8 of 8 Client Onboarding Jobs in the East Midlands

incidents, ensuring resolution within agreed SLAs. Pre-Sales Consultation: Collaborate closely with the Pre-Sales team to discuss and recommend the most suitable technology solutions and architectures for upcoming client projects. New Client Onboarding & Transition: Serve as the main point of technical contact for new clients immediately after a solution goes live. Manage support and bedding … core principles of being Customer Focused, Accountable, Commercially Aware, Collaborative, and Innovative. Ready to step up into this senior escalation role and utilise your deep IT expertise to drive client success More ❯

an existing portfolio. To support a period of sustained growth, they are looking for a commercially driven, consultative professional who can identify opportunities, close deals, and build long-term client relationships. This company have been providing expert consultancy services to sole traders and large nationwide corporations for the past decade. They hold a broad portfolio of energy suppliers and … Drive new business acquisition through outreach, cold calls, networking, and leveraging industry knowledge Grow a portfolio of key clients with a focus on retention and upselling opportunities Lead strategic client discussions, offering expert advice on energy solutions and utility services Collaborate with admin support to ensure seamless client onboarding The Person: Full driving license Sales background More ❯

using your own marketing methods (social media, content, email, partnerships, etc.). Maintain ongoing relationships with acquired clients to encourage retention and upselling. Collaborate with our support team for client onboarding and service delivery. Ideal Candidate: Existing affiliate marketers, resellers, hosting consultants, or sales freelancers. Has access to a relevant audience or client base in need More ❯

Contract Role – Onboarding & Cards, Payments Business Analyst (Banking) - Northampton/Hybrid – 12 months initial – Inside IR35 We are seeking an experienced Business Analyst (Cards … Payments & Onboarding) to join a leading UK banking organisation on a 12-month contract. The successful candidate will work across critical change initiatives focused on improving customer onboarding journeys, card issuance, and payment processes. You will play a key role in defining requirements, optimising business processes, and supporting the delivery of compliant, efficient, and customer-centric … Analyst within the Banking or Financial Services sector. Strong understanding of Cards and Payments (credit/debit card processing, payment gateways, settlements, and authorisations). Solid knowledge of Customer Onboarding and KYC/AML processes. Experience working on regulatory, digital transformation, or operational improvement programmes. Demonstrated ability to gather, analyse, and document complex business and functional requirements. Experience More ❯

Macildowie are working exclusively with this flexible and supportive SaaS/Tech client based in Nottingham city centre. They are looking for a Customer Account Manager to join their compact, cooperative team. This is a high impact role... The Customer Success Manager will be a key stakeholder in influencing the product roadmap, working closely with leadership and the development … make sure your CV is reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would like information on how we More ❯

The Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding process and providing ongoing support as they learn the … new platform can be overwhelming for customers, the ability to reassure users, explain technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live schedules with internal teams … with customers through timely, proactive support Ensure all support cases are accurately logged and resolved in a professional manner About You 2-3 years experience in software support, onboarding, or a customer-facing IT role Ability to explain technical steps in a simple, friendly, and confident manner Strong customer service skills and the ability to build rapport Organised More ❯

the ins and outs of fintech.No experience is necessary, the right personality is all we need for you to be considered. The role Maintaining accurate and up-to-date client records. Support onboarding for new clients and users Identify opportunities to streamline processes and improve the overall customer experience. Communicate updates to customers through email, phone and More ❯

the ins and outs of fintech.No experience is necessary, the right personality is all we need for you to be considered. The role Maintaining accurate and up-to-date client records. Support onboarding for new clients and users Identify opportunities to streamline processes and improve the overall customer experience. Communicate updates to customers through email, phone and More ❯