1 to 25 of 32 Customer Engagement Jobs in Cheshire

Dynamics 365 Architect - Customer Engagement (CE) (Sales, Customer Service, Field Service, Marketing, or, Project Operations). Clear Progression Path (promotions and salary/performance reviews within the first 12 months). Fully Remote Working (UK wide). £100,000-£110,000 Base Salary + Company Benefits. Paid … handover. This role will grow and transition into a Lead & Managerial position! As the trusted technical authority, you'll work across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure services, helping organisations to unlock the full value of their investment in Microsoft technologies. ...

responsible for regular update calls, monthly reporting and the delivery of continuous improvement initiatives and Microsoft/Annata service updates. Role: 1. Management of customer issues throughout the whole support lifecycle: Ability to triage a support ticket Able to follow support processes Applying knowledge to be able to replicate … progress the ticket Effective communication to the customer and internally with colleagues Completing standard documentation Prioritization of work Ticket turnaround to ensure that customer SLAs are met Logging tickets through to 3rd parties as/when required Responsible for completing internal acceptance testing of fixes and solutions 2. ...

TITLE: Support Consultant RESPONSIBLE TO: Customer Services Manager LOCATION & HOURS OF WORK: At Elite Dynamics we champion our clients to utilise the power of tech to improve productivity and performance, and it's the same for our people. We offer a remote working policy for all employees, albeit some … across the UK & Canada ABOUT ROLE RESPONSIBILITIES: We are looking for a Microsoft Dynamics 365 Support Consultant who will be responsible for: Responding to customer support queries, logged via telephone, email and through our on-line customer support system Proactively Investigating Support calls and managing them through ...

products and software for internal teams and external customers. Training Strategy & Processes: Develop and implement a comprehensive training framework to support business growth and customer success. Customer Engagement: Meet with clients to understand their needs, promote training solutions, and deliver high-quality sessions that drive adoption ...

/no-code tooling Experience integrating Dynamics with external platforms using Azure services A passion for innovation, quality architecture, and technical leadership Customer Engagement experience is desirable (Sales | Customer Service | Field Service | Marketing | Project Operations) £100,000–£110,000 package (car allowance and quarterly bonuses). Pension ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

Role: D365 CE Functional Consultant – Customer Insights Journeys (Real-Time Marketing) Positions: 3 Location: Remote Engagement Type: Long-term Contract Overview We are seeking experienced Dynamics 365 Customer Engagement Functional Consultants with deep expertise in Customer Insights Journeys (CIJ) Real-Time Marketing. You will play … Time Marketing • Set up real-time events, triggers, and event-based conditions • Build advanced real-time segments (behavioral, event-driven, attribute-based) • Design complex customer journeys including branching logic, A/B splits, wait steps, suppression rules, and exit conditions • Configure brand profiles, compliance profiles, consent centers, and subscription ...

role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization. Key Responsibilities CRM & Marketing: Gather, analyze, and document business requirements for enhancements and integrations within Marketing. Support … design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys. Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics. Translate business needs into functional specifications and ensure alignment with system capabilities and best practices. Support configuration, testing, and deployment ...

role will act as a bridge between business stakeholders, data teams, and technical delivery, ensuring our CRM and marketing platforms are optimized to drive engagement, automation, and insight across the organization. Key Responsibilities CRM & Marketing: Gather, analyze, and document business requirements for enhancements and integrations within Marketing. Support … design and rollout of marketing automation campaigns, segmentation strategies, and customer journeys. Work closely with marketing teams to optimize lead management, customer engagement, and campaign analytics. Translate business needs into functional specifications and ensure alignment with system capabilities and best practices. Support configuration, testing, and deployment ...

technology partners, ORO helps Fortune 500 and fast-growing global enterprises reimagine how procurement works. Job Summary: The Senior Manager, Enterprise Solutions is a customer-facing solution leader who supports enterprise procurement transformation initiatives by helping organizations design and implement orchestrated, automated procurement workflows. This role is ideal … enterprise environments, and cutting-edge procurement technology, with a clear path to expanded leadership and responsibility over time. What You'll Do: Solution Design & Customer Engagement Support enterprise sales cycles by contributing to discovery, solution design, and customer workshops. Partner with Directors and Sales teams to understand ...

Dynamics 365 Architect - Customer Engagement (D365 CE) What's on offer: Fully remote role – open to applicants across the UK. £100,000–£110,000 base salary plus comprehensive company benefits. Funded professional development, including certifications and specialist training. Fast-tracked career progression, with promotion and salary/performance … designed to evolve into a Lead/Managerial role as you progress! You'll be the go-to expert across Dynamics 365 Sales, Customer Service, Marketing, and the wider Power Platform and Azure stack, empowering clients to maximise their investment in Microsoft technologies. What you'll be doing: Lead ...

