Service Request Coordinator
Camberley, Surrey, South East, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Telent Technology Services Ltd
The role requires the successful candidate to effectively work from home, AND travel to the Camberley office at least 1 day per week for collaborative working (locally agreed). The Service Request Analyst is responsible for the end-to-end delivery and coordination of Service Requests received by … catalogues, incidents, problems, changes, and releases. They can also range from very simple resource requests to complex multi layered requests that will require more collaborative planning. It is therefore important to have a good working knowledge of and adherence to the relevant processes and procedures that feed into … good working relationships with the support teams across the business. The Request Fulfilment team will provide disaster recovery support to the service desks in the event of a major incidents, and to ensure that business critical functions are covered whilst disaster recovery plans are initiated to minimise the impact more »
Employment Type: Permanent, Work From Home
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