3 of 3 Customer Engagement Jobs in Cheshire

Responsibilities: Apprenticeship Training: Follow a structured learning path in IT Solutions, progressing to the L3 IT Solutions Technician standard. Field Work: Travel to customer sites and data centres, supporting hardware, software, and network solutions. Customer Engagement: Build and maintain strong customer relationships, handle escalations, and ensure … high level of customer satisfaction. Commissioning Solutions: Work on the delivery and implementation of high-end IT systems. Knowledge Sharing: Contribute to team collaboration and enhance knowledge across the business. Essential Skills: Passion for IT: An interest in IT hardware, compute architecture, storage, cloud, networks, and operating systems. Collaborative ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

great opportunity to get involved and grow with us. Content Creation & Management Write, edit, and maintain clear, helpful, and brand-aligned chatbot content across customer journeys. Structure conversation flows, decision trees, and escalation paths for smooth user interactions. Maintain a knowledge base to support chatbot responses and self-service … cost centre. Excellent organisational skills with attention to detail and process. Hands-on experience using Intercom, especially chatbot workflows and Inbox. Experience in customer support, UX writing, content strategy, or similar fields. Familiarity with AI (LLM’s & Natural Language) or automation tools in customer engagement. Experience with knowledge ...