Resource House, Bulwell, Nottinghamshire, United Kingdom
Jigsaw 24
solutions, incorporating digital marketing, events, content marketing, and PR initiatives. Tech market insight: Conduct in-depth market research within the IT sector to understand customer needs, preferences, and trends. Analyse competitor products, brands, and positioning to identify opportunities and threats, providing actionable insights for Jigsaw24. Product and service positioning … for Jigsaw24's portfolio. Tailor messaging to resonate with the varying IT, purchasing, and end-user audiences, aligning with user personas and addressing specific customer requirements. Sales enablement: Equip internal sales teams with essential tools, training and materials for effective product selling. Develop and manage sales training and presentations … emphasising the unique value proposition of Jigsaw24. Customerengagement: Plan and execute IT-specific customerengagement initiatives, such as webinars and workshops, fostering relationships with existing IT clients to drive adoption and loyalty. Business growth strategies: Leverage insights from market research and customerengagementmore »
About Customer Lifecycle Management (CLCM) Team Our Customer Lifecycle Management team focusses on managing and predicting customer needs through the different vintages, pathways and points in time, both in their customer life with Barclays, as well as their life stages and differentiated financial need. They will … define the opportunities where we have the right to win throughout the customer lifecycle that includes acquisition, activation, deepening customer relationship, retention and win-back. The team are responsible for providing the correct level of check and challenge and ensuring all reasonable measures are taken so that Barclays … BUK) remains consistently excellent at scale. What will you be doing • This is a leadership position, which reports directly into the MD Head of Customer Lifecycle Management (CLCM). The Customer Contact Optimisation Director will use customer diagnostics (emotional and functional needs) & behaviour analysis combined with model more »
Hemel Hempstead, Hertfordshire, South East, United Kingdom
Thrive Homes
Complaints Handler/CustomerEngagement & Insight Officer Hemel Hempstead (Hybrid/Smart Working) Salary up to £35,212 Per Annum Plus Benefits Permanent, Full Time 37 hours per week (Monday Friday, Flexibility Negotiable) Thrive Homes is seeking a highly skilled and motivated CustomerEngagement & Insight Officer … to join our Customer Services department. As a crucial member of the team, your main responsibilities will be to manage complaints, ensure compliance with the Housing Ombudsman Code of Complaints, and identify areas for improvement based on feedback and customer satisfaction. Thrive is proud to deliver flexibility for … out to ensure consistency and in line with Thrives complaints policy. Identify improvements and lessons learned from feedback and monitor delivery. Scrutinise and summarise customer feedback and produce reports which highlight trends and lessons learned for Leadership Team. Updating and sharing complaints dashboards with the business to ensure complaints more »
We are looking for an experienced Dynamics 365 for CustomerEngagement Solution Architect with experience in solution development and functional analysis into large-scale enterprise Dynamics 365 architecture with a hands-on approach in designing and leading the implementation of Dynamics 365 products, working with both onshore and … proposal development and provide input in business development while mentor junior and offshore staff. This role is therefore kingpin to KPMG Microsoft business solutions customer delivery of Microsoft Dynamics 365 solutions. It is a dynamic and exciting opportunity to join a rapidly developing business area within an established and … all consultancy according to the KPMG Project Methodology, ensuring that all software applications are implemented successfully according to the project plan. — Meet and exceed customer expectations of business knowledge, skills and behaviour. — Identify business/project risk and mitigate or communicate as necessary. — Ensure progress updates are communicated to more »
The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the CustomerEngagement Platform (CEP) as our client integrates a new … areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and CustomerEngagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »
The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the CustomerEngagement Platform (CEP) as our client integrates a new … areas with CRM is essential. Previous experience designing solutions for large corporations that utilise CRM platforms is essential. Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and CustomerEngagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »
Employment Type: Permanent
Salary: £90000 - £95000/annum 20% bonus + excellent corporate bene
The chosen Technical Architect will join the CRM tech team and be responsible for complex changes and supplier assurance, covering business as usual for Customer Identity Access Management (CIAM), the Customer Data Platform (CDP), and the CustomerEngagement Platform (CEP) as our client integrates a new … large corporations that utilise CRM platforms is essential. Expert knowledge is AWS Lambada and Python is a must Recent experience in architecting solutions across Customer Identity Access Management (CIAM), Customer Data Platform (CDP), and CustomerEngagement Platform (CEP) is essential. TOGAF or similar architecture framework experience more »
