Manager - Strategy and Knowledge Management
- Hiring Organisation
- American Express
- Location
- Brighton, East Sussex, United Kingdom
- Salary
- £ 55 K
tiered support models, integration of technology platforms, and governance of knowledge assets to enable seamless resolution of colleague inquiries.The Manager, Servicing Strategy & Knowledge Management will play a critical role in shaping and driving transformation across multiple workstreams within the Servicing Strategy. This is a versatile, leadership role for someone … complex cross-functional initiatives, redesign processes, partner with technology, product and servicing teams to implement, and strengthen operational excellence across service delivery. While knowledge management remains an important component of the role, the broader goal is on enabling the Servicing Strategy to scale with a focus on building stronger ...