5 of 5 Customer Engagement Jobs in Cheshire

Head of Customer Success Warrington - Hybrid 3 days onsite We are supporting a growing SaaS business in the search for a Head of Customer Success to lead retention, adoption, and customer growth across a £9.3m ARR customer base. This role will lead a team across Customer Success and onboarding, building a scalable, data-driven customer function focused on customer outcomes, revenue retention, and long-term growth. Key Responsibilities Define and deliver the Customer Success strategy aligned to business goals Own GRR and NRR performance across the customer base Lead and develop ...

works on the assigned Route(s), and flag areas of concern and ideas for future improvements to the relevant Service Manager . Support local customer engagement and communication activities, working closely with Service Delivery and other colleagues to identify and address service delivery requests and/or concerns. … keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond ...

small technical team supporting customers using High-Performance Computing (HPC) systems, including Linux clusters and workstations. This role blends technical leadership, solution design, customer engagement, and pre-sales support. Key Responsibilities Lead and mentor IT Support Engineers Act as senior escalation point for technical issues Design and deliver … procurement and upgrades Support sales through technical input and proposals Skills & Experience Essential: Strong systems/infrastructure background Linux server and desktop experience Customer-facing support experience Solution design capability Strong communication and organisation Desirable: HPC, servers, or cluster experience Cloud/hybrid architecture exposure A great opportunity ...

ITSolutionsManager WereseekinganexperiencedITSolutionsManagertoleadasmalltechnicalteamsupportingcustomersusingHigh-PerformanceComputing(HPC)systems,includingLinuxclustersandworkstations.Thisroleblendstechnicalleadership,solutiondesign,customerengagement,andpre-salessupport. KeyResponsibilities LeadandmentorITSupportEngineers Actasseniorescalationpointfortechnicalissues DesignanddeliverHPCandinfrastruct... LFWQ1_UKTJ ...

ITSolutionsManager WereseekinganexperiencedITSolutionsManagertoleadasmalltechnicalteamsupportingcustomersusingHigh-PerformanceComputing(HPC)systems,includingLinuxclustersandworkstations.Thisroleblendstechnicalleadership,solutiondesign,customerengagement,andpre-salessupport. KeyResponsibilities LeadandmentorITSupportEngineers Actasseniorescalationpointfortechnicalissues DesignanddeliverHPCandinfrastructuresolutions Overseesystembuilds,configuration,andhandover Workwithsuppliersonprocurementandupgrades Supportsalesthroughtechnicalinputandproposals Skills&Experience Essential: Strongsystems/infrastructurebackground Linuxserveranddesktopexperience Customer-facingsupportexperience Solutiondesigncapability Strongcommunicationandorganisation Desirable: HPC,servers,orclusterexperience Cloud/hybridarchitectureexposure Agreatopportunitytocombineleadership,technicalexpertise,andcommercialimpactinagrowing,specialistenvironment. ...