Customer Success Manager – Graduate Considered A brilliant opportunity for a Customer Success Manager to join a market leading disruptive software technology firm in London, UK. Offering excellent training, career progression and prospects, this is an ideal time to join this growing organisation and be guided by some of … the brightest minds. You will be supporting a customer base, ensuring customers are able to use the product as designed and educating customers on use of the technology. Location: Central London– Hybrid – 3 days on site Salary: £30,000 - £32,000 + healthcare, pension etc. Requirements for Customer … Physics or similar At least AAB at A-Level or international equivalent (please ensure A Level grades are included on your CV). Excellent customer-facing skills - you should have previously held a role where you have dealt with customers A motivated self-starter with a problem-solving attitude more »
Letchworth Garden City, Hertfordshire, United Kingdom Hybrid / WFH Options
Willmott Dixon Group
D365 Developer (CE) Willmott Dixon are looking for an experienced D365 Developer (CE) with solid, hands-on experience of customisation development of Dynamics 365 CustomerEngagement (D365 CE). You may well also have some experience of delivering Power Platform services using the suite of Microsoft's Power … canvas and model driven apps. Ability to create business processes and custom connectors with Microsoft Power Automate. Experience of Implementing Dynamics 365 (CRM) solution: CustomerEngagement (Sales, Customer Service, Marketing) A good understanding of sales, marketing, business processes and how they relate to D365. Web Resources/… values and behaviours, Willmott Dixon could be the place for you! * Flexible * Fun * Uncomplicated * Genuine and friendly * Innovative and keen to improve * Responsive to customer needs Additional Information Willmott Dixon embraces diversity in the workplace and will consider flexible and agile working. We are a disability confident employer. Benefits more »
Title: Cloud Architect Salary: £50k-£80k Location: (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and … evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »
Title: Cloud Architect Salary: £50k-£80k Location: (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand and … evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish the … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »
Chesterfield, Derbyshire, East Midlands, United Kingdom
In Technology Group Limited
Title: Cloud Architect Salary: £50k-£80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand … and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »
Customer Success Manager – Mixed Reality Projects Are you an experienced Customer Success Manager with a genuine passion for driving customerengagement? We're working with a globally recognised company, looking for a skilled Customer Success Manager to increase the usage of their innovative Mixed Reality … They are dedicated to realising the potential of their clients and delivering excellence through an integrated suite of services. Why This Role? As their Customer Success Manager, you will play a pivotal role in shaping their customer success strategy. This is an exciting opportunity to establish a robust … customers derive maximum value from their solutions. You will have the chance to grow within the organisation and make a significant impact on their customer success initiatives. Key Responsibilities Develop and implement success plans tailored to customers’ business objectives, driving engagement and product adoption. Build and nurture strong more »
Leicester, Leicestershire, East Midlands, United Kingdom Hybrid / WFH Options
Viking
future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »
+ Car Allowance/Benefits Package Who is my client? A reputable Microsoft Dynamics solution provider, with an experienced, autonomous team and established CRM customer base. The company holds a phenomenal reputation for customer satisfaction/service efficiency, and they are one of the recognised partner's of … Certification Strong pipeline of projects for 2024 and beyond Responsibilities of the role - Design and architect Dynamics 365 CE solutions to best satisfy a customer's requirements within the constraints and best practice guidelines. - Take a key role within the CE Practice as Solution Architect; promoting functional best practice … sales discovery work Skill set Proven experience working in a senior consulting and lead capacity with Dynamics 365 CE/Power Platform Dynamics 365 CustomerEngagement/CRM project experience - strong solution understanding Hands on experience in PowerApps (preferable, not essential) Broad modular background/understanding - ideally across more »
Employment Type: Permanent
Salary: £80000 - £85000/annum Car allowance, benefits package
D365 Technical Architect - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a highly skilled Microsoft D365 CE Technical Architect to join our team. This role requires someone with a strong more »
D365 Technical Architect - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a highly skilled Microsoft D365 CE Technical Architect to join our team. This role requires someone with a strong more »
D365 Functional Lead - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »
D365 Functional Lead - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »
D365 Functional Lead - CustomerEngagement Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are more »
D365 Functional Lead - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »
D365 Functional Lead - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »
D365 Functional Lead - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »
D365 Functional Lead - CustomerEngagement Location: Warwick (Onsite Monday - Thursday) Start Date: June Duration: Initial 9 weeks, with potential for extension Rate: Market Rate (Inside IR35) We are seeking a talented Microsoft D365 CE Functional Lead to join our team. The ideal candidate will have extensive experience in more »
