO is essential ITIL Foundation qualified Good all-round knowledge of IT Applications/Infrastructure Experience of CMDB Data modelling and reporting Strong customer service orientation, good communication, teamwork, and interpersonal skills Attention to detail and the ability to manage multiple priorities and more »

highly secure site near Reading. Hybrid working is supported after training. Job Summary: As the Application Support Engineer you will support various applications in CMDB and Monitoring. You will carry out daily checks, regular maintenance, patching and incident resolution. Essential skills/qualifications: Windows Server experience Active SC clearance Active more »

to day responsibilities of this role will include: IT Asset Management including IT asset allocation, stock levels, replenishment, audits etc Using the ServiceNow configuration management database for Newcastle based assets. Coordination of local joiners, leavers, movers where a DS service or asset is involved Contract Management for a subset of more »

anomalies in Vale (and other ITSM platforms as required) working with the wider team to address. Update Dealer and Kyocera Databases Updating the configuration management database as agreed Liaising with field engineers (KSN) to provide support. Resolve technical queries for both contracted and warranty customers. Collaborate with all of the more »

of all Company and Client services Respond to Service and Incident Requests as allocated to you or reassign as necessary Maintain an accurate Configuration Management Database (CMBD) Complete appropriate administrative functions including configuration, process and operational documentation and maintenance of Service Desk information Ensure that all ICT functions achieve standards more »

convening of CAB where appropriate or as a retrospective change request at a scheduled CAB meeting. Ensuring that ICT infrastructure Configuration Management Data Base (CMDB) is kept accurate and up to date throughout the asset life cycle and ensure that all capital assets are recorded on the Capital Asset Register. more »

Requirements: NVQ Diploma in Business and Administration or equivalent. Experience providing coordination support to complex business functions. Proficiency in Microsoft applications. Experience with internal CMDB and accounting systems. Previous support experience with Project Management Teams. Familiarity with Microsoft Project. UK Security Check (SC) clearance required or eligible. If this sounds more »

experience of SAP, however, service acceptance around any other large scale applications considered Desirable: ITIL Practitioner Experience of use of industrial strength CMDBs (Configuration Management Database) and their application (e.g. ServiceNow) Familiarity with the generation of Service Acceptance Checklists and Service Design Packs and Operational readiness reviews Able to hold more »

seeks an Application Support Engineer in Stoke-on-Trent. Join their team to master discovery data and lifecycle management. Responsibilities include maintaining and auditing CMDB-stored data, ensuring data precision, and periodic reviews to uphold standards. This role offers flexibility with our clients' hybrid working policy. If you're passionate more »

Service Asset and Configuration Management Engineer, you will be responsible for maintaining the IT environment and data that is collected and stored within the CMDB and other toolsets. You will be taking responsibility for the data quality and processes You will be updating and maintaining the CMS, ensuring data is more »

ve got to be a whizz with software packaging, know your way around tools like or similar to SNOW Licence Manager, Nessus, Truesight, and CMDB, and be a pro at digging into data with Excel and SQL. There is huge investment in tech, so your role as an internal IT more »

Coordinator will ideally have the following skills:- 2+ Years in a similar role at a large organisation (3000+ employees) Experience working with ITAM or CMDB tools Experience in working with a ITAM strategy and roadmap Experience in creating KPI's that align with CSF's ITIL Foundation v3 or v4 more »

changes with governance and risk management. Chair the Change Advisory Board (CAB) for high-risk change discussions. Define and maintain the Configuration Management Database (CMDB), ensuring alignment with business needs. Facilitate CMDB audits to ensure accuracy. Develop continual service improvement roadmaps for Change & CMDB modules within the ITSM tool. Define … these metrics, and provide management information to support service reviews. Lead and coach a team, managing performance, talent development, and HR processes. Develop Change & CMDB documentation and processes to ensure accurate information and efficient operations. Manage risks related to Change & CMDB modules within the ITSM tool. Contribute to the IT more »

properly. You've got to be a whizz with software packaging, know your way around tools like SNOW Licence Manager, Nessus, Truesight, and Helix CMDB, and be a pro at digging into data with Excel and SQL. The day-to-day of this role will be keeping all the software more »

Senior Configuration Management Engineer (CMDB) Manchester/Hybrid working Our client, a prestigious Professional Services is looking to engage a Senior Configuration Management Engineer (CMDB) to work out of their Manchester offices. With offices Globally, and a workforce of in excess of 5,500, you would be joining a talented … and integrations related to configuration management. You will also contribute to the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data using system management integrations. You will advance the maturity of the CMDB platform and Configuration Management as a service and will also support cross … skills and experience required: You will have a minimum of 3 years hands on relevant Configuration Management experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you are experienced with ServiceNow but UCMDM, BCM Atrium and/or Microsoft Service Management more »

such as updating, maintaining and the development of the IT Service Management Toolset (Sunrise). This includes the Service Catalogue, the Configuration Management Database (CMDB) and service documentation, i.e. triage scripts, Standard Operating Procedures (SOPs) and general support documentation. They will ensure incidents are resolved within the priority time assigned. … Service Desk enquiries. Ensure all administration activities such as updating, maintaining and development of the IT Service Management Toolset (Sunrise); to include: Service Catalogue; CMDB, and service documentation, i.e. triage scripts, Standard Operating Procedures (SOPs), general support documentation and contribution to the knowledge base is carried out by all members more »

of Snow Software AB toolsets and technologies and the configuration and implementationof the same within organisations Significant working knowledge of Service Now as master CMDB & Service now SAM Pro IT Asset Management. Led at least 3 significant external software audits working independently or with SAM advisory partner. Experience leading teams … endpoint management solutions including intune, SCCM, Autopilot and/or other deployment and patching technologies Working knowledge of Asset data flows to Service Now CMDB & Service Now SAM Pro for IT Asset Management Working knowledge of Microsoft Power BI and can demonstrate use within the ITAM Business Intelligence, Data Insights more »

teams and service owners. This role involves proactively identifying and resolving technical issues, coordinating incident response, ensuring the smooth operation of IT services, managing CMDB updates and change monitoring. As the IT Operations Centre Analyst you will work closely with other members, various IT teams and stakeholders to provide real … service capacity management. Proficient in event management techniques and tools. Familiarity with networking protocols, including TCP/IP, DNS, DHCP, and routing. Experience in CMDB management, including updating and maintaining configuration information. Proficient in change monitoring and ensuring compliance with change management processes. Proficient in scripting languages (e.g., SQL, Python … functional IT teams to ensure effective communication and timely resolution of incidents and problems, adhering to ITIL change management processes. Update and maintain the CMDB, ensuring accurate and up-to-date configuration information, following ITIL configuration management processes. Monitor and track changes to the IT environment, ensuring compliance with change more »