Service Desk Manager
- Hiring Organisation
- Morson Edge
- Location
- Norwich, Norfolk, East Anglia, United Kingdom
- Employment Type
- Permanent
standards. The Role: You'll manage three key functions - Service Desk, Provisioning Desk, and Service Assurance - each led by a dedicated Service Coordinator. Oversee ConnectWise ticket queues, ensuring SLAs are consistently met. Coach and develop your team, promoting collaboration, accountability, and high performance. Support resource planning and step in hands ...