1 to 25 of 26 Customer Engagement Jobs in the Midlands

solutions, incorporating digital marketing, events, content marketing, and PR initiatives. Tech market insight: Conduct in-depth market research within the IT sector to understand customer needs, preferences, and trends. Analyse competitor products, brands, and positioning to identify opportunities and threats, providing actionable insights for Jigsaw24. Product and service positioning … for Jigsaw24's portfolio. Tailor messaging to resonate with the varying IT, purchasing, and end-user audiences, aligning with user personas and addressing specific customer requirements. Sales enablement: Equip internal sales teams with essential tools, training and materials for effective product selling. Develop and manage sales training and presentations … emphasising the unique value proposition of Jigsaw24. Customer engagement: Plan and execute IT-specific customer engagement initiatives, such as webinars and workshops, fostering relationships with existing IT clients to drive adoption and loyalty. Business growth strategies: Leverage insights from market research and customer engagement more »

Web, Mobile and Software Development Recruitment with specialist roles across the globe - www.pearsoncarter.com Keywords: Microsoft Dynamics CRM, Dynamics CRM, CRM, D365, Dynamics 365, Microsoft, Customer, Sales, Engagement, Marketing, Customer Engagement, Microsoft Dynamics 365, Microsoft Dynamics 365 CE, Microsoft Dynamics 365 Customer Engagement Power Apps more »

Title: Cloud Architect Salary: £50k-£80k Location: Chesterfield (remote) Key Objective: Manage and expand the companies Cloud services within our existing and target customer base. Collaborate with our Sales team to convert identified opportunities into impactful, outcome-driven solutions that benefit our customers. Employ a consultative approach to understand … and evaluate customer needs, and work with our broader team and partner community to deliver repeatable business solutions, thereby enhancing the profitability of our Cloud business. Key Responsibilities: Opportunity Conversion: Collaborate with Sales Teams, Pre-Sales, and External Partners to convert Cloud-driven opportunities into sales. Trusted Partnership: Establish … Solutions. Develop and ensure successful delivery of projects by the engineering team. Service Design and Implementation: Design and implement new managed services aligned with customer needs in collaboration with the service delivery manager. Opportunity Management: Oversee opportunities from inception through to support provision, ensuring accurate and achievable expectations with more »

future success? Seeking a role where proactivity is welcomed, with scope to develop and grow? Viking have an exciting opportunity for a Account Manager Customer & Sales Management to join the growing Sales team on a hybrid contract. You will join us on a full-time, permanent basis and in … more productive, including the latest technology, core office supplies, print and document services, business services, facilities products and furniture. Only companies which place the customer centre stage, innovate to bring added value, and excel in terms of operational efficiency and technological capability will survive and thrive. At Viking, we … sustainability - and we intend to thrive and continue to lead our industry for years to come. Benefits of joining us as a Account Manager Customer & Sales Management: Generous pension (matched contribution up to 6%, with a maximum employee contribution of 10% of your monthly salary) Life assurance Staff discount more »

markets and which services we will target to expand our business Support the Sector Director on our logistics and repair product offerings based on customer insights from each sector and using the engineering and innovation team to provide the necessary technical design input Be responsible for delivering on our … other sectors Present clear and precise details of tenders to Sector Development Director ensuring new business meets our profitability targets Develop and own new customer relationships for all potential new business Provide professional seamless delivery on tender responses and presentations ensuring all key aspects are captured For new or … growth customers, ensure that the relationships are appropriately transferred into the right place in day-to-day Operations (e.g. Customer Engagement Manager/Director, GM, BU Director) About You Wed love you to have the following skills and experience, but please apply if you think youd be able more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »

financially and in the number of Centres opened nationwide. Job Purpose This role is pivotal as we aim to strengthen our market position, enhance customer engagement, and increase sales growth in this critical area. Market Research & Analysis: Conduct in-depth market research to identify market trends, customer needs, and competitor activities. Analyse sales data and customer feedback to identify opportunities for growth. Share insights and findings with the team to inform strategic decisions. Strategic Planning & Execution: Collaborate with the Volkswagen head office team to develop and implement strategic plans for sales. Monitor progress against targets … the tools and information needed to succeed. Stay up to date with industry trends, new products, and technologies to maintain expertise in the field. Customer Support & Relationship Management: Act as a customer support function, assisting customers with inquiries, providing technical support, and ensuring customer satisfaction. Build and more »

through diverse inbound sales channels? Our client is seeking a Marketing Manager with a knack for developing strategies that enhance brand presence and foster customer engagement across both online and offline platforms. The Business: A leading technology provider to the automotive industry. Key Responsibilities: - Lead and manage new more »

