Customer Engagement Jobs in Cheshire

25 of 25 Customer Engagement Jobs in Cheshire

D365 CE Technical Lead

Warrington, Cheshire, UK
HSO
large projects, allocate development work to developers, manage development team on daily basis Manage application issues both related to standard and bespoke code Making sure that development satisfies the customer's functional, technical and business requirements (FDDs & IDDs) Production of Technical Design Documents Management and definition of environment landscape to fit project needs. To attend weekly project update call … and performance of the solution. Act as a Technical lead and mentor colleagues to share knowledge. Plan and execute wave release updates. Requirements Essential Solid experience on Dynamics 365 Customer Engagement Apps and Power Platform. Acted as a Technical Lead in at least 3 successful Dynamics CRM projects. Adept at Business Requirement Analysis Adept at working with functional … and solutions to both technical team members and non-technical stakeholders Solid understanding and design of Environment Architecture Good understanding of implementation methodologies Exam passes for relevant Dynamics 365 Customer Engagement technical certifications Practical knowledge of Dynamics 365 Customer Engagement tables, workflows, Power Automate, customisation and configuration. Desirable Experience of data and application integration to and More ❯
Employment Type: Full-time
Posted:

Dynamics Developer

Chester, Cheshire, UK
Hybrid/Remote Options
Bromford
Developer – Dynamics CE A leading Housing Association client are looking for a talented software developer to join their Microsoft Dynamics 365 Customer Engagement (CE) software engineering team. This is an exciting opportunity to contribute to the design, development, and maintenance of Customer Engagement solutions, such as Customer Service, Field Service, Talent, and Sales modules, in … the way we live. That's why we are building a modern, efficient, and scalable platform to enable our colleagues and customers to thrive. We believe it is our customer's basic right to have a home that is safe, secure, and warm. We won't compromise on ensuring our homes are all of this and more. We want … proud to live in, that work for them and their families, and are the springboard they need to achieve their aspirations – not a barrier. We utilise Microsoft Dynamics 365 (Customer Engagement and Finance & Operations), Power Platform, Azure, and other cutting-edge tools to build an ecosystem that supports everything from repairs and maintenance to customer engagement More ❯
Employment Type: Full-time
Posted:

Dynamics Developer

Warrington, Cheshire, UK
Hybrid/Remote Options
Bromford
Developer – Dynamics CE A leading Housing Association client are looking for a talented software developer to join their Microsoft Dynamics 365 Customer Engagement (CE) software engineering team. This is an exciting opportunity to contribute to the design, development, and maintenance of Customer Engagement solutions, such as Customer Service, Field Service, Talent, and Sales modules, in … the way we live. That's why we are building a modern, efficient, and scalable platform to enable our colleagues and customers to thrive. We believe it is our customer's basic right to have a home that is safe, secure, and warm. We won't compromise on ensuring our homes are all of this and more. We want … proud to live in, that work for them and their families, and are the springboard they need to achieve their aspirations – not a barrier. We utilise Microsoft Dynamics 365 (Customer Engagement and Finance & Operations), Power Platform, Azure, and other cutting-edge tools to build an ecosystem that supports everything from repairs and maintenance to customer engagement More ❯
Employment Type: Full-time
Posted:

Onboarding Consultant, French Speaking (EMEA)

Warrington, Cheshire, UK
Semrush
digital marketers. Are you ready to be a part of it? This is your chance! We're hiring for Onboarding Consultant, French Speaking (EMEA). Tasks in the role Customer Onboarding: Own the first 30–60 days of the post-sale journey, ensuring new and recently upgraded customers are set up for success. Develop and execute tailored onboarding and … implementation plans aligned with each customer's business goals. Value Realization & Goal Alignment: Identify customer priorities quickly and map them to Semrush product capabilities. Drive adoption of key features to expedite value realization and deliver measurable early wins. Relationship Management: Build strong relationships with key stakeholders quickly during onboarding to accelerate trust and time-to-value. Identify new … contacts within customer organizations and pass them to the long-term account team for continued success. Consultative Customer Engagement: Act as a trusted advisor during onboarding by providing strategic recommendations and best practices. Be customer obsessed and scrappy, adapting onboarding strategies to meet unique customer needs and timelines. Customer Advocacy: Act as the voice More ❯
Employment Type: Full-time
Posted:

