2 CRM Jobs in Midlothian

rapport with accounts to understand their needs and identify upsell/cross-sell opportunities for additional revenue. Qualify new business leads and maintain the CRM database. Take ownership of and resolve any issues raised by partners, ensuring prompt resolution. Cultivate partner relationships and ensure high levels of customer satisfaction. Stay more »

/customers via phone and email Data entry and database management - ensuring that data is accurate and up to date when recorded on the CRM Managing enquiries signposting and liaising with the relevant colleagues as required, escalating issues as appropriate to the line manager Any other general admin duties as more »