7 of 7 CRM Jobs in Durham

incident, request and task queues to ensure effective management, timely progression and resolution according to service level agreements and performance standards. Stakeholder and Customer Relationship Management: Build and maintain strong working relationships with stakeholders, customers and support teams to ensure a responsive, high-quality and customer-focused service. Assume responsibility ...

metrics, and business requirements. Coordinate the management of major incidents, ensuring seamless collaboration among resolver groups and timely communication with collaborators. Stakeholder and Customer Relationship Management Build and maintain strong relationships with stakeholders, customers, suppliers and delivery teams to ensure a high-quality, user-focused service. Act as the primary ...

Grow existing customer accounts whilst identifying further commercial opportunities. Produce quotations, proposals and commercial presentations. Build and maintain a healthy sales pipeline using the CRM system. Work closely with internal production and technical teams to deliver excellent customer solutions. Develop and improve internal sales processes. Represent the business professionally whilst ...

HubSpot Specialist required by fast-growing Consultancy! This is a varied and challenging role where you'll take ownership of the company's HubSpot CRM platform, helping to shape a data-driven reporting and performance infrastructure that supports business growth Essential: At least 3yrs HubSpot experience Strong knowledge of Sales ...

Teams. Organise and support customer events and webinars. Manage your own diary and prioritise your workload effectively. Update and maintain customer records using the CRM system. Work closely with Marketing, Operations and the wider commercial team to improve the customer journey. Produce regular updates on customer activity and regional performance. … including handling high volumes of emails and customer enquiries. Strong relationship-building and communication skills. Commercially minded with the confidence to identify sales opportunities. CRM experience is advantageous. Eager to learn, develop and build a career within sales. A positive attitude with the ability to thrive in a fast-paced ...

trusted relationships with decision-makers across the industry Grow existing accounts through upselling and cross-selling Manage and maintain a strong sales pipeline using CRM tools (Salesforce) Represent the business at trade shows and industry events Stay ahead of market trends, competitor activity, and customer needs What We're Looking … revenue targets Strong commercial awareness and solution-focused mindset Confident communicator with excellent relationship-building skills Comfortable negotiating with buyers and senior stakeholders CRM experience (Salesforce preferred) Full UK driving licence and willingness to travel What's in It for You? Competitive package including car allowance Hybrid/Remote ...

developing an existing client base Converting inbound enquiries into sales opportunities Building strong, long-term customer relationships Achieving and exceeding sales targets Maintaining accurate CRM records and pipeline activity Preparing quotations and processing sales orders Liaising with internal teams to ensure smooth delivery About You Essential: Proven experience in sales … business development, or account management Strong communication and negotiation skills Experience working to targets in a commercial environment Confident using CRM systems Personal attributes: Motivated, proactive, and results-driven Strong relationship-building skills Resilient and target-focused Collaborative team player What s on Offer in this Business Development Executive role ...