Dynamics 365 CE Functional Consultant

Chester, Cheshire, UK
MS Talent
Dynamics 365 CE Functional Consultant (D365 CE Sales and Marketing, Dynamics 365 Sales, Dynamics 365 Marketing, Customer Engagement) – Shape the future of a $5bn global digital transformation A Dynamics 365 CE Functional Consultant (D365 CE Sales and Marketing, Dynamics 365 Sales, Dynamics 365 Marketing, Customer Engagement) is required by a rapidly growing global organisation targeting $5bn More ❯
Employment Type: Full-time
Posted:

Dynamics 365 CE Functional Consultant

Warrington, Cheshire, UK
MS Talent
Dynamics 365 CE Functional Consultant (D365 CE Sales and Marketing, Dynamics 365 Sales, Dynamics 365 Marketing, Customer Engagement) – Shape the future of a $5bn global digital transformation A Dynamics 365 CE Functional Consultant (D365 CE Sales and Marketing, Dynamics 365 Sales, Dynamics 365 Marketing, Customer Engagement) is required by a rapidly growing global organisation targeting $5bn More ❯
Employment Type: Full-time
Posted:

Senior Manager, Enterprise Customer Success

Warrington, Cheshire, UK
Autodesk
Job Requisition ID # 25WD93428 Do you have a customer first mindset? Do you thrive on change? Are you interested in helping us build and evolve our customer success organization to continuously improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a manager to … guide our Customer Success team to help Autodesk's customers with Enterprise Business Agreements drive long-term success by executing an array of services to accelerate customer business goals and drive adoption. This is an exciting opportunity to influence our customers, and Autodesk's success. Autodesk is a hybrid company, but you will need to travel to our … central London office on a regular/weekly basis for meetings as well as occasional international travel. You will report to the Director, Customer Success Management. Responsibilities You will manage an international team of Customer Success Managers (CSM) in a defined geographical area and/or industry You will increase customer adoption and maturity by creating customer More ❯
Employment Type: Full-time
Posted:

Senior Manager, Enterprise Customer Success

Chester, Cheshire, UK
Autodesk
Job Requisition ID # 25WD93428 Do you have a customer first mindset? Do you thrive on change? Are you interested in helping us build and evolve our customer success organization to continuously improve the quality of our services and overall experience and success of our customers? If this sounds like you, we are looking for a manager to … guide our Customer Success team to help Autodesk's customers with Enterprise Business Agreements drive long-term success by executing an array of services to accelerate customer business goals and drive adoption. This is an exciting opportunity to influence our customers, and Autodesk's success. Autodesk is a hybrid company, but you will need to travel to our … central London office on a regular/weekly basis for meetings as well as occasional international travel. You will report to the Director, Customer Success Management. Responsibilities You will manage an international team of Customer Success Managers (CSM) in a defined geographical area and/or industry You will increase customer adoption and maturity by creating customer More ❯
Employment Type: Full-time
Posted:

