6 Customer Analyst Jobs in London

Customer Analyst UK Retailer ** Unfortunately my client CANNOT offer sponsorship for this role ** 💸 Up to £48k plus 15% bonus & benefits inc discounts 🏠 Once a week - Central London THE ROLE We’re hiring for a consultative Insight Analyst to join an existing team of 6, which sits in … a wider Marketing and Insights team of 60. You will be responsible for delivering bespoke segments and customer insights to end suppliers, for this national retailer. You have responsibility for all the analytics using both loyalty and non-loyalty data to enable improved customer engagement and understanding. You … will also have support from a Lead Analyst, and will manage the whole analytics pipeline from customer insights, CRM analytics and even modelling if you have the skills or are inclined to learn. They have support for all the BAU campaign reporting from an offshore team run by more »

Customer Data Analyst Up to £50,000 + bonuses Hybrid - London A great opportunity to join one of the UK's leading retail brands as a Customer Data Analyst THE COMPANY The business is the home improvements subsidiary of one of the UK's leading multinational … retail companies. And they are currently undergoing a period of expansion and looking to add a Customer Data Analyst into their Analytics and Data Science team. Joining the team in this role, you will work alongside the Analytics Manager to produce high-quality analytics and insights. Whilst interacting … with various stakeholders to drive the understanding of customers across the organisation, helping to shape future strategies, improve customer experience, deepen engagement, drive revenue and improve efficiencies across the business. THE ROLE AND RESPONSIBILITIES Developing analysis related to understanding customers, CRM & Loyalty, marketing performance and broader retail insight requirements more »

Senior CRM Analyst, Customer Marketing Location: Hybrid working, Central London offices, 10 days in every month. Salary: £48,000 - £55,000 plus 10% bonus, pension, healthcare, life assurance, etc. The keys to success with this role isnt how well you can create a visually stunning dashboard. Or how … scientific you can be in the analysis of customer data. Looking at why 0.1% of customers might say no or not respond to a campaign. This is about creative use of data in a marketing context. Making recommendations on how to improve targeting by looking at past performance of … science teams on next best action models and how they could be incorporated and activated into marketing activities to deliver value for the companys customer marketing activity. Or looking at new data assets either already within the business, or via third party partnerships which could provide potential value when more »

Junior Customer Success Analyst Fully Remote to £26k We are seeking an aspiring UX researcher/customer success manager/business analyst to join a successful software house with a strong focus on customer satisfaction and innovation. You will the first point of contact for … within the business. Conduct regular meetings with clients to assess their business goals, adoption of our products, and gather insights for improvement. Respond to customer requests and inquiries regarding new features, product usage, and enhancements. Write clear and concise user stories based on customer input to guide product … development and enhancements. Manage the product backlog, prioritizing tasks based on customer feedback and business objectives. Collaborate with the product team and developers to plan and execute product releases, including content planning and release meetings with customers. Key Requirements: Excellent communication skills with a focus on customer interaction more »

A global travel organisation are looking for an enthusiastic Business Analyst with experience of customer journey mapping on digital projects, to join their growing technology function in London. This is a hybrid role, requiring 2 days per week in the office, which is a short walk from Victoria … programme of work, which will be focused on combining and streamlining their various global travel brands, ultimately providing customers with more choice, an enhanced customer experience/customer journey, and improving customer loyalty. This programme of work is being driven by their CEO and, as such, will … has prior experience working through the discovery phase of complex greenfield projects to figure out scope and next-steps. You'll need experience of customer journey mapping, and excellent stakeholder engagement skills, as this role will involve presenting to and influencing executive-level stakeholders across the world (including Business more »

in order to provide insights? One of the world’s biggest brands, renowned for connecting professionals all over the globe, is looking for a Customer Success Analyst to join their best-in-class workforce in London. You’ll partner with colleagues across the globe to ensure key customers … data. Completing bespoke report creation for customers using multiple systems that will help customers understand impact and ROI. Assisting in the process of creating customer value and operational reviews. Working cross-functionally with a global team. Helping design and sustain account team organizational systems. Who’s the ideal candidate … The ideal candidate has at least 2+ years’ experience specifically in an analyst or data focused position . You’re data savvy, able to understand trends and an expert in Excel or Power BI (pivot tables, formulas and V-lookups). You’ve worked with stakeholders at all levels more »