8 Change Management Jobs in Wiltshire

+ remote access] hands-on training Role Responsibilities The responsibilities of the role will include: Evaluating and analysing data and activities, recommending areas of change that deliver business value Implement a change management model that can be utilised across the business in all areas Support the generation … of Product and Transformational change business cases Development requirements documentations, specifications and user stories for identified developments Work with the process analyst to ensure process change is thoroughly mapped, documented and rolled out to stakeholders in a controlled manner Develop and execute on UAT and performance test plans … supporting change management Outline and administer requisite training when needed and ensure training needs for new projects/products are met Identify activities that can be supported in a POC model and support the build where applicable Build influential relationships, both internally and externally through the effective management more »

Required The Role Responsible for supporting the customer and the incident process. As well as business analyst skills the role requires significant customer relationship management and a basic technical understanding of cloud technologies. There is a requirement to develop an understanding of clients specific configuration. Experience Requires a good … understanding of ITSM tooling and work between teams to optimise and drive adoption of Incident, Service/Change request Management within new tooling (Jira Service Mgmt/Jira). Requires a thorough knowledge of core ITIL processes (Incident Management, Request Fulfilment, Change Request as a minimum … Incident Service Desk with an outsourced provider. An understanding of Agile methodologies is essential, and DevOps desirable. Expectation to demonstrate the following competencies: Incident Management, Service Catalogue Management, Service Acceptance, Relationship Management, Business Analysis, Requirements Definition and Management. Responsibilities include: 1. Work with Service Analysts to understand more »

service desk SLAs. · Working closely with the Engineering Manager and project coordinator ensuring the smooth running of the Service Desk and Project Coordination. · Creation, management, and development of monthly client reports. · Identification of trends and reporting any problems to management. · Ensure you and the team follow incident management, problem management and change management processes. · Responsible for software & hardware asset management. · Dealing with customer feedback, tracking responses. · Ability to build key relationships internal and external customer. · From time to time you may be required to support the sales team in meetings, or by providing documents … focus is the provision of IT services, delivered through many of the leading Systems and Network Integrators across Europe. NodeOne is led by a management team with proven track records in the IT service arena and has experience of building services fit for today and tomorrow. At NodeOne we more »

for the service area, organisation, and customers Share knowledge and skills proactively across the business and within the business analyst team Act as a change agent, creating a buzz about change and monitoring 3C's documents across the team Use continuous improvement methodologies to process map existing and … in identifying improvements to processes Requirements: Degree level qualification (desirable: Lean or other continuous improvement qualification, relevant Business Analyst Qualification) Proven track record of change management and continuous improvement Excellent documentation skills, including experience in designing bespoke reports or developing data analysis solutions Experience in process re-engineering more »

standards and striving for excellence across all project facets. • Oversee the opportunities and risk assessment process, ensuring thorough utilization of ARM (Asset and Risk Management), and conduct regular reviews accordingly. • Maintain, review, and update the project schedule in alignment with project specifications. Collaborate with relevant section managers to identify … deviations from planned outputs, devise improvement strategies, and address commercial considerations. • Ensure adherence to the projects change management protocols as per contractual, sub contractual, project, and organizational guidelines. Optimise commercial prospects while fostering sustainable relationships with stakeholders. • Assist the company in achieving corporate objectives, strategies, and initiatives spanning more »

/integrations of software systems. Liaising with Technical Project Managers, Product Managers and wider project stakeholders. Support and play a key role in the Change Management Process. Lead User Acceptance Testing (UAT) and create/manage execution of test plans, to ensure the root cause are addressed. The more »

Policy, SQL, Exchange, Skype, WSUS, PKI and MS Office elements. and review of low levels of design artefacts. wider system testing activities. with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided … requirements, specifically measuring performance, cost, and time. as part of a large technical team. with PowerShell. MCSE Qualification or similar firm grasp of service management tooling and ITIL. communication skills, both written and verbal. critical thinking and analytical skills to solve problems and propose new ideas. service needs to … delivered by personnel holding a valid Security Clearance (SC) in MS Office Suite. Desirable skills, qualifications and experience live services. Incident investigations. Problem Management. Change Management. Defect Management experience – underpins some applications. more »

PKI and MS Office elements. Production and review of low levels of design artefacts. Supporting wider NSoIT(D) system testing activities. Working with Service Management to resolve issues. Essential skills, qualifications and experience In order to deliver this service, it is essential that the following skills can be provided … cost, and time. Working as part of a large technical team. Working with PowerShell. Microsoft MCSE Qualification or similar A firm grasp of service management tooling and ITIL. Strong communication skills, both written and verbal. Strong critical thinking and analytical skills to solve problems and propose new ideas. The … Clearance (SC) Competency in MS Office Suite. Desirable skills, qualifications and experience Working to: Support live services. Support Incident investigations. Support Problem Management. Support Change Management. Support Defect Management CentOS/RedHat experience - underpins some applications. more »