Customer Experience Jobs in Aberdeen

1 to 5 of 5 Customer Experience Jobs in Aberdeen

Customer Experience Manager

Aberdeen, Aberdeenshire, Scotland, United Kingdom
Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
career with an established and growing company, were delighted to share a newly created opportunity to join the Sword team in the role of Customer Experience Manager. Sword provides dedicated and flexible IT modern managed services that enable customers to prioritise their business objectives whilst maintaining business continuity … take on the responsibility of IT operations by delivering flexible, scalable, services enabling customers to focus on business performance. We are looking for a Customer Experience Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The … evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing all operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword Capability. Location: Aberdeen more »
Employment Type: Permanent, Work From Home
Posted:

Service Delivery Manager (Subsurface Data)

Aberdeen, Aberdeenshire, Scotland, United Kingdom
SWORD IT SOLUTIONS LIMITED
Management services to existing Energy customers. We are looking for an experienced Service Delivery Manager who will be responsible for delivering high levels of customer service while effectively managing and developing our service teams. The candidate will ensure our services meet the needs of our customers and that we … their evolving needs whilst developing the financial performance of the service. This is a leadership position that involves managing operational delivery activities related to customer success and experience, proving the delivery of value and alignment with customer goals and aligning future requirements with Sword capability. Requirements At … the contribution of all our people, whatever their background or stage in their career. We welcome your application should you hold the right core experience, knowledge and your application sufficiently outlines your relevant skills or transferrable skills in this area. If you believe you're qualified, but don't more »
Employment Type: Permanent
Posted:

Field Service Engineer - Industrial Automation

Aberdeen, Scotland, United Kingdom
Hybrid / WFH Options
Honeywell
/commissioning, upgrades, and migration of complex and advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery. This is … travel may be required to meet ad hoc needs, and frequent travel out of office (or Home) is part of job requirement to attend customer sites. We provide performance chemicals and materials, process technologies, and automation controls. By supporting the global transition towards renewable energy and low-carbon economy … of chemicals, materials, and energy. Key requirements Support the LSS (Life Cycle Service & Support) business and drive the Services business growth and profitability with customer satisfaction and safety record System upgrades and modifications (Installation/configuration/implementation & commissioning) of Honeywell’s product range including Industrial control & safety systems more »
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Network Operations Manager

Aberdeen, Aberdeenshire, Scotland, United Kingdom
Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation to go on-site to clients office within the Aberdeen area at least one day per … for our customers. The Network Operations Manager is responsible for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). … Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high more »
Employment Type: Permanent, Work From Home
Posted:

Network Operations Manager

Aberdeen, Scotland, United Kingdom
Hybrid / WFH Options
SWORD IT SOLUTIONS LIMITED
for us to deliver the exceptional levels of service that our clients deserve. Our skilled team are experts in their field with market-leading experience and accreditation levels. This role has an expectation to go on-site to clients office within the Aberdeen area at least one day per … for our customers. The Network Operations Manager is responsible for the following: This is a client facing role and will require technical knowledge and experience of deploying and supporting Cisco Network and Security products, Cisco Nexus data centre infrastructure alongside other vendor firewalls (Checkpoint/Fortinet/Palo). … Ability to discuss technical questions with customer and Sword Ping internal teams. Work closely with internal and external teams to supervise all aspects of service, across managed service and project delivery. Coordinate the communication and actions required for service enhancements, planned changes and service upgrades. Take ownership of high more »
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