Call Centre Manager Jobs

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Call Centre Manager

Reading, England, United Kingdom
HONOR
reliable products enables people to become the better version of themselves. For more information, please visit HONOR online at HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some … international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our brand's call center partners. You will be responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and … across the UK and internationally. Responsibilities Design, develop, and deliver comprehensive training programs on brand-specific products, services, policies, and procedures. Responsible for the call center targets by retailer as your own KPI’s. Build and design incentives with our internal departments to then drive them with the retailer. more »
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Senior IT Manager - Call Centre

Glasgow, Lanarkshire, Scotland, United Kingdom
Kura
Senior IT Manager Location: Glasgow Hours: Monday to Friday 9am-5.30pm Salary: DOE Holidays: 22 days holidays(increases to 27 based on tenure) plus 8 UK Bank Holidays. Who we are Kura provides award-winning outsourced contact centre solutions across UK and South Africa. Its software subsidiary, Inisoft … their full potential. We are building a culture that shifts the mind-set from focusing on things and stuff to people and behaviour. We call this process Crossing the Bridge. Our Vision is to be Unrivalled in Developing People."? Role Details What if you worked with a company that … leadership and management skills, and giving you both the tools and autonomy you need to be successful? We are looking for a Senior IT Manager to play a proactive part in the strategic planning, development and support of all IT Solutions and Services within our business. The role holder more »
Employment Type: Permanent
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