3 of 3 CRM Jobs in Durham

increase adoption, and identify upsell opportunities.• Deliver product demos and training sessions to clients, ensuring they maximise platform value.• Support continuous improvement of processes, CRM utilisation, and reporting to inform decision-making. Person Specification: • Proven experience managing customer service and/or sales teams in a fast-paced environment.• Strong ...

utilising AI and Machine Learning (ML) deployed via a cloud-first approach. Commercial Support: Provide essential technical insight and solution specifications to the CRM and Professional Services teams to support bids, tender responses, and ultimately secure new business. What we're looking for: Essential Skills & Experience Candidates must demonstrate proficiency ...

design, build, and deploy practical AI solutions that accelerate how ABT works. You will help us automate manual tasks, connect AI agents to our CRM and ERP systems, strengthen customer interactions with data-driven “proof packages,” and explore new AI-enabled capabilities that strengthen our position as a UK leader … workload across the business (e.g., engineering reporting, quality checks, customer updates, goods-in documentation, production forecasting). Create AI workflows that integrate with our CRM and ERP systems (including IFS Cloud), enabling smarter insights, rapid data retrieval, and improved traceability. Maintain AI agents that support internal teams, including text-analysis ...