1 to 2 of 2 ConnectWise Jobs in Buckinghamshire

a 50-mile radius of the Milton keynes office, this includes London) Logging and maintaining support issues detail throughout a service ticket lifecycle (using ConnectWise Manage) Responding appropriately to more complex problems through escalation. Prioritisation and management of workload to ensure client SLAs are met. Owning, managing, and resolving incidents … clean UK driving licence (a company vehicle will be provided) Essential Technical Knowledge Office 365 Azure Active Directory Windows 10 PC & Server hardware Intune ConnectWise or similar ticketing system Desirable Technical Knowledge VMware Firewall configuration Networking (Switch management, Wi-Fi Access point management, router configuration) Windows Server SharePoint Desirable Qualifications more »

to be responsible for managing, developing, and optimising Aztech's internal systems. The role includes the oversight and enhancement of various platforms such as ConnectWise PSA, Cloud Radial customer portal, Microsoft 365, Teams, SharePoint, Power Platform, Bright Gauge reporting, Microsoft Co-Pilot, and other AI technologies. This successful Internal Systems … internal applications to improve efficiency and effectiveness. Manage integrations between various platforms to ensure seamless data flow and functionality. Platform Oversight: Administer and optimise ConnectWise PSA for ticketing, project management, and service delivery. Maintain and develop the Cloud Radial customer portal to enhance client engagement and satisfaction. Oversee the administration … new technologies. Skills/Attributes Minimum of 3 years of experience in systems management and development, preferably within an MSP environment. Strong knowledge of ConnectWise PSA, Microsoft 365, Teams, SharePoint, Power Platform, and AI technologies. Proven experience in system integration and automation. Familiarity with APIs and SaaS-based solutions. Excellent more »