1 to 12 of 12 Client Onboarding Jobs in the Midlands

Our customer, a global law firm is looking for an experienced Client Onboarding Quality Assurance Coach for a 6 months contract role. Location - Hybrid in Birmingham/Sheffield/Manchester Role Overview: The Client Onboarding Teams provide a centralised client and matter onboarding service to fee earners who are engaging clients. As a Client Onboarding Coach you will play a pivotal role in ensuring team members complete client due diligence and conflicts checks in line with all legal and regulatory requirements and internal policy and procedures. Reporting … to the Training and Competency Manager, you will complete quality assurance checks, provide technical training, and competency accreditation to members of the Client Onboarding teams. The role will cover activities relating to client due diligence and/or conflicts. Key Responsibilities/Accountabilities: Accreditation and Quality more »

create, all within a supportive and collaborative work environment. We are looking for a Technical Support Advisor to become a valuable part of our client's close-knit team. This pivotal role involves overseeing a third-party system and portals vital to the companies client interactions. The role … As the Technical Support Advisor, you will be the key liaison between clients and the company. You will play a crucial role in managing client onboarding, addressing feedback, and resolving any issues that arise. Key Responsibilities: System Management : Take charge of the client-facing portals, ensuring … smooth operations, setting up new clients, and managing changes. Client Communication : Act as the primary point of contact for client communication, gathering feedback, and implementing necessary improvements. Issue Resolution and Training : Address client concerns, provide necessary training, and resolve any system-related issues efficiently. Collaborative Reporting : Work more »

phone or on site. Interact and coordinate with different teams to get issues resolved as a priority Provide concierge level support throughout the customer onboarding process Manage multiple ongoing issues simultaneously Effectively communicate orally and in writing within the team, the wider organisation, and customers. Willingness to respond more »

term contract. The shift pattern for this role is 09:00 17:00, Monday Friday. The role holder will be responsible for the onboarding of a new customer. The Benefits - Salary of £50,000 - £60,000 per annum (pro rata) - £6,000 car allowance per annum (pro rata more »

Job Title: French speaking Customer Service & Onboarding Administrator Location: Lichfield, Office-Based Type: Permanent Salary: Up to £29,000 per annum Our client is a leader, renowned for their exceptional products. Our client's team is passionate about delivering the best experience to their suppliers and … franchisees. We are currently seeking a dedicated French-speaking Customer Service & Onboarding Administrator to join their office in Lichfield. Key Responsibilities: Customer Service: Respond to customer inquiries via phone, email, and in-person, providing prompt and professional assistance. Offer detailed information about our products and services. Resolve customer … process. Conduct welcome calls and provide necessary training and information to new franchisees. Administration: Maintain accurate and up-to-date records in our client's CRM system. Prepare and manage onboarding documentation and materials. Collaborate with various departments to address and resolve any onboarding more »

driving customer satisfaction, retention, and growth. Responsibilities: Customer Relationship Management: Develop and maintain strong, trust-based relationships with key stakeholders within customer organizations. Onboarding and Adoption: Lead the onboarding process for new customers, ensuring they have a smooth transition and understand how to effectively use our more »

proactively to meet all targets and SLAs Carry out general administration tasks for department, for example, accepting deliveries, telephone answering, and manage the Onboarding team inbox Process contractual changes in line with company policy Undertake other activitiesfrom time to time to support the wider team, Onboarding Manager orSenior Onboarding Administrator What you'll have: Excellent Communication and Customer Service skills Previous experience of working in an administration role is essential, it would be an advantage if this was within a Recruitment or Care setting Knowledge of pre-employment checks within the care more »

be responsible for delivering exceptional customer service to our clients and candidates, ensuring a seamless recruitment process. This role requires excellent communication skills, a client-focused mindset, and the ability to handle multiple tasks efficiently. **Key Responsibilities:** 1. **Customer Service:** - Serve as the primary point of contact for clients … and professional manner. - Resolve issues related to the recruitment process, including application status, interview scheduling, and offer letters. - Maintain detailed and accurate records of client and candidate interactions in the CRM system. - Follow up with clients and candidates to ensure their satisfaction with our services. 2. **Recruitment Process Support … Ensure all recruitment activities comply with company policies and relevant employment laws. - Collaborate with recruitment consultants to match candidates with suitable job opportunities. 3. **Client and Candidate Relationship Management:** - Build and maintain strong relationships with clients and candidates to understand their needs and expectations. - Gather and analyze feedback to more »

The Head of Customer Support Operations is a senior role within our client and requires a customer centric individual to lead the growing team of service and 1st line tech support and service teams in what is a thriving, professional environment. ** This role is 4 days PW in the … in a telco or IT environment. The customer support teams are responsible for the overall service provided to customers, whether this is the onboarding of new customers to the in-life servicing of existing customers, our clients aim is to build strong relationships with our customers whilst creating more »

Data Integration Engineer - £85K + bonus We have partnered with a SaaS Software business platform which is revolutionising financial management for their customers. Job Summary You'll be responsible for working on integration's within the platform. Working with Customer more »

This is a great opportunity to develop skills, knowledge and experience in a company that is growing year on year! This Apprenticeship, will allow you to start your career in an industry that is constantly evolving. Role As a Technical more »

SaaS/Software Sales Consultant 💼 Previous software/IT sales knowledge required! 📍 Coventry (Office-based) 💷 Up to £28,000 + Commission Our client's Coventry-based software business is seeking a Software Sales Consultant to join the team and be a driving force behind their growth plans. The business … pipelines, and meet targets. The ability to craft and deliver compelling messaging that resonates with potential clients. A strategic mindset to understand and anticipate client's future plans. Ideally, a degree-level education (or equivalent). Why Apply? By joining the team, you'll enjoy: Salary up to more »