with a PM and BA. The business is a well known and respected retailer. They are a big brand name, leading their industry in customer engagement and rapidly developing a successful blend of physical and digital interactions. We are looking for Solution finders - experienced Digital Solution Architects with … a good understanding of retail, e-commerce, supply chain, logistics and customer service channels. The technology and skills required Understanding of Architectural Frameworks (e.g. TOGAF) Cloud technologies – IaaS, PaaS, SaaS (in any public cloud) Microsoft Azure such as Logic App, Functions, Data Factory, Event Grid, Microservice, APIs, Power Apps … and Office 365 Integration patterns (API’s, Microservices etc) Tooling (Postman, Swagger, VS Code) APTOS ePOS SAP Ecommerce (Sales Force Commerce Cloud) Customer Services (Sales Force Service Cloud) Payment (Ecommerce, Card Present, Credit Agreements, Gift Cards) Supply Chain (Infor, Manhattan etc) Work Force management (e.g. Day Force) Database Technologies more »

benefits URGENT HIRINGAre you looking to join a Microsoft Partner who has made their mark in their industry and are providing top class D365 Customer Engagement and Power Platform solutions to their clients. You will be part of a small, agile team where you will contribute your brilliant … language: .NET and C#Microsoft Partner experienceWhat you will be doing: Conduct continuous improvements of their solutionsCollaborate with wider teams and provide solutions which meet customer needsEnsure code quality and adherence is followedManage key stakeholder expectationsWhat they offer: Learning and development plansPaid Microsoft certificationsHealth insurancePensionBirthday offFree on-site parkingIf you more »

URGENT HIRING Are you looking to join a Microsoft Partner who has made their mark in their industry and are providing top class D365 Customer Engagement and Power Platform solutions to their clients. You will be part of a small, agile team where you will contribute your brilliant … C# Microsoft Partner experience What you will be doing: Conduct continuous improvements of their solutions Collaborate with wider teams and provide solutions which meet customer needs Ensure code quality and adherence is followed Manage key stakeholder expectations What they offer: Learning and development plans Paid Microsoft certifications Health insurance more »

sales strategies. This is a hands on role and as a Business Development Manager, you will play a pivotal role in driving brand awareness, customer acquisition, and revenue growth for our SaaS products. Your focus will be solely on onboarding and managing new business pipelines. JOB DESCRIPTION At Data … and Reporting: Monitor sales performance metrics, track pipeline development, and generate regular reports to senior management on sales forecasts, trends, and key insights. 7. Customer Engagement: Engage proactively with customers to understand their unique needs, pain points, and business challenges, and tailor our SaaS data offerings to address more »

Strong presence across UK, US, and Canada, they have an extremely unique platform which is revolutionising financial management for their customers and providing B2B engagement and benefits that are unparalleled to anything else on the market.Employees first focus– they pride themselves on a resilient workforce, encouraging diversity, collaboration, and … a huge focus on career progression.The PositionAs a Customer Success Manager, you will work closely with a German portfolio of customers, helping to reach full utilisation of the SaaS platform and offerings.Responsible for managing a small team of Implementation Analysts (also German speaking), where you will be involved in … early phases of the customer onboarding process and completing feature implementation projects.Managing a portfolio of customers ranging from Mid-Market to Enterprise.Tasked with driving opportunity for expansion and growth within your existing customers, highlighting opportunities for the wider sales division.Required Skills and Experience2+ years’ experience of Customer Success more »

your customers? Do you like helping customers but you find the application support role is a bit limited. This role is working as a customer success manager for an ERP software author. You will work with the Account managers (this is not a sales role) and you will deal … processes, how to improve the software, what is urgent , what is an easy quick fix. Here is some more detail on the job: The customer success manager would involve travel in both the UK and Ireland. This would be a home-based/hybrid role, with occasional trips to … the office in the Halesowen. This customer success manager is working directly with clients doing customer success, or customer account management or customer relationship management, working with the clients and liaising with the support team. The sales team and the Implementation team. You will be making more »

charge of crafting and executing robust advertising campaigns across multiple digital platforms. Your expertise in PPC, social media advertising, and market research will drive customer engagement and business growth. Hours of work: Monday to Thursday 9am - 5pm, Friday 9am - 4pm. This role will be an Onsite position based … content that resonates with our clients audience. Leverage Google Tag Manager to streamline and optimise tracking across all digital campaigns. Analyse market trends and customer needs to tailor strategies that achieve tangible results. We Need Someone Who: Has a proven track record in digital marketing, particularly in managing successful … Is experienced in using Google Tag Manager Demonstrates proficiency with SEMrush or similar digital marketing tools for in-depth analytics and insights Exhibits a customer-centric approach and can handle direct interactions with clients to understand and meet their marketing goals. Desirable experience for the Digital Marketing Executive: Basic more »

of high-quality solutions.Participating in code reviews and providing constructive feedback to maintain code quality standards.Must-Have Skills:D365CE: Demonstrated proficiency in Dynamics 365 Customer Engagement (CE) development.C#: Strong experience in C# programming language for developing scalable and maintainable applications..NET: In-depth knowledge of the .NET framework and more »

quality solutions. Participating in code reviews and providing constructive feedback to maintain code quality standards. Must-Have Skills: D365CE: Demonstrated proficiency in Dynamics 365 Customer Engagement (CE) development. C#: Strong experience in C# programming language for developing scalable and maintainable applications. .NET: In-depth knowledge of the .NET more »

Role Title – Commercial Manager – Customer Salary - £55,000 - £65,000 Locations – Derby or Manchester (Hybrid) We are now recruiting for the exciting role of Commercial Manager – Customer, to be involved in an industry leading, cutting-edge project for a new type of power station. We are Rolls-Royce … globe is huge and to deliver our strategic priorities requires a strong relationship with customers, developers, technology providers and other third-parties in the customer space. The Customer Commercial Team is responsible for securing a first order, supporting future orders, and managing ongoing commercial challenges associated with our … customer engagements. Key results & what can be achieved in the role The role will require the successful candidate to manage and lead on a variety of commercial activity, including the negotiation and delivery of contracts in line with business strategy, requirements and budget. The role will commercially lead customer more »

Job DescriptionD365 Functional Lead – Power Platform/Pages – BirminghamD365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices … and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of … the role of leading on engagement they will also help develop other team members through on-the-project coaching.Key duties and responsibilitiesPlay a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical) consultants ensuring more »

D365 Functional Lead – Power Platform/Pages – Birmingham D365 Functional Lead will provide Dynamics 365 CE expertise as part of large customer engagements. They should be experienced in leading an engagement from estimation stage all the way through to the handover to Support whilst working alongside other practices … and third-party organisations. They will be able to guide a team of people to achieve an end product as detailed in customer requirements. They will play a vital role in balancing risk, commercial-focus and customer expectations by working closely with the Project Manager. As part of … the role of leading on engagement they will also help develop other team members through on-the-project coaching. Key duties and responsibilities Play a lead role in solution delivery. Dependent on the size of the project you will be expected to lead a team of functional (and technical more »

Role Title – Lead Commercial Manager – Customer Salary - £65,000 - £75,000 Locations – Derby OR Manchester (Hybrid) We are now recruiting for the exciting role of Lead Commercial Manager – Customer, to be involved in an industry leading, cutting-edge project for a new type of power station. We are … globe is huge and to deliver our strategic priorities requires a strong relationship with customers, developers, technology providers and other third-parties in the customer space. The Customer Commercial Team is responsible for securing a first order, supporting future orders, and managing ongoing commercial opportunities and challenges associated … with our customer engagements. Key results & what can be achieved in the role The role will require the successful candidate to manage, lead and support on a variety of commercial activity, including the negotiation and delivery of contracts in line with business strategy, requirements and budget. The role requires more »

Description Version 1 has celebrated over 26 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Version 1 has several strategic technology partners including Microsoft, AWS, Oracle, Red Hat, OutSystems and Snowflake. We’re also an award-winning employer … Data Solution Architect you will be expected to take an architecture management role on our client’s solution delivery engagements, with high levels of customer engagement. This will involve ongoing review of business requirements throughout the lifetime of the service. Candidates will have a strong understanding of data architecture more »

part of the Architecture Services Team. In this role you'll be the first port of call for creating Cisco Security solutions that solve customer problems. You'll be developing the skills and abilities of a Subject Matter Expert (SME) in the full Cisco Security portfolio, including, but not … to, SD-WAN, Umbrella, Duo, FirePower, FMC, ISE, CDO and Secure Network Analytics/Stealthwatch. You will take responsibility as the technical lead on customer projects and will be producing high quality design documentation when required within a given project or customer engagement. Working with your Team Leader … community, ensuring existing customers are getting the most out of their investments into Cisco Security solutions, and enabling the Sales community to grow the customer base. As Senior Security Architect - Cisco , you'll be responsible for: Helping to understand, scope and document customers' business and technical requirements. Producing BoMs more »

their client communications strategy. Reporting to the Head of Digital Marketing, you will drive the execution of automated campaigns and personalization tactics to enhance engagement and retention, ensuring compliance with GDPR and the CAN-SPAM Act. Key Responsibilities: Develop and optimise valuable content for communications. Leverage user behaviour data … to personalise strategies and maximise customer retention. Collaborate with the Paid Media Specialist to grow lead acquisition and subscriber base. Ensure targeted and accurate database segmentation. Implement a testing strategy to refine email communication. Work with the design team to create and proof content. Analyse email marketing success and … identify performance opportunities. Make data-driven decisions to deliver personalised content at key customer journey points. Develop a client retention strategy to increase customer lifetime value (CLTV). Review and shape the future communication strategy and CRM platform. Experience: Strong understanding of CRM systems and customer engagement. more »

1. Pre-Sales Support and Service Design: Assist the nominated bid manager in crafting high-quality, timely RFP responses. Participate in system demonstrations, client engagement, and presentations throughout the sales lifecycle under guidance. 2. Refinement of GTM Strategy: Assist in evolving our SAP GTM strategy through service portfolio enhancement … opportunities. 4. Collaboration and Content Development: Collaborate with marketing and sales teams to support SAP propositions, including the development of digital content, social media engagement, and event participation. Support in preparing compelling SAP proposals and client presentations. 5. Process Optimisation within Business Development: Assist in managing internal tools and … systems to enhance team efficiency and content quality. Contribute to internal process improvements to enhance team productivity and customer engagement. Personal Profile – Skills and Competencies: Core Skills & Competencies: Willingness to gain a foundational understanding of SAP solutions with a commitment to pursue SAP Pre-Sales certifications. Willingness to develop more »