Stay updated on the latest Microsoft Dynamics features and best practices. What We're Looking For: Experience: 2+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills: Proficient in C#, JavaScript, Power Platform, and CRM SDK. Certifications: Microsoft Dynamics 365 certification (preferred ...

Stay updated on the latest Microsoft Dynamics features and best practices. What We're Looking For: Experience: 2+ years working with Dynamics 365 CE (Customer Engagement), including configuration, customization, and integration. Technical Skills: Proficient in C#, JavaScript, Power Platform, and CRM SDK. Certifications: Microsoft Dynamics 365 certification (preferred ...

execution, technical authority, and commercial accountability, with responsibilities ranging from defining AI operating models, developing AI propositions, and overseeing practice‐level KPIs, to shaping customer opportunities and ensuring responsible, secure AI implementation. You will guide architectural decisions within the Microsoft ecosystem, support pre‐sales activities, build trusted customer … propositions, offerings, and accelerators aligned to the company's AI strategy. Own and drive practice level KPIs, including revenue contribution, utilisation, capability maturity, and customer outcomes. Lead the development of AI capability across the organisation, upskilling consultants, architects, and delivery teams. Design and deliver internal AI training and enablement ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. Document ...

occasional travel (You must be base in the UK/Ireland) Employer: Microsoft Gold Partner About the Role We are seeking a Dynamics 365 Customer Engagement (CE) Functional Consultant to join our growing client. This is an exciting opportunity to work with a Microsoft Gold Partner, delivering innovative … high-impact projects. Key Responsibilities Lead requirements gathering sessions and translate business needs into functional solutions. Configure and implement D365 CE modules (Sales, Customer Service, Marketing). Collaborate with technical teams to ensure successful solution delivery. Provide end-user training and support during deployment and post-go-live. Document ...

partnering with a leading Microsoft Solutions Partner that is expanding its Dynamics 365 Customer Engagement (CE) practice and is seeking a Principal D365 CE Consultant to play a key leadership role in delivering enterprise-scale projects. This is a senior, client-facing role for someone who enjoys owning … provide strategic guidance Support pre-sales activities when required Requirements Strong hands-on experience with Dynamics 365 CE Experience across modules such as Sales, Customer Service, Field Service, or Marketing Proven track record delivering complex D365 CE implementations Strong knowledge of the Power Platform (Power Apps, Power Automate, Dataverse ...

following areas: D365 Finance and Operations (Finance/Supply Chain) | up to £130k D365 Business Central (Finance/Operations) | up to £115k D365 Customer Engagement and Power Platform | up to £115k What You Will Be Doing Own the Solution Architecture Lead envisioning and discovery sessions with business ...

Your Career As a Principal Consultant for SOC Transformation & XSIAM Deployment, you will be a seasoned leader at the forefront of our most strategic customer engagements. You will leverage a rare blend of consultative presence, deep technical mastery, and executive influence to guide our customers through complex SOC transformations. … comprehensive log ingestion strategies to ensure high-quality data fuels the XSIAM platform Architect and implement sophisticated detection strategies and correlation rules to fortify customer defenses against advanced threats Fine-tune and optimize log sources and correlation rules to maximize system performance and detection efficacy Identify opportunities to enhance ...

CRM. From improving data quality and supporting campaign delivery to generating performance insights, you'll play a key role in enabling better customer engagement and more effective commercial activity. This position suits someone who is methodical, confident with numbers, and passionate about building a CRM environment that genuinely … data accuracy and follow up with internal stakeholders to maintain high standards. Build, schedule and monitor targeted email campaigns to support lead nurturing and customer engagement. Support the development of automated workflows that enhance conversion and reduce drop-off. Ensure all communication activity is compliant with GDPR and data ...

speaking with customers, and turning technical requirements into real-world solutions? If you're looking for a role that blends engineering expertise with consultative customer engagement, this is a brilliant place to start your career. We're looking for an enthusiastic and solution-driven Graduate Application Engineer … join our supportive and forward-thinking team in Runcorn. If you have a passion for engineering and some experience in customer service, technical support, or internal sales, we'll help you grow into a confident technical specialist. What You'll Be Doing As a Graduate Application Engineer ...

accreditations and deep CE knowledge. Strong coding skills (C#, ASP.Net, Python, Java, JSON). Experience with enterprise CRM systems and complex project delivery. Excellent customer engagement and stakeholder management skills. A passion for quality, collaboration, and continuous improvement. If the above opportunity is of interest, and you have ...

accreditations and deep CE knowledge. Strong coding skills (C#, ASP.Net, Python, Java, JSON). Experience with enterprise CRM systems and complex project delivery. Excellent customer engagement and stakeholder management skills. A passion for quality, collaboration, and continuous improvement. If the above opportunity is of interest, and you have ...

offering your technical and commercial knowledge to enhance the Chess Sales experience. "a great place to work, a great place to be a customer" Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract … solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with customer stakeholders, TAs, and Services Team to validate service requirements, explore solution options and to identify service integration requirements. Define Managed Service solutions that meet ...