1 to 25 of 31 Case Management Jobs in the North West

Legal Business Systems and Workflow Analyst - North West Legal Business Systems and Workflow Analyst who has excellent experience in implementing and configuring legal case management systems is required by a leading law firm in Manchester & Cheshire. - Role can be fully remote if needed This is a brand-new … role for the firm, so they are happy to speak to candidates from a wide range of legal backgrounds, either Technical Business Analysts, Case management development or a Fee Earner with case management expertise. They are looking for the following experience: Implementing and configuring a legal … case management system, including: Development of processes/workflows Using SQL Maintenance to write in-application queries and reports. Setting up and administering user profiles and user groups Automating jobs Exporting and importing data to and from the system Writing and updating user documentation Creating/amending documents more »

skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and … services. Responsibilities: Design the Proclaim Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »

skills and experience in a vibrant working environment. The Proclaim Developer will be directly responsible for building solutions and enhancing existing functionality within the case management system. This role will require you to ensure the integration of the case management system with other business solutions and … services. Responsibilities: Design the Proclaim Case Management System Document templates and develop new workflows. Develop and maintain new business solutions. Build MI to track and monitor performance and KPIs. Keep up to date with the latest industry developments. Skills: Experience developing the Proclaim Case Management System … Degree level education beneficial but not essential Understanding of legal workflows and their implementation into case management software Excellent verbal and written communication skills Positive, innovative, and inquisitive approach to problem solving. Database understanding advantageous. The role will see you join a well-established business, that are looking more »

the Year 2023 Clients Include: Currys, Wickes, Virgin Atlantic, Network Rail, BT Group, Sainsburys, Post Office, Pret and More Your Background/Skills: Product Management, Data Analysis, Product Roadmaps, Market Trends, Product Vision, Excellent Communication, Team Leadership About us: We are the UKs leading provider of Award-Winning HR … company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

We are seeking a driven and passionate Product Manager to take ownership of the strategic development and ongoing success of our empower Employee Relations Case Management solution. You will collaborate with cross-functional teams to define the product vision, roadmap, and execute initiatives aligned with the needs of … outcomes that empower aims to deliver. Conducting market research, analyse competitor offerings, and gather ongoing customer feedback to identify opportunities to enhance empower 's case management capabilities. Working closely with sales, marketing, development, and customer support teams to streamline case workflows, effective go-to-market strategies, and … product change. Serving as an internal and external champion of the empower product, articulating its value proposition and key benefits for HR professionals. Line management of a small team of Product Owners/Business Analysts. Skills and experience required to be a successful Product Manager: Minimum of 3 years more »

Proclaim and SQL Developer (Proclaim Case experience is a Must have for the role - Either commercial exposure or basic level experience) Salary – up to £53,000 Location: Hull or Manchester/(Hybrid working once a week in either office) About the Role Due to expansion and a newly created … a commitment to teamwork and seek to advance their skills within a dynamic professional environment. This position entails ensuring seamless integration between Katchr, its case management system, and other business solutions and services. This is a great opportunity to join an award-winning growing law firm with excellent … and Microsoft Reporting Tools Proven analytical and problem-solving skills coupled with a positive, innovative, and inquisitive mindset. Demonstrated experience in developing the Proclaim Case Management System or similar CMS. In-depth understanding of legal workflows and their seamless integration into case management software. Exceptional verbal more »

a dedication to teamwork and a desire to enhance their skills in a dynamic professional setting. This role involves ensuring smooth integration between our case management system and other business solutions and services. Join a growing, award-winning law firm with excellent opportunities for an IT professional to … specific needs open for discussion during the application process. Essential Skills: Proficiency in SQL scripting and Microsoft Reporting Tools. Experience in developing the Proclaim Case Management System or similar CMS. Thorough understanding of legal workflows and their integration into case management software. Exceptional verbal and written … communication skills. Strong analytical and problem-solving abilities with a positive, innovative, and inquisitive attitude. Familiarity with data warehouses and database management is a plus. The Offer: Competitive salary with bonus opportunities Hybrid and flexible working arrangements Wellbeing initiatives Supportive, approachable, and friendly working environment Commitment to personal development more »

data-driven processes and contribute to system development. Responsibilities: Data Extraction and Reporting Create standardised reporting packs across the MAPD Group. Extract data from Case Management Systems (CMS) for customised dashboards. Build bespoke reports beyond the standard suite. Integrate CMS with other systems to ensure secure data movement. … data warehouse creation. Contribute to CMS development, including workflows and field creation. Provide supervision, training and support for team members. Recommend improvements to the case management system and IT practices.Experience: Proficiency in SQL, data visualisation tools (e.g., Tableau, Power BI), and Excel. Previous experience working with Legal Case Management Systems such as Proclaim, VisualFiles, Leap etc.Ideal Candidate: Analytical mindset with attention to detail. Strong communication skills to collaborate effectively with various teams. Ability to translate complex data into actionable insights. Proactive problem solver who can recommend process improvements.This role offers an exciting opportunity to contribute to more »

database. As an apprentice, you will use the full office 365 suite to store, develop and maintain data through use of Brown Turner Ross case management system called LEAP along with the opportunity to use the full Microsoft 365 products and access all external database systems we have … for paralegals and other staff meetings identifying trends for the current market and research for further business. Using excel, teams, emails, and their internal case management system along with external data from post office site for addresses. Access the solicitor regulation authority for checking contact details, updating the … solicitors and line managers by scanning and creating PDF formats and versions of any documentation, which will then need to be uploaded into the case management system which involves a range of all platforms across Microsoft office 365 Check and validate data with the involvement of removing duplicates more »

a focus on profitability within Casualty. The successful candidate will have a wide range of responsibilities, to include but not restricted to; leading requirements management across Casualty; driving the documentation of existing operational processes; supporting MMT and automation workstreams to build business cases where additional changes are required; and … Acceptance Testing phase of each project to ensure the developed solutions are thoroughly and robustly tested in relation to the approved set of requirements. Case management technology implementation Gathering, documenting, and agreeing business requirements to define current ways of working to help develop a future automated approach. Adapting … minimal support. Framing, visually depicting "logical" automated solutions that aid developers, in translating business needs into viable technology plans. Undertake projects within the Matter Management Programme that will implement the Firms case management solution. Take the role of liaison between the implementation team and the practice. This more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring more »

is currently looking to appoint a Proclaim Developer, who will be responsible for the design, development, and day to day administration of the Proclaim case management system. The role will be working with our Chief Operating Officer, Senior Proclaim Developer, and three other developers and where necessary third … Ability to clearly document and evidence planned changes using project and workflow documentation and retain current configurations for recovery purposes Excellent organisation and time management skills Must understand the concept of internal customers and ensure that internal stakeholders remain confident in the ability of Proclaim to suit the business … training attended or ability to demonstrate equivalent practical experience including: A minimum of 5 years' experience in a similar Proclaim development role Creating new case types, database fields and correspondents Screen design and intelligence Using maths fields and tests to perform specific functions Workflow maintenance including creation of linked more »

Offer guidance and training to employees on utilizing company IT systems. Support broader organizational projects, such as office relocations. Review and enhance the Proclaim case management system as needed. Conduct training sessions for new hires and existing staff in collaboration with various departments. Monitor and report any instances … reports to track performance metrics. Provide hands-on support as required for IT administration and queries. Skills and Qualifications: Prior experience with the Proclaim Case Management system preferred. Ability to effectively train others in computerized systems usage. Strong attention to detail and exceptional organizational skills. Capacity to prioritize … an office environment. Familiarity with Windows OS, including Windows 10 Professional and Windows Server. Competence in problem-solving within Office 365. Knowledge of printer management and setup. Proficient in MS Excel, with Tableau/MS Power BI skills being desirable. Strong data analysis capabilities. Apply now to become a more »

high quality in work support to participants ensuring they have all the tools they need to remain in work. Undertaking or participating in regular case conferences with partner organisations, support services, employers and/or other team members to ensure every participants journey is smooth and consistent. Building and … including voluntary opportunities, benefits advice, counselling, housing support, training, health services and leisure activities. Being fully responsible for all tasks related to journey/case management function including maintaining effective and efficient administrative procedures producing appropriate records and reports, including the updating of participant details on the relevant … case management system. To be our Employability Specialist Advisor you will have: The ability to travel across the specified areas Excellent stakeholder management skills Ability to organise and achieve targets Strong Administration Skills The Work and Health Programme works with those on certain benefits whose situation means more »

high quality in work support to participants ensuring they have all the tools they need to remain in work. Undertaking or participating in regular case conferences with partner organisations, support services, employers and/or other team members to ensure every participants journey is smooth and consistent. Building and … including voluntary opportunities, benefits advice, counselling, housing support, training, health services and leisure activities. Being fully responsible for all tasks related to journey/case management function including maintaining effective and efficient administrative procedures producing appropriate records and reports, including the updating of participant details on the relevant … case management system. To be our Employability Specialist Advisor you will have: The ability to travel across the specified areas Excellent stakeholder management skills Ability to organise and achieve targets Strong Administration Skills The Work and Health Programme works with those on certain benefits whose situation means more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance more »

company or consulting business pretending to understand HR. We do know HR; we live and breathe it. Our Tech: Our award-winning employee relations case management system, empower®, is designed to transform how HR leaders and line managers manage people matters. Supported by HR experts and robust HR … analytics, we simplify employee relations case management, enabling organisations to drive a positive culture, improve employee experiences, and empower HR leaders to drive an agile, thriving business. Empower® is a SaaS cloud platform that enables managers to own 90% of people matters and delivers 8 digit Annual Recurring … CD), and code quality assurance + Champion automated testing practices and tools, driving efficiency and improving software quality + Partner closely with the Product Management function to understand user needs and translate them into technical requirements + Stay abreast of emerging technologies and industry trends, identifying opportunities to enhance more »

RTA matters (including assisting with complex and or high value matters) on behalf of clients as directed and in accordance with the Firms file management and supervisory policy. Ensure that a focussed and detailed approach is taken to conducting claims in accordance with the current operational plans for the … to instructions being accepted by the Fee Earner on behalf of the Firm. All work will be carried out in accordance with your own case plan agreed with your supervisor. Whilst working on the files it is essential that the client is updated in respect of progress and the … costs implications of their case on a regular basis (at least monthly). Files must be conducted with appropriate speed whilst achieving the best possible results for the client. You are expected to maximize the Firms costs whilst conducting files. The Fee Earner will be set challenging targets in more »

speaking to those affected by crime & manage a caseload make outgoing calls, assess needs and risks and action plan with callers work on the case management system to allocate cases, provide administration on cases and assess/ensure data quality liaise with other agencies where required to find … to be composed, empathic and be able to quickly assess situations. You will be confident in using your IT skills to work on a case management system, access phone and online systems, email and Microsoft Office programmes. Please see attached Job Description and Person Specification for further details. more »

Ensuring the security of the company's IT infrastructure - Collaborating with other IT professionals to improve system performance - Preparing reports on IT activities for management Profile A successful IT Analyst should have: - A degree in Computer Science/Certifications in Information Technology, or relevant experience - Proficiency in system troubleshooting … Operating Systems:Windows 10, 11 & Windows Server (awareness) Virtualization: Citrix XenApp, Citrix XenDesktop Office Productivity: Microsoft Office Suite (Outlook, Teams, Word, Excel) Document and Case Management: iManage, Proclaim Networking: Local Area Network (LAN) support Administrative Tools: Active Directory (user configuration and management) Additional Tools: Microsoft 365 (awareness more »

for an experienced Proclaim Developer who is looking for a new challenge to play a key role in designing, developing and maintaining the proclaim case management system. You will work closely with the internal teams to understand business requirements, customise workflows and ensure effective implementation of new flows …/case types. Key Responsibilities: Create sophisticated workflows from both extensive and minimal specifications - ensure these workflows are efficient, user-friendly, and meet business requirements. Confident in identifying and collaborating with third parties for issue resolution. Deep understanding of best practices in Proclaim, including when and where to create … including CSVs, XMLs, CDHs, and understanding all data descriptions. Advanced Reports understanding to build various MI reports to track key milestones within the various case types. Competencies: Strong communication skills, capable of seeking help from team members, sharing concerns, and managing expectations. Strong attention to detail Adaptability and the more »

new tech and tools along the way. Responsibilities of the Proclaim Developer Lead the design, development, and day-to-day administration of the Proclaim case management system Undertake including template maintenance, user configuration, task server administration, and report design and execution. Collaborate with the general IT department and … Experience working on multiple projects of work in a fast-paced environment Creative mindset and ability to come up with innovative solutions Strong stakeholder management skills and desire to work as part of a team/autonomously Rory wants: Developer, Proclaim, Software, Legal Tech Please see our website page more »

Draft and provide attendance notes for fee earners for all attended matters Conduct pretrial conferences with Claimant clients Maintain own Court Diary ensuring efficient management of in house instructions Liaise with management to discuss strengths and weaknesses of progressed matters at trials To assist in developing appropriate processes … and documentation for the case management system in relation to representation at Court To identify cases where commercially it would be tactically advantageous to settle or proceed to a final hearing Keep up to date with all industry changes including case law, legislation and other matters of more »

trust between consumers and businesses, Trust Alliance Group develop diverse capabilities and expertise in a range of areas including digital alternative dispute resolution and case management technology. We are also incredibly proud to be ranked inside the top 40 of the Great Place to work accreditation, ensuring that … and key stakeholders on colleague related principles. Deliver colleague-related training sessions and onboarding sessions. Maintain the HR system and produce analysis reports for management as requested. Work with the colleagues’ team to ensure all starter and leaver processes are completed within the system. Ensure all colleagues’ files are … data cleanse and in line with GDPR compliance requirement. Work with the colleagues’ team to develop and enhance MI, reports and dashboards, providing all management information reports in a professional consistent format. Administering the employee benefit and incentive schemes as appropriate. Align with teams and management to ensure more »

and workflows. Main Responsibilities: Designing and implementing enhanced features and widgets and ensuring the deliverable meets exacting quality standards. Configuring business processes in the Case Management System inclusive of phase plans, data and workflows. Ensuring system enhancements and updates are tested and remain compatible with existing processes and … experience. Agile methodology. Demonstrated technical business analyst experience, capable of delivering methodologies and solutions. Ability to plan and facilitate workshops. Successful end to end management of changes. To be considered for this role, you need to be focused on customer engagement and end user experience and have the ability more »