Customer Success Manager (EMEA) - Field Systems

Warrington, Cheshire, UK
Trimble Inc
Your Title: Customer Success Manager (EMEA) - Field Systems Job Location: UK | Remote About The Opportunity Are you passionate about leveraging cutting-edge technology to drive customer success and forge strategic partnerships? Do you thrive in a role that balances deep technical understanding with commercial acumen? Join our Field Systems Sales team with a mission to strategically build, retain … technical value of Trimble's solutions. This exciting and challenging role requires a successful applicant who is equally comfortable engaging in technical requirements discussions and leading effective pre-sales customer visits. You will be the essential link between our customers' operational needs and the technical capabilities of the Trimble portfolio. What You Will Do As a Technical Solutions Consultant … you will be a subject matter expert and trusted advisor, ensuring high customer engagement and satisfaction by clearly demonstrating the technical and commercial value of our solutions. Lead Technical Demonstrations and Pre-Sales Engagements: Conduct compelling, highly tailored technical sales demonstrations for existing and prospective customers, clearly articulating the functional and operational advantages of Trimble solutions. Plan, coordinate More ❯
Employment Type: Full-time
Posted:

Solutions Consultant

Chester, Cheshire, UK
SmartRecruiters
Solution Consultant, you will assist Sales to attain their revenue goals by 'owning the technical win' as part of the Account team by architecting compelling solutions to address a customer's key work management challenges, and present a desired future state and deliver a competitive advantage with measurable outcomes. You will also serve as the subject matter expert in … talent acquisition and form great partnerships, both internally and externally, with customer success as the core focus. What you'll deliver: Lead and document discovery sessions to understand the client's business objectives and desired outcomes Become a trusted advisor and expert in SmartRecruiters platform client executives and technical decision makers to provide a deep level of product knowledge … department verticals, and challenges facing specific buyer personas within SmartRecruiters's target market Develop a repertoire of client stories to convey the value of SmartRecruiters's solution to the customer, enabling champions to tell stories on our behalf Communicate progress and expectations, escalating problems to leaders for awareness and/or resolution Provide prompt and detailed handoffs to Customer More ❯
Employment Type: Full-time
Posted:

Senior Software Engineer

Warrington, Cheshire, UK
Hybrid/Remote Options
Quantium
internationally for the last few years. In 2021 we built one of our global Technology and Delivery hubs in Manchester, working on our flagship product, Q.Checkout - a multi-tenanted Customer Insights Platform used by thousands of users daily to make data-driven decisions. This is a unique opportunity to join a high performing team where you'll help shape … a culture - from CI/CD pipeline improvements to production environment management Technical excellence: Write well-tested code, perform thorough code reviews, and contribute to core services and libraries Customer focus: Support our customer engagement team to ensure our production environment delivers value seamlessly The Superpowers You'll Be Bringing To The Team Technical proficiency: Experience designing More ❯
Employment Type: Full-time
Posted:

Pre-sales manager

Crewe, Cheshire, United Kingdom
Adroit People Ltd
Key Responsibilities Technical Sales Leadership Lead and support the sales team in driving the technical sales process. Develop and deliver product demonstrations, presentations, and technical proposals. Assist in identifying customer needs and mapping them to Splunk solutions. 2. Customer Engagement Work directly with customers to understand their business and technical requirements. Provide expert guidance on solution architecture … and best practices for Splunk implementations. Build and maintain strong relationships with key stakeholders at customer organizations. 3. Solution Design and Validation Collaborate with customers to design customized Splunk solutions that meet their specific needs. Conduct proof-of-concept (PoC) projects to validate the proposed solutions. Ensure that solutions are scalable, secure, and meet performance requirements. 4. Partner Collaboration … Stay up-to-date with the latest trends and technologies in the industry and within Splunk's product portfolio. Provide feedback to product management and engineering teams based on customer and market insights. Qualifications 1. Educational Background Bachelors degree in Computer Science, Information Technology, or a related field. 2. Professional Experience 5+ years of experience in a presales, technical More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted:

