1 to 2 of 2 Change Advisory Board Jobs in the West Midlands

IT Change & Configuration Manager Salary - £50,000 - £60,000 + Excellent benefits Location - Solihull/Hybrid Role purpose: This is a combined operational based position operating within the IT Service Management team. Many of the responsibilities are general, however working knowledge of the ITIL Change and … Configuration Management processes are crucial to the success of the role. To support the IT Change & Configuration Management function to help reduce risk, improve implementations, record CI's, and effect system changes smoothly. Key Responsibilities: Maintain clear and effective communication and serve as an escalation point of contact … with the primary focus on driving change workflow. Ongoing co-ordination with project and operational based teams for Change deployment. Maintain IT Change & Configuration management documentation on a regular basis and be accountable for the quality and completeness. for example, Post Implementation Reviews, presentations more »

ensure best practice processes are executed as expected to ensure service availability is maintained. Work with the wider team to ensure requests for change from the network services supplier are assessed, and where necessary follow internal process to ensure the senior management team & change advisory board is consulted on any potential activities. Support the infrastructure team leader and wider IT team with project requirements and delivery of project activity. Support the delivery & implementation of policies and procedures to deliver continuous improvements in efficiency and effectiveness in line with industry best practice. … working with a ticket management system to manage all incidents and requests. Experience with Cisco Meraki, WebEx & SolarWinds would be advantageous. Problem solving & change: Pragmatic approach and attitude towards technical tasks and challenges to meet stakeholder expectations. Able to use own initiative based on technical abilities to deliver more »