Redditch, Worcestershire, West Midlands, United Kingdom Hybrid / WFH Options
Telxl Limited
partners and customers. Though this role is not hands-on , you will need to be able to have relatable experience in networking/infrastructure management to effectively manage the technical operations team , provide informed guidance and reduce single point dependencies . As a Technical Operations Manager, you will; Lead … the day-to-day management and continuous improvement of the Technical Operations team. Play a pivotal role in driving operational efficiencies, cost optimisation and best practices to lower the cost to serve. E nsur e our infrastructure remains robust, secure, and scalable mitigating inefficiencies and minimis ing customer impacting … inciden ts. Be responsible for incident management and through collaboration with other stakeholders, identify root causes and resolutions. Oversee capacitymanagement for infrastructure, systems and services. Actively contribute to improvements of the technical strategy and architecture. You will b e a solution-driven individual, who has substantial more »
Birmingham, West Midlands, West Midlands (County), United Kingdom
Akkodis
to ensure the successful delivery of projects to schedule, budget, and quality in line with the agreed project standards. You will ensure successful stakeholder management and engagement through effective communication and project reporting. In addition, you will provide coaching and mentoring support where required and assist in the on … going reviews of the Project Management Methodology and processes. Key Responsibilities Lead projects through the appropriate project lifecycle Manage project teams to ensure effective delivery, setting clear personal objectives and deliverables for each team member. Work with individual teams to ensure they input at an appropriate time to the … the project. Lead project governance sessions for allocated projects. Be involved in periodic reviews of the IT Portfolio framework. Input into the demand and capacitymanagement lifecycle. ensuring all enhancements and projects including pipeline demand are allocated resources on the resource schedule. Input to Project Management and more »
IT issues resolved and documented in a timely manner; 3. Maintain IT Server, networks, software and office systems. Monitor IT systems, and carry out capacity management. Maintain data storage and Backup solutions; 4. Support R&D engineers to implement and manage different R&D software; 5. Install, support and … security of all IT systems and equipment; 7. Communicate and coordinate with headquarters IT department on IT projects implementation when needed; 8. IT assets management, IT policies improvement; 9. Other IT relevant tasks assigned by line manager and or senior management; Skills & Qualifications: 1. At least 3 years more »
Stoke-On-Trent, England, United Kingdom Hybrid / WFH Options
bet365
premises and in the cloud. The role is instrumental in providing timely and effective incident triage, platform operations, proactive maintenance and performance analysis and capacity management. Furthermore to enhance observability, supporting third party integrations and ensuring our development and automated testing pipelines run smoothly. This role is eligible for … decisions under pressure, resilience in challenging situations and adaptable to changing priorities. Main Responsibilities Triaging and resolving of critical incidents. Performing system performance analysis, capacity planning and monitoring checks. Supporting release management activities. Provisioning new platforms and creation of automated workflows. Coordinating of system changes and operations, including more »
and Service Desk Manager required to work on an initial 3-month contract implementing short to medium term delivery strategy, process optimisation and capability management for a Service Desk team, as our client kick off a large business model transformation. The successful candidate will be responsible for managing a … efficiency in processes to positively impact employee relations. Our client are looking for someone with solid experience of ITIL including incident, problem, change and capacity management. They need someone who can collaborate and communicate with other members of senior management to ensure alignment to business objectives and discuss more »