Pre-sales manager

Crewe, Cheshire, North West, United Kingdom
Adroit People Ltd
Key Responsibilities Technical Sales Leadership Lead and support the sales team in driving the technical sales process. Develop and deliver product demonstrations, presentations, and technical proposals. Assist in identifying customer needs and mapping them to Splunk solutions. 2. Customer Engagement Work directly with customers to understand their business and technical requirements. Provide expert guidance on solution architecture … and best practices for Splunk implementations. Build and maintain strong relationships with key stakeholders at customer organizations. 3. Solution Design and Validation Collaborate with customers to design customized Splunk solutions that meet their specific needs. Conduct proof-of-concept (PoC) projects to validate the proposed solutions. Ensure that solutions are scalable, secure, and meet performance requirements. 4. Partner Collaboration … Stay up-to-date with the latest trends and technologies in the industry and within Splunk's product portfolio. Provide feedback to product management and engineering teams based on customer and market insights. Qualifications 1. Educational Background Bachelors degree in Computer Science, Information Technology, or a related field. 2. Professional Experience 5+ years of experience in a presales, technical More ❯
Employment Type: Contract
Rate: Up to £600 per day
Posted:

Service Director - D365 BC / D365 CE

Chester, Cheshire, UK
Shape IT Recruitment
their Dynamics 365 practice. This senior leadership role requires strong leadership expertise within the Microsoft Dynamics sector, ideally with Dynamics 365 Business Central (BC) and/or Dynamics 365 Customer Engagement (CE/CRM), as well as proven experience managing high-performing service teams in a consultancy or partner environment. Key Responsibilities Lead and manage the Service department … improvement, identifying opportunities to enhance quality and efficiency. Provide leadership, coaching, and development for service and support teams. Act as a senior escalation point for key customers, ensuring exceptional customer satisfaction. Support departmental budgeting, forecasting, and resource planning. Skills & Experience Proven experience in a senior service leadership role within a Microsoft Partner or similar consultancy environment. Hands-on expertise … with Dynamics 365 Business Central and Dynamics 365 Customer Engagement. Strong understanding of ERP/CRM delivery and support models. Excellent communication, leadership, and stakeholder management skills. Ability to improve processes, drive efficiency, and lead cross-functional teams. Strong customer orientation with the ability to manage complex relationships. What's on Offer A strategic leadership position within a More ❯
Employment Type: Full-time
Posted:

Service Director - D365 BC / D365 CE

Warrington, Cheshire, UK
Shape IT Recruitment
their Dynamics 365 practice. This senior leadership role requires strong leadership expertise within the Microsoft Dynamics sector, ideally with Dynamics 365 Business Central (BC) and/or Dynamics 365 Customer Engagement (CE/CRM), as well as proven experience managing high-performing service teams in a consultancy or partner environment. Key Responsibilities Lead and manage the Service department … improvement, identifying opportunities to enhance quality and efficiency. Provide leadership, coaching, and development for service and support teams. Act as a senior escalation point for key customers, ensuring exceptional customer satisfaction. Support departmental budgeting, forecasting, and resource planning. Skills & Experience Proven experience in a senior service leadership role within a Microsoft Partner or similar consultancy environment. Hands-on expertise … with Dynamics 365 Business Central and Dynamics 365 Customer Engagement. Strong understanding of ERP/CRM delivery and support models. Excellent communication, leadership, and stakeholder management skills. Ability to improve processes, drive efficiency, and lead cross-functional teams. Strong customer orientation with the ability to manage complex relationships. What's on Offer A strategic leadership position within a More ❯
Employment Type: Full-time
Posted:

Application Engineer

Warrington, Cheshire, North West, United Kingdom
Hybrid/Remote Options
Morgan Ryder
engineer who loves solving problems, speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer to join our supportive and forward … thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer, you'll be at the heart of helping customers across the Oil & Gas, Défense and general industrial … manufacturing sectors find the right technical solutions for their needs. Your responsibilities will include: Preparing accurate, competitive quotations and technical proposals Interpreting customer requirements and converting them into engineering solutions Working closely with engineering, production, and project teams Providing technical input to support the external sales team Building positive, lasting relationships with customers Working across a variety of bespoke More ❯
Employment Type: Permanent, Work From Home
Salary: £40,000
Posted:

Application Engineer

Cheshire, United Kingdom
Hybrid/Remote Options
Morgan Ryder Associates
engineer who loves solving problems, speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer to join our supportive and forward … thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer, you'll be at the heart of helping customers across the Oil & Gas, D fense and general … industrial manufacturing sectors find the right technical solutions for their needs. Your responsibilities will include: Preparing accurate, competitive quotations and technical proposals Interpreting customer requirements and converting them into engineering solutions Working closely with engineering, production, and project teams Providing technical input to support the external sales team Building positive, lasting relationships with customers Working across a variety of More ❯
Employment Type: Permanent
Salary: GBP 38,000 - 40,000 Annual
Posted:

UK Partner manager

Chester, Cheshire, UK
Hybrid/Remote Options
Leadoo Marketing Technologies
traffic. Trusted by over 1,000 companies worldwide—from global household names to SMBs—we've grown rapidly and are now part of SALESmanago, one of Europe's leading Customer Engagement Platforms. This acquisition strengthens our mission and unlocks new opportunities for innovation, growth, and collaboration across global markets. As we continue to scale internationally, we're now More ❯
Employment Type: Full-time
Posted:

IT Category Manager

Warrington, Cheshire, UK
Hybrid/Remote Options
Procurement People
category strategies, negotiating best-in-class pricing, and securing executive-level buy-in for procurement methodologies. Responsibilities Strategic sourcing and vendor management across all technology categories. High-level stakeholder engagement, including COO and board-level functions. Delivering tangible value through cost optimization and supplier innovation. Establishing and driving the adoption of Category Management best practices firmwide. Qualifications … years of experience in Technology procurement or category management. A proven track record managing large-scale global technology spend. Strong stakeholder influence and internal customer engagement skills. Strategic sourcing capability, specifically covering both hardware and software. Degree-level education required. Required Skills Building strong relationships with key stakeholders across Technology, Finance, and Operations. Identifying opportunities for cost optimization More ❯
Employment Type: Full-time
Posted:

Senior Pre-Sales Engineer

Chester, Cheshire, UK
Hybrid/Remote Options
Lumilinks Group Ltd
record of influencing business decisions through impactful technical engagements. You will also play a pivotal role in integrating cutting-edge AI capabilities into our presales processes, enhancing efficiency and customer engagement. This is an exciting opportunity to make a significant impact on our company's growth and client success The Day Job Advanced Solution Design & Strategy: Lead the design … customisation, and optimisation of technical solutions and frameworks that solve complex customer problems. Map technical capabilities to specific business objectives, ensuring the proposed solution delivers tangible value and ROI Presales Presentations & Demonstrations: Deliver compelling and interactive product demonstrations and presentations to diverse audiences, including C-level executives and technical end-users. Translate complex technical features into clear business benefits … focusing on the customer's perspective and needs. Technical Deep Dives & Expertise: Act as the primary technical point of contact, answering complex technical questions and addressing concerns regarding integration, performance, scalability, and security Discovery & Qualification: Lead comprehensive discovery calls to deeply understand prospect pain points, goals (financial, customer-related, operational), existing processes, budget, authority, need, and timeline (BANT More ❯
Employment Type: Full-time
Posted:

Senior Pre-Sales Engineer

Warrington, Cheshire, UK
Hybrid/Remote Options
Lumilinks Group Ltd
record of influencing business decisions through impactful technical engagements. You will also play a pivotal role in integrating cutting-edge AI capabilities into our presales processes, enhancing efficiency and customer engagement. This is an exciting opportunity to make a significant impact on our company's growth and client success The Day Job Advanced Solution Design & Strategy: Lead the design … customisation, and optimisation of technical solutions and frameworks that solve complex customer problems. Map technical capabilities to specific business objectives, ensuring the proposed solution delivers tangible value and ROI Presales Presentations & Demonstrations: Deliver compelling and interactive product demonstrations and presentations to diverse audiences, including C-level executives and technical end-users. Translate complex technical features into clear business benefits … focusing on the customer's perspective and needs. Technical Deep Dives & Expertise: Act as the primary technical point of contact, answering complex technical questions and addressing concerns regarding integration, performance, scalability, and security Discovery & Qualification: Lead comprehensive discovery calls to deeply understand prospect pain points, goals (financial, customer-related, operational), existing processes, budget, authority, need, and timeline (BANT More ❯
Employment Type: Full-time
Posted:

Data Architect

Warrington, Cheshire, UK
Hybrid/Remote Options
Version 1
Company Description Version 1 has celebrated over 28 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake … in you! Job Description As a Data Architect you will be expected to take an architecture lead role on our client's solution delivery engagements, with high levels of customer engagement. This will involve ongoing analysis of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture and analytics design and project More ❯
Employment Type: Full-time
Posted:

Principal Agentic Solutions Consultant

Warrington, Cheshire, UK
Hybrid/Remote Options
Aveni
and compliance outcomes. Role Overview As a Forward Solutions Engineer/Principal Solutions Consultant at Aveni, you will be a key technical leader in pre-sales, solution design, and customer engagement. You will work closely with sales, product, engineering, and customer success teams to define, architect, demonstrate, and deliver AI-powered solutions tailored to banks, wealth managers, insurance … constraints of clients. Positive feedback from clients on the clarity, reliability, and impact of your solutions and engagement. Good alignment and collaboration with Product, Engineering and Sales: features and customer insights feeding into roadmap, and technical delivery matching expectations. Reusability and scale: you help build patterns or frameworks that reduce effort and risk in future similar engagements. Maintaining up More ❯
Employment Type: Full-time
Posted:

Senior Solutions Engineer (EMEA)

Warrington, Cheshire, UK
Hybrid/Remote Options
Docker, Inc
getting started. Come join us for a whale of a ride! You will drive the technical evaluation stage of the overall sales process; you are a critical driver of customer success as containers revolutionize the modern enterprise. In this role, you will be the key technical advisor to the sales team, work very closely with the product management and … our enterprise customers. Engage with customers to document their requirements and communicate the technical value of Docker. Work with the sales team to create technical proposals and presentations for customer meetings. Prepare and deliver presentations, standard and custom demos, and workshops to help customers visualize the value of Docker solutions to their goals Initiate and manage multiple proofs of … concepts, working directly with the prospect to deliver upon their success criteria. Distill and communicate customer needs and product feedback to Sales, Engineering, and Product teams. Work with your sales counterpart to devise and execute a winning strategy to deliver a 'technical win' for the account/opportunity. Provide technical leadership throughout the sales and post-sales processes, working More ❯
Employment Type: Full-time
Posted:

Corporate Growth Specialist (Remote, GBR)

Warrington, Cheshire, UK
Hybrid/Remote Options
CrowdStrike
as the critical connection point between our alliance/channel partners and internal teams, driving net new business opportunities while enabling cross-sell and upsell motions within our corporate customer segment. This role combines relationship building, sales strategy, and partner enablement to expand CrowdStrike's market presence through innovative go-to-market approaches. What You'll Do: Partnership Development … present to win – 40% – 60% travel required to engage with partners and customers on-site What You'll Need: Curiosity, coachability, and competitiveness – the core traits of successful CrowdStrikers Customer-facing experience in both one-to-many and one-on-one settings Proven business development experience with a track record of building partnerships Passion for alliance and channel connections … and communication skills for both internal and external audiences Excellent project management capabilities to coordinate cross-functional initiatives Willingness to travel 40-60% to support on-site partner and customer engagements Benefits Of Working At CrowdStrike: Remote-friendly and flexible work culture Market leader in compensation and equity awards Comprehensive physical and mental wellness programs Competitive vacation and holidays More ❯
Employment Type: Full-time
Posted: