1 to 5 of 5 Customer Engagement Jobs in Northern Ireland

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … troubleshooting to ensure we are providing value. On a daily basis you will be using your abilities to combine your technical skills, creativity and customer focus to deliver great solutions to our customers and ensure they get the best out of our technologies and solutions. Plan, design, estimate, develop … showcasing technical expertise and knowledge of the technology Continue to develop product and technology knowledge in order the deliver the best solutions for the customer Liaise directly with customers to gather/refine requirements Management of solutions through the application lifecycle Qualifications Essential: Demonstrated project experience developing solutions using more »

various stage, including working prototypes throughout the design process. Lead others and explore new concept along the way in design scoping work. Develop personas, customer journey maps, conceptual diagrams, wireframes and prototype. How you will do it Lead and evangelize a best in class UX/UI vision across … Security Products Strategize and drive research-led, user-centered experiences? with global perspectives on creative work, ? establishing the benchmark for what best customer enablement platform looks like Support and facilitate customer engagement sessions as needed Design and propose innovating solutions for variety of user experience challenges. Guide more »

You would be joining a small but dedicated team focusing on the improvement, automation and growth of their support service, working to create positive customer engagement in the most efficient and effective ways possible . As the S S L you will monitor and report on overall performance … s Support Service in line with the wider Service Management strategy , with a specific focus on day-to-day support ticket resolution, performance management, customer satisfaction and continuous improvement Lead initiatives to enhance Support Service Best Practi ce Ensure processes are fit for purpose and adhere to best practice … are also encouraged to apply: Demonstrable operational exper ience in a Service Support or Delivery role Strong client focus - ability to operate at prime customer contact level Knowledge and working experience of Support Service (or similar) role or ticket management Strong and effective communicator, team player with the drive more »

has celebrated over 26 years in the Technology industry and continues to be trusted by global brands to deliver IT solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer reflecting … AWS Partnership available. You will be working for the AWS Practice which consists of some of the best Architects, DevOps Engineers and Consultants. The customer engagements are varied and the exposure to cutting-edge technologies is always present. You will work in a mixture of teams to deliver solutions more »

opportunity for a seasoned Solutions Consultant on behalf of our prestigious client. This influential role is central to deploying strategic IT projects across pivotal customer engagements within the UK, specifically focusing on the Northern Ireland public sector. Responsibilities: Foster and leverage robust relationships within the Northern Ireland public sector … network enhancements, including expansions and migrations. Develop and implement Software Defined Networking solutions such as Cisco SDA and ACI. Oversee the full lifecycle of customer solutions, from design through delivery to ongoing managed services, ensuring high-quality design documentation. Optimize network performance, ensure the reliability of crucial network services more »