1 to 2 of 2 Citrix Jobs in East Anglia

Maths and English IT certificated desirable but not essential. Desired but not essential skills in Vanti, ServiceNow, O365 administration, AD, Comptia A+, ITIL, MCSA, Citrix, MFA, Customer service. Outlook, Folder file permissions, Wi-Fi/Network troubleshooting, Distribution lists. Requirements: Regularly updating incidents logged on the Incident Management system more »

raising and monitoring helpdesk tickets. Troubleshooting Triage of initial support queries including general connectivity from laptops and mobile devices. Assist with office 365 and Citrix usage queries. Assist in maintaining support ticket queues and allocating 2nd/3rd line support to the relevant team/individuals/partners. Build more »