24 of 24 Client Onboarding Jobs in the East Midlands

Client Success Manager

Hiring Organisation
Scissero
Location
Derby, Derbyshire, UK
Employment Type
Full-time
U.S, EMEA, and APAC. We believe technology augments, not replaces legal expertise. Our culture values collaboration, inclusivity, and flexibility. We are looking for a client‐focused and commercially minded Client Success Manager based in London (hybrid) to drive client success at Scissero. This role sits … clients, legal, sales, product, and engineering, ensuring our AI‐powered legal technology delivers clear, measurable value. You will support new and existing clients, translate client requirements into internal delivery plans, and own post‐sale success through onboarding, adoption, analytics, and ongoing commercial reviews. This is a hands ...

Client Implementation and Project Manager

Hiring Organisation
TH Recruitment
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Role: We’re seeking a hands-on, results-driven Client Implementation & Project Manager to join our PMO team. Constellia is a dynamic and growing business committed to delivering exceptional service to our clients. We are building a strong operational infrastructure to support our continued growth — and this role sits … Responsibilities: Lead and manage strategic ad-hoc projects, ensuring timely delivery and alignment with organisational objectives. Own and enhance the full end-to-end client onboarding process (Gold, Silver, Bronze clients), ensuring a smooth and professional implementation experience. Continuously improve the customer journey by working closely with ...

Service Operations Manager

Hiring Organisation
NTech Consultants LTD and NTech Contracts LTD
Location
Nottingham, UK
Employment Type
Full-time
+ Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, ProjectPlans, Jira, MS Project, Processes. My client, a provider of EV and Solar systemsare seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions … UK. In charge of Jira and dealing with customer faults/escalations • Responsible for the smooth operation of cloud-based SaaS suite • Ensure efficient client onboarding and seamless integration of SaaS solutions, tailored to specific market needs. • Collaborate with sales and technical teams to secure high-margin ...

Service Operations Manager

Hiring Organisation
NTech Consultants LTD and NTech Contracts LTD
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
+ Bens Driving license required. Environment:- EV, IT, Service Desk, Software, ITIL, Escalations, Customer Facing, ProjectPlans, Jira, MS Project, Processes. My client, a provider of EV and Solar systemsare seeking a highly motivated and driven individual, as an EV Service Desk/Operations Manager, to support the sustainability ambitions … UK. In charge of Jira and dealing with customer faults/escalations • Responsible for the smooth operation of cloud-based SaaS suite • Ensure efficient client onboarding and seamless integration of SaaS solutions, tailored to specific market needs. • Collaborate with sales and technical teams to secure high-margin ...

Operations Partner

Hiring Organisation
2i
Location
Leicester, UK
Employment Type
Full-time
increase our revenue by more than £50m in the coming years, which is where you come in... What you'll be doing The Client Business Support (CBS) Partner is a central player in 2i's growing Operations function. This is designed for a professional who can provide high-quality … consistent business support across multiple client accounts, enabling Account Managers to focus on relationship management and strategic client delivery. This role will combine data-driven analysis, process excellence, and client-facing administration, ensure seamless operational support while identifying opportunities for process improvement and operational scaling. You will ...

Operations Partner

Hiring Organisation
2i
Location
Derby, Derbyshire, UK
Employment Type
Full-time
increase our revenue by more than £50m in the coming years, which is where you come in... What you'll be doing The Client Business Support (CBS) Partner is a central player in 2i's growing Operations function. This is designed for a professional who can provide high-quality … consistent business support across multiple client accounts, enabling Account Managers to focus on relationship management and strategic client delivery. This role will combine data-driven analysis, process excellence, and client-facing administration, ensure seamless operational support while identifying opportunities for process improvement and operational scaling. You will ...

VP of Product, HireGlobal

Hiring Organisation
Toptal
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
exhaustive list of all duties, responsibilities, or required skills. Product Leadership & Strategy Own the vision, strategy, and roadmap for HireGlobal across global payments, onboarding, billing, and worker experiences. Translate company goals into product objectives that drive growth, automation, and world-class user experience. Build the product foundation needed … test roadmap alignment with business goals. In the first year, expect to: Deliver a strong track record of impactful releases across payments, billing, onboarding, compliance, and customer experience. Improve operational efficiency through automation and internal tooling. Position HireGlobal as the most cost-effective and intuitive global payroll solution ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
Covering Yorkshire | Award-Winning IT Managed Services Provider Are you a talented IT Support Engineer looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join … customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customer onboarding, migrations, and small project work Proactive system checks and preventative maintenance Acting as a technical point of contact and delivering excellent customer service ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Derby, Derbyshire, UK
Employment Type
Full-time
Covering Yorkshire | Award-Winning IT Managed Services Provider Are you a talented IT Support Engineer looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join … customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customer onboarding, migrations, and small project work Proactive system checks and preventative maintenance Acting as a technical point of contact and delivering excellent customer service ...

Field Services Engineer - 2nd Line (MSP)

Hiring Organisation
IP-People
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
Covering Yorkshire | Award-Winning IT Managed Services Provider Are you a talented IT Support Engineer looking to step up into a more autonomous, client-facing role? Do you enjoy getting out on site, solving technical challenges, and delivering great customer experiences? This is a fantastic opportunity to join … customer locations across the region Escalated troubleshooting for desktops, servers, networking, and cloud solutions Hardware/software installations, upgrades, and fixes Assisting with customer onboarding, migrations, and small project work Proactive system checks and preventative maintenance Acting as a technical point of contact and delivering excellent customer service ...

Customer Success Manager (French Speaking)

Hiring Organisation
Delinea
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at-risk accounts and take appropriate … stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. ...

Customer Success Manager (French Speaking)

Hiring Organisation
Delinea
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
success criteria and the ability to identify and articulate how Delinea supports achievement of customers' strategic goals. What You'll Do Be the client advocate and product specialist for assigned customers. Develop and implement scalable methods for communicating best practices to customers. Identify at-risk accounts and take appropriate … stakeholders. Work closely with customers on renewal during the Customer Journey for optimal retention. Create direct relationships with sales teams to drive expansions. Review client requests with technical support, product management, and regional sales teams and escalate as necessary. Schedule and conduct regular reviews with customers and communicate results. ...

Senior Cloud Engineer

Hiring Organisation
Delt Shared Services Ltd
Location
Nottingham, UK
Employment Type
Full-time
Senior Cloud Engineer Salary up to £58,000 p.a. plus performance bonus Full Time – Permanent (37 hours per week) Location: Hybrid - Devon/Southwest At Delt Shared Services, we don't just deliver IT - we ...

Senior Cloud Engineer

Hiring Organisation
Delt Shared Services Ltd
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
Senior Cloud Engineer Salary up to £58,000 p.a. plus performance bonus Full Time – Permanent (37 hours per week) Location: Hybrid - Devon/Southwest At Delt Shared Services, we don't just deliver IT - we ...

Software Implementation Consultant

Hiring Organisation
ADP
Location
Nottingham, UK
Employment Type
Full-time
towards the best WorkForce solution. You will use your deep knowledge of Human Capital Management to design and build complex solutions for our enterprise client base, including the Fortune 500. To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with … phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find ...

Software Implementation Consultant

Hiring Organisation
ADP
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
towards the best WorkForce solution. You will use your deep knowledge of Human Capital Management to design and build complex solutions for our enterprise client base, including the Fortune 500. To thrive in this role, you have a way with clients that builds rapport, establishes trust, and shines with … phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find ...

Account Manager SaaS

Hiring Organisation
Macildowie Recruitment and Retention
Location
Nottingham, Nottinghamshire, England, United Kingdom
Employment Type
Full-Time
Salary
£38,000 - £40,000 per annum
Macildowie are working exclusively with this flexible and supportive SaaS/Tech client based in Nottingham city centre. They are looking for a Customer Account Manager to join their compact, cooperative team. This is a high impact role... The Customer Success Manager will be a key stakeholder in influencing … reviewed by the relevant consultant, for the relevant job(s), in the relevant geography. Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. If you would ...

Support Onboarding Consultant

Hiring Organisation
Oscar Associates (UK) Limited
Location
Northampton, Northamptonshire, East Midlands, United Kingdom
Employment Type
Permanent, Work From Home
Salary
£30,000
Role This is a full-time, office-based role within our Support & Onboarding team, offering plenty of variety, customer interaction, and technical problem-solving. You'll be the first point of contact for new customers getting set up on our software, guiding them through the onboarding … customers, the ability to reassure users, explain technical steps clearly, and deliver excellent service is essential. Key Responsibilities Provide first-line and onboarding support to new customers, including initial setup and data checks Troubleshoot user issues via phone and email, escalating when needed Help coordinate customer go-live ...

Senior Application Support Analyst

Hiring Organisation
Randstad Digital
Location
Nottingham, UK
Employment Type
Full-time
Connectivity Analyst Contract (6 Months) London/Hybrid Financial Services Client IR35: Inside IR35 Overview A leading financial services client is looking for an experienced FIX Connectivity Analyst to support their Global Markets Electronic Trading Infrastructure team. This is a hands-on contract role focused on FIX onboarding ...

Senior Application Support Analyst

Hiring Organisation
Randstad Digital
Location
Lincoln, Lincolnshire, UK
Employment Type
Full-time
Connectivity Analyst Contract (6 Months) London/Hybrid Financial Services Client IR35: Inside IR35 Overview A leading financial services client is looking for an experienced FIX Connectivity Analyst to support their Global Markets Electronic Trading Infrastructure team. This is a hands-on contract role focused on FIX onboarding ...

Senior Application Support Analyst

Hiring Organisation
Randstad Digital
Location
Derby, Derbyshire, UK
Employment Type
Full-time
Connectivity Analyst Contract (6 Months) London/Hybrid Financial Services Client IR35: Inside IR35 Overview A leading financial services client is looking for an experienced FIX Connectivity Analyst to support their Global Markets Electronic Trading Infrastructure team. This is a hands-on contract role focused on FIX onboarding ...

Enterprise Customer Success Manager - APAC

Hiring Organisation
Synthesia
Location
Chesterfield, Derbyshire, UK
Employment Type
Full-time
individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management/Client Service/Account Management/Technical Account Management/Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with … products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention ...

Enterprise Customer Success Manager - APAC

Hiring Organisation
Synthesia
Location
Lincoln, Lincolnshire, UK
Employment Type
Full-time
individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management/Client Service/Account Management/Technical Account Management/Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with … products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention ...

Enterprise Customer Success Manager - APAC

Hiring Organisation
Synthesia
Location
Northampton, Northamptonshire, UK
Employment Type
Full-time
individual who wants to expand their career with a fast-growing software company About you... Customer-facing experience in Customer Success Management/Client Service/Account Management/Technical Account Management/Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with … products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention ...