Customer Engagement Jobs in Cheshire

10 of 10 Customer Engagement Jobs in Cheshire

Key Account Manager

Chester Le Street, County Durham, UK
ITPS
on to find out more: KEY RESPONSIBILITIES Support Senior Account Managers in the development of new deals and secure internal approval and sign off Day to day management of customer accounts and a key point of contact for ITPS Account Directors Follow leads to create New Business opportunities via Networking Solve complex requests/issues working across internal ITPS … functions and various customer contacts to ensure requests/issues can be resolved quickly and to customer satisfaction A critical member of the Operational Sales Team responsible for customer satisfaction, retention, and engagement Drive revenue, growth and EBITDA achievement by delivering existing and new services and targeting customer engagement Communicate customer requirements/… business drivers to direct and indirect customer team to support customer experience Support regular status and strategy meetings with the customers to understand their needs and link them to ITPS’s product and service strategies WHAT WE ARE LOOKING FOR FROM OUR CANDIDATES Prior experience of managing accounts across a complex customer group IT background preferred More ❯
Posted:

Key Account Manager

Chester-Le-Street, England, United Kingdom
ITPS
on to find out more: KEY RESPONSIBILITIES Support Senior Account Managers in the development of new deals and secure internal approval and sign off Day to day management of customer accounts and a key point of contact for ITPS Account Directors Follow leads to create New Business opportunities via Networking Solve complex requests/issues working across internal ITPS … functions and various customer contacts to ensure requests/issues can be resolved quickly and to customer satisfaction A critical member of the Operational Sales Team responsible for customer satisfaction, retention, and engagement Drive revenue, growth and EBITDA achievement by delivering existing and new services and targeting customer engagement Communicate customer requirements/… business drivers to direct and indirect customer team to support customer experience Support regular status and strategy meetings with the customers to understand their needs and link them to ITPS’s product and service strategies WHAT WE ARE LOOKING FOR FROM OUR CANDIDATES Prior experience of managing accounts across a complex customer group IT background preferred More ❯
Posted:

Key Account Manager

chester-le-street, north east england, united kingdom
ITPS
on to find out more: KEY RESPONSIBILITIES Support Senior Account Managers in the development of new deals and secure internal approval and sign off Day to day management of customer accounts and a key point of contact for ITPS Account Directors Follow leads to create New Business opportunities via Networking Solve complex requests/issues working across internal ITPS … functions and various customer contacts to ensure requests/issues can be resolved quickly and to customer satisfaction A critical member of the Operational Sales Team responsible for customer satisfaction, retention, and engagement Drive revenue, growth and EBITDA achievement by delivering existing and new services and targeting customer engagement Communicate customer requirements/… business drivers to direct and indirect customer team to support customer experience Support regular status and strategy meetings with the customers to understand their needs and link them to ITPS’s product and service strategies WHAT WE ARE LOOKING FOR FROM OUR CANDIDATES Prior experience of managing accounts across a complex customer group IT background preferred More ❯
Posted:

AI and Automation Analyst

warrington, cheshire, north west england, united kingdom
Oliver James
Role As AI & Automation Analyst, you will be responsible for analysing, designing, and deploying AI- and automation-led improvements across the sales lifecycle – from lead generation and qualification, to customer engagement, conversion, and aftercare. You’ll partner with commercial leaders to identify opportunities, deliver solutions, and evidence ROI. Key Responsibilities Map, analyse, and challenge current B2B and B2C … sales processes to uncover areas for AI and automation. Design and implement AI-driven solutions that enhance customer engagement, conversion, and retention. Deploy workflow automation to remove friction and manual effort across sales operations. Partner with sales and marketing stakeholders to drive adoption and embed new ways of working. Build business cases that demonstrate tangible benefits (conversion uplift … Dynamics, or equivalents), alongside AI and workflow automation tools (e.g., UiPath, Power Automate, Einstein, ChatGPT/LLMs). Commercially minded, able to evidence measurable impact on efficiency, conversion, or customer outcomes. Excellent communication and stakeholder engagement skills across technical and non-technical audiences. Why Apply? Shape the way AI and automation transform sales across both B2B and B2C More ❯
Posted:

New Business Presales Consultant

warrington, cheshire, north west england, united kingdom
Henderson Scott
eager to learn Technical Pre-Sales Consultant to join our growing team, supporting our new business sales. In this role, you'll work alongside experienced colleagues to contribute to customer engagements-helping to deliver assessments, discovery workshops, and early-stage solution design. You'll assist in translating customer needs into clear, tailored recommendations and play a key part … of our technology offerings. This is a great opportunity for someone looking to build their experience in technical pre-sales, with hands-on involvement in a wide variety of customer scenarios and close collaboration with both technical and sales teams. Key Responsibilities: * Lead technical discovery sessions, assessments, and workshops to understand customer challenges and requirements. * Assist in developing … tailored solutions by mapping customer needs to our service offerings. * Deliver compelling presentations and demonstrations that showcase the value of our managed services and technology solutions. * Support the sales team with pre-sales activities, including proposal creation, RFP responses, and technical documentation. * Act as a trusted advisor to customers, guiding them through technology decisions and best practices. * Stay up More ❯
Posted:

Cyber Solutions Sales Specialist - Corporate

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Bytes Software Services
and sustainability PURPOSE OF JOB: As a Cyber Security Solutions Specialist, you will play a pivotal role in driving revenue & GP growth and expanding market presence within a defined customer segment. The primary goal will be to proactively identify, develop, and close new business opportunities - both within existing trading accounts and through the acquisition of net new customers. This … are not limited to: Sales Execution: Leveraging the tools and resources you have available, proactively uncover, develop and drive net new or cross-sale opportunities to close. Participate in customer meetings and create proposals to demonstrate Bytes services and solutions for the sub-proposition area. Sales Enablement : Deliver solution-based sales enablement and vendor enablement when required, to support … Sales/Financial Performance Management : Deliver and go beyond the financial targets and KPI’s that the business establishes, in a productive and profitable way. Maintain accurate records of customer interactions, sales activities, and forecasts using CRM. Marketing: Generate new ideas and thoughts to the overall marketing plan. Acting as a thought leader, showcasing Bytes value externally to increase More ❯
Posted:

Product Owner - Software

Crewe, Cheshire, England, United Kingdom
Radius
their product career, working alongside experienced leaders and cross-functional teams in a product-driven sector. You’ll support the development and delivery of innovative software products that improve customer experience and drive business growth. You’ll collaborate with engineering, UX/UI, and other stakeholders to turn ideas into features and help shape the product roadmap. This is … pizzeria and roof top bar. What You’ll Be Doing Strategy & Discovery Assist the Product Director in identifying market opportunities and analysing competitors. Collaborate with UX research, marketing, and customer teams to gather insights and feedback. Planning Contribute to the development of product vision and roadmap. Help define features, business rules, and acceptance criteria. Participate in planning, refinement, and …/UI, and other Product Owners to validate solutions through prototyping and testing. Support pricing strategy discussions and ROI assessments. Maintain clear and up-to-date product documentation. Sales & Customer Engagement Collaborate with sales and marketing teams to support product launches and training. Provide content to help us drive lead generation and market awareness. Evaluation & Continuous Improvement Monitor More ❯
Employment Type: Full-Time
Salary: £0 per annum
Posted:

FullStack Developer

Frodsham, Cheshire, England, United Kingdom
Hybrid / WFH Options
Hyperloop Recruitment
are delivered at scale. Their award-winning SaaS platform powers the online presence of major UK and global brands, combining advanced data engineering with modern web technologies to drive customer engagement. As part of continued expansion, they’re looking for a Full Stack Software Engineer with a strong backend and data focus to help build scalable, data-driven systems More ❯
Employment Type: Full-Time
Salary: £45,000 - £55,000 per annum
Posted:

Strategic Product Lead

warrington, cheshire, north west england, united kingdom
TechNET IT Recruitment Ltd
a high-performing UK tech business replicate its success overseas. The Opportunity Define and deliver the product strategy for the North American market. Act as the voice of the customer, shaping solutions that align with regional needs. Partner closely with the Head of Product to guide roadmap priorities. Support pre-sales activity, client demos, and bids to position the …/Product Manager in a SaaS, fintech, or B2B technology environment. Strong strategic mindset with a track record of launching or localising products in new markets. Excellent stakeholder and customer engagement skills. Comfortable in high-autonomy, scale-up environments where you can make things happen. Experience in pensions, retirement, or financial services is a bonus, but not essential. More ❯
Posted:

Technology Director

warrington, cheshire, north west england, united kingdom
Hybrid / WFH Options
Classic Football Shirts
Act as a strategic partner to the CEO and leadership team, using technology as a competitive growth lever. Lead digital transformation initiatives to support international expansion, omnichannel integration, and customer experience excellence. Technology Ownership Oversee the architecture, performance, and development of the core e-commerce platform (Magento 2/headless commerce) and mobile app ecosystem. Drive AI innovation (personalisation … cost centre. Hands-On Strategic Leader – blends architecture-level thinking with a willingness to dive deep when needed. Innovative & Curious – stays ahead of technological shifts, particularly in AI and customer engagement. Builder of People & Culture – committed to developing others and building a best-in-class engineering organisation. What Success Looks Like Technology acts as a revenue growth multiplier. Scalable More ❯
Posted:
Customer Engagement
Cheshire
25th Percentile
£63,750
Median
£67,500
75th Percentile
£71,250