2 of 2 Client Onboarding Jobs in the East Midlands

Role: We’re seeking a hands-on, results-driven Client Implementation & Project Manager to join our PMO team. Constellia is a dynamic and growing business committed to delivering exceptional service to our clients. We are building a strong operational infrastructure to support our continued growth — and this role sits … Responsibilities: Lead and manage strategic ad-hoc projects, ensuring timely delivery and alignment with organisational objectives. Own and enhance the full end-to-end client onboarding process (Gold, Silver, Bronze clients), ensuring a smooth and professional implementation experience. Continuously improve the customer journey by working closely with ...

Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding … customers, the ability to reassure users, explain technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live ...