1 to 25 of 34 Customer Engineer Jobs in the UK excluding London

The successful Customer Support Engineer will support our customers and our representatives, understanding their needs, identifying solutions and providing technical support. This role involves; Providing technical support: Growing our business with research institutes through management of our 3rd party sales channels and supporting our OEM inquiries, providing technical … supporting webinars, virtual conferences, real conferences and preparing presentations and content for social media channels Product Management: Receiving and interpreting the voice of the customer and conducting competitive analysis?? Developing strong relationships, building business opportunities and working with the other members of the sales team To be successful in … this role of Customer Support Engineer we would love to speak to anyone who has experience of: Minimum of 3 years' experience in a technical role with customer interaction. A Bachelors in Science, Mechanical Engineering or relevant professional experience. Experience/confident in delivering technical presentations explaining more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. As a Mobile Customer Support Engineer dive deep into technical … Work directly with customers, showcasing your ability to operate under pressure. This role may require on-call support, maintenance, and equipment repair. As aMobile Customer Support Engineer you will potentially travel to various customer sites. Hold a clean UK driving license and have the ability to obtain more »

Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customer requirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: * Define requirements from a customer's point of view * Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays * Analyse European Automotive market trends and … customer usage patterns * Produce Market/Trend/Engineering Test reports & Benchmark Reports * Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: * You will ideally be degree educated * Experience within the Automotive Industry * Customer more »

Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customer requirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: • Define requirements from a customer’s point of view • Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays • Analyse European Automotive market trends and … customer usage patterns • Produce Market/Trend/Engineering Test reports & Benchmark Reports • Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: • You will ideally be degree educated • Experience within the Automotive Industry • Customer more »

Expleo are seeking an Automotive Customer Focused Engineer in UX (User Experience), Switches and Controls, to work within a globally successful automotive OEM, based in Bedfordshire, on a contract basis. The successful Engineer will be required to conduct a number of market studies, investigating overall customer requirements, behaviours and latest technologies. Responsibilities of the Customer Focused Engineer include: * Define requirements from a customer's point of view * Establish customer target requirements, including, but not limited to In-vehicle-Infotainment systems, storage solutions, controls, switches & displays * Analyse European Automotive market trends and … customer usage patterns * Produce Market/Trend/Engineering Test reports & Benchmark Reports * Create documentation in response to customer use cases and needs Background and experience required for the Customer Focused Engineer position: * You will ideally be degree educated * Experience within the Automotive Industry * Customer more »

Engineering and Technical Customer Support Engineer Basingstoke (hybrid working) - 3 days in the office/2 days can be worked from home to c£40k (neg dep exp) + exceptional benefits package Our globally renowned and respected client has been established for more than 60 years and specialise … result of continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and proactive Engineering and Technical Customer Support Engineer to complement their professional UK Service Team supporting a range of automated laboratory and analysis equipment associated with Clinical and Industrial … markets across the whole of the UK. Reporting to the Customer Relationship Centre Manager, the successful Engineering and Technical Customer Support Engineer candidate will ensure the ongoing development of customer satisfaction, loyalty and retention, providing customers with world class levels of service and contributing to a more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them precisely and efficiently. Work … directly with customers, showcasing your ability to operate under pressure. As a customer support engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Hands-on, Technical or Engineeringexperience with one or more of the more »

Are you a Customer Support Engineer looking for a new role based in Newark, Nottinghamshire? My client is an Awarding winning company who design and manufacture a range of complex electronic products that are used all over the world. These products are hearing loop devices, manufactured to assist … people with hearing impairments. They currently require a Customer Support Engineer to join their team in Nottinghamshire. Within this role you will be the first point of contact across email, phone and live chat for project enquiries, offering both pre and post-sales support across our range of … products. The ideal Customer Support Engineer will have a blend of the following skills and experience: Strong customer communication via email, phone & web chat Preparing equipment quotations and basic system design documents, responding to bids in a timely manner Assessing new project enquiries, responding to customers and more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professionally. This isa field role with considerable independence travelling to and working at customer sites. The role is primarily weekdays, with 12 weekend days rotated over a 12-month period. What are my responsibilities … Work in cooperation with the Customer Care Centre to carry out service, maintenance, updates and installation of SiemensHealthineers products within your designatedproduct range and assist under supervision with other products. Ensure material parts are processed in accordance with policy Maintain all test equipment, tools and company property in good more »

Customer Service Engineer - £27k + On-call (OTE £32k) + Benefits Do you thrive in a fast-paced environment, solving technical challenges and providing excellent customer service? We are looking for a Customer Service Engineer to join our growing team. In this role, you will … travel to customer sites to install, maintain, and repair our equipment and systems. You'll also play a key role in pre-sales support, assisting with system design and surveys. Responsibilities: Install, maintain, and repair customer equipment and systems Provide technical support and training to customers Assist in more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professi... APCT1_UKTJ more »

Customer Service Engineer - Imaging Equipment - Field based (M25 & surrounding areas) Competitive base salary + company car + bonus + overtime (£45,000 OTE - Year 1) Siemens Healthineers is recruiting for a Customer Service Engineer to install, troubleshoot, repair, and maintain to a high standard; a range … of state-of-the-art medical imaging equipment and address customer needs promptly and professi... more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer … maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with more »

Our client is a leading global IT Solutions provider who are seeking to recruit a Customer Support Engineer/Service Desk Analyst to deliver unique value by collaboratively and reactively solving customer problems, providing proactive support advice, contributing to product quality and enhancements and creating self-help … responsible for providing an outstanding technical support experience to our business customers. From problem identification to full resolution, you will own and manage the customer experience over the phone and Web. Your responsibilities will include the below: Responsible for the customer support experience Own, troubleshoot and solve customer … maintain incident management requests to product group/engineering group Contribute to case deflection initiatives, automation and other digital self-help assets to improve customer/engineer experience Provide ramp activities, knowledge sharing, technical coaching and mentoring Drive technical collaboration & engagement Lead or participate in building communities with more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service, combining technical and client relationship skills to implement and support our clients' products. Dive deep into technical issues, troubleshooting and resolving them precisely and efficiently. Work … directly with customers, showcasing your ability to operate under pressure. As a customer support engineermay require on-call support, maintenance, and equipmentrepair What Were Looking For: Formal Electrical/Mechanical qualification desired. Computer literate Windows, excel, word, etc Hands-on, Technical or Engineeringexperience with one or more of the more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Customer Support Engineer (site-based) to join our dynamic team in Camberley , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Customer Support Engineer, You Will: As a customer support engineer you will play a key role in a managed service... more »

Are You Ready to Be a Hero in the World of Mobile Technology? We are seeking a passionate Mobile Customer Support Engineer to join our dynamic team in Milton Keynes , where every day is an adventure in innovation and excellence. Do you have Electromechanical Engineering experience? As a … Mobile Customer Support Engineer, You Will: As aMobile Customer Support Engineer you will play a key role in ... APCT1_UKTJ more »

About the role A leading Public Safety client of ours is looking for a Customer Service Engineer to join their tam to work across a variety of customers and services. As a Customer Service Engineer, your role is all about providing exceptional second line technical support … and will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to our Lead Customer Service Engineer and work with both our Service Engineering team in the UK and our wider Service Engineering teams in Vienna and Turin. … decommission service and defect management * Technically delivery of change requests into live services * Collaborating with Product Management team on continuous product improvement based on customer feedback * Site acceptance testing Your skills & experience should include: * First and/or second line support in an enterprise/Cloud based environment * Telecommunications more »

products include: Software: Learning management system (LMS) technology, competence management software and VR simulation platforms Services: Support services, training, onboarding and consultancy and advice, customer focused policies and processes. Content: e-learning content and 3D content services Innovation: Product roadmap developments, upgrades and patches, proof of concept developments The … Holland with offices in Farnborough, Edinburgh and Delft. Role Aim The overall aim of the role is to provide excellent first and second line customer support for a range of LPG software products, working initially to support pdrPro Competency Management Platform, but to provide support and cover to other … changes and fixes as appropriate Escalating issues as needed and as per company protocol Working with colleagues to handle critical incidents Delivering effective frontline customer communications to include effectively managing customer expectations Providing day to day support and cover to other frontline support operators as needed. Product Interest more »

Customer Support/Field Engineer - Inductosense About Us We design and manufacture sensing technology to monitor corrosion which helps our clients to save costs, reduce unplanned shutdown, meet net zero targets and migrate to a fully digitised solution. Our core technology is based around patented embeddable, wireless, battery … and are scaling up the team. This is a very exciting time to join the company! Job Description We are now looking for a Customer Support/Field Engineer to work with the operations and sales teams on post-sales technical support and installations. This is a customer … a positive relationship between end-user, facility, and partners. ownership of technical query register Support closure of any competency gaps Travelling world-wide to customer sites on a frequent basis Profile The ideal candidate will: have a minimum of HNC in relevant Engineering discipline or ONC/NVQ Level more »

Join Europe's IT Leader as a Customer Service Engineer! Company: Artemis Chase, the IT recruitment specialists, proudly present this opportunity on behalf of Europe's largest privately-owned IT company. Location: Warrington, onsite Contract Type: Permanent, full-time Salary Package: Competitive base salary, company vehicle, extensive benefits … core hours tailored to role requirements Career development and lifelong learning opportunities Join Europe's largest privately-owned IT company Role Purpose: As a Customer Service Engineer, you'll configure applications and hardware on IT devices (desktops, laptops, servers, mobile phones, etc.) at a customer site. This … is a fantastic opportunity to be part of a supportive team with clear career growth pathways. Key Responsibilities: Efficiently manage and resolve customer calls, keeping customers informed and escalating when necessary. Assist 3rd party IT companies both on and off-site as needed. Configure applications and hardware on new more »

Junior Customer/Proposals Engineer £30,000 to £40,000 + Bonus + 12% Pension + 35 Days Holiday + International Travel Oakham, East Midlands (Commutable from: Grantham, Stamford, Peterborough, Spalding, Melton Mowbray) Are you a Junior Engineer, from a plant/petrochemicals background, looking to join … you will work with some of the worlds leading companies and have chance for international travel? This is a fantastic opportunity for an ambitious engineer, where you will have the chance to gain varied experience in multiples areas and be able to rapidly progress your career and earnings. The … in their field, manufacturing bespoke engineering solutions for a range of industries. Due to expansion of their UK team, they now need a junior customer/proposals engineer. In this role you will work with customers across the world to understand their requirements and put together suitable proposals for more »

Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at … part in ensuring customers receive exceptional technical support and will act as their representative within the company, so it is important that youve had customer facing experience previously. You will be facing off directly to their space customers across missions and R&D. What youll need: Solid software engineering … knowledge, ideally in C or Java Experience in a customer-facing role, providing support and training Ability to understand complex technical concepts and explain them clearly and concisely to non-technical individuals This role would suit either a recent graduate or a junior software engineer with a client more »

Customer SupportEngineer Remote Scotland Are you interested in becoming a part of one of the UK's leading space-tech start-ups? Over the last decade, our client has left the chasing pack behind tobecome industry leaders in the creation of in-flight and mission control software used at more »

A 1st/2nd Line Support Engineer/Customer Service person is required for this IT company based near Winchester. Key Responsibilities Providing first and some second line support and escalation of helpdesk tickets to their customer base, working to specific SLA’s Providing incident management & stakeholder … customers as required (with the expectation of leading a multi manned P1 Bridge Line). Basic remote support and change management assistance to the customer base Manage and monitor call queues ensuring adherence to customer SLA’s Qualifications/Skills required You do not need to have all … Passionate about IT with a constant desire to learn and advance knowledge. Able to work under pressure and an ability to multi task. Excellent customer service and communication skills as well as having a logical and methodical approach to troubleshooting. Good telephone manner, good analytical and problem-solving skills more »