Service Desk Engineer
- Hiring Organisation
- Nextech
- Location
- Northampton, Northamptonshire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
closely with senior engineers, gaining valuable experience while developing your technical skillset. The role is primarily office/home-based with occasional visits to client sites when required. Key Responsibilities Providing 1st line technical support via phone, email and remote tools Logging, updating and resolving support tickets Troubleshooting hardware … Azure Escalating complex issues to senior engineers where appropriate Maintaining excellent customer service standards throughout the support process Assisting with IT deployments and client onboarding projects Skills & Experience We're interested in candidates who have experience with some or all of the following: Previous experience within ...