Major Incident Manager Lead
- Hiring Organisation
- Capgemini
- Location
- Manchester, United Kingdom
- Employment Type
- Full Time
diverse portfolio of high-profile clients. In this role, you will lead and oversee the end-to-end major incident management process, ensuring swift resolution and minimal business impact. You will be a confident decision-maker and analytical problem solver, thriving in high-pressure environments. As the primary point … Major Incident Manager Lead, you will oversee and drive excellence across Major Incident, Change, and Problem Management processes, ensuring effective coordination, rapid resolution, and continuous improvement. Lead and ensure delivery against all relevant operational processes and service obligations Leverage tooling and technology to manage incidents, deliver